Company Description Metal Scientific is a leading brand known for its world-class Analytical Instruments. We are committed to delivering exceptional customer service. Our company values quality and innovation, making us a trusted name in the industry. Role Description This is a full-time on-site role for a Sales Service Coordinator located in Ahmedabad. The Sales Service Coordinator will be responsible for managing service coordination, ensuring effective communication with clients and internal teams, overseeing operations management, and providing excellent customer service. Daily tasks include coordinating with the sales team, handling customer inquiries, and maintaining service records. Qualifications Experience in Service Coordination and Operations Management Strong Interpersonal Skills and Communication abilities Excellent Customer Service skills Ability to work effectively in an on-site environment Bachelor's degree in Business Administration, Marketing, or related field is a plus Proficiency in CRM software and MS Office
Company Description Metal Scientific is recognized as a leading symbol of excellence in analytical instruments. Committed to customer satisfaction, the company prioritizes superior service and innovative solutions. We continually strive to uphold our reputation as a trusted partner in the industry. Metal Scientific is dedicated to supporting customers with exceptional products and reliable services. Role Description We are seeking a full-time Sales Service Coordinator for our on-site location in Ahmedabad. The role involves coordinating service activities related to sales, improving customer satisfaction, and operational management. Daily tasks include responding to inquiries, managing schedules, and ensuring seamless communication between the sales and service teams. This role plays a key part in maintaining efficient workflows and delivering excellent service to customers. Qualifications Proficiency in Service Coordination and Operations Management Strong Interpersonal Skills and Communication abilities Experience in providing exceptional Customer Service Organizational and problem-solving skills are advantageous Relevant certifications or a degree in Business, Management, or a related field is preferred
Role Overview: As a Sales Service Coordinator at Metal Scientific, you will be responsible for coordinating service activities related to sales, enhancing customer satisfaction, and managing operations. Your main tasks will include responding to inquiries, scheduling appointments, and facilitating communication between the sales and service teams. Your role will be crucial in ensuring smooth workflows and providing top-notch service to our customers. Key Responsibilities: - Coordinate service activities related to sales - Enhance customer satisfaction through efficient service coordination - Manage schedules and appointments for the sales and service teams - Facilitate seamless communication between different departments - Ensure operational efficiency and maintain high service standards Qualifications Required: - Proficiency in Service Coordination and Operations Management - Strong Interpersonal Skills and Communication abilities - Experience in providing exceptional Customer Service - Organizational and problem-solving skills are advantageous - Relevant certifications or a degree in Business, Management, or a related field is preferred,