Messaging Administrator - Active Directory

Key Responsibilities:

• Exchange Server Management

  : Administer, troubleshoot, and maintain

  Microsoft Exchange 2010, 2013, 2016, and 2019

  environments.

• Office 365 Management

  : Manage

  Office 365 environments

  , including

  mailbox migrations

  ,

  policy setup

  , and

  compliance

  .

• Email Security

  : Implement and maintain

  Cisco IronPort email security solutions

  .

• Hybrid Mail Flow

  : Manage

  hybrid mail flow

  ,

  connectors

  , and coexistence between

  on-premise

  and

  cloud platforms

  .

• Troubleshooting

  : Resolve issues related to

  OWA

  ,

  ECP

  ,

  autodiscover

  ,

  DAG

  ,

  SSL certificates

  , and

  IIS

  .

• User and Group Management

  : Perform user and group management tasks, including

  DLs

  ,

  public folders

  , and

  shared mailboxes

  .

• SSO Integrations

  : Handle cases involving

  Azure AD Connect

  ,

  ADFS

  , and

  SSO integrations

  .

• PowerShell Scripting

  : Execute

  PowerShell scripts

  for

  Exchange

  and

  O365 automation

  .

• Retention & Compliance

  : Maintain

  email retention policies

  ,

  eDiscovery

  , and

  compliance configurations

  .

• Support

  : Provide

  L2/L3 support

  for escalated messaging incidents.

Technical Skills Required:

• Microsoft Exchange Server

  : Experience with

  Exchange 2010, 2013, 2016, and 2019

  .

• Office 365 & Exchange Online

  : Proficient in managing

  Office 365

  and

  Exchange Online

  .

• Email Security

  : Experience with

  Cisco IronPort Email Security

  .

• Azure AD & Connect

  : Knowledge of

  Azure Active Directory

  and

  Azure AD Connect

  .

• Hybrid Mail Flow

  : Expertise in configuring and troubleshooting

  Hybrid Mailflow

  .

• PowerShell

  : Proficient in

  PowerShell scripting

  for

  Exchange

  and

  O365

  .

• Email Protocols

  : Strong understanding of

  SMTP

  ,

  MAPI

  ,

  POP

  ,

  IMAP

  ,

  Outlook Anywhere

  .

• SSL/IIS Management

  : Experience with

  SSL/IIS management

  and troubleshooting.

• Windows Server

  : Knowledge of

  Windows Server (2012, 2016)

  .

Nice to Have:

• Certifications

  : Microsoft 365 certifications (

  MS-101

  ,

  MS-200

  ,

  70-347

  ).

• Email Gateways

  : Familiarity with

  email gateways

  and

  Menlo

  .

• Retention Labels & Policies

  : Knowledge of

  Retention Labels

  and

  Policies

  .

• Quest Migration Tools

  : Experience using

  Quest Migration Tools

  .

Behavioral Traits:

• Customer Communication

  : Strong communication and

  incident handling skills

  .

• Independent Work

  : Ability to work independently and manage

  critical incidents