MES Production Support

As a Level 2 Support Engineer at our company in Chennai, your role will involve post-deployment troubleshooting, root cause analysis, and technical coordination for factory operation solutions facing issues in production environments. Key Responsibilities: - Monitor tickets logged through the Standard SNC model - Determine issue resolution through configuration changes or code fixes - Coordinate with Vendor Teams - Communicate timelines to GCO and Site users Qualifications Required: - 4-7 years of experience in MES / Factory Applications - Implementation/deployment experience - Good understanding of ERP & Quality Process Join our team and be part of a dynamic environment where your expertise in MES production support will be highly valued. As a Level 2 Support Engineer at our company in Chennai, your role will involve post-deployment troubleshooting, root cause analysis, and technical coordination for factory operation solutions facing issues in production environments. Key Responsibilities: - Monitor tickets logged through the Standard SNC model - Determine issue resolution through configuration changes or code fixes - Coordinate with Vendor Teams - Communicate timelines to GCO and Site users Qualifications Required: - 4-7 years of experience in MES / Factory Applications - Implementation/deployment experience - Good understanding of ERP & Quality Process Join our team and be part of a dynamic environment where your expertise in MES production support will be highly valued.