Company Description Mercedes-Benz Coastal Star is a premier dealer for Mercedes-Benz passenger vehicles in Kochi and Trivandrum. Role Description This is a full-time on-site role for a Front Office Manager (After Sales) at Mercedes-Benz Coastal Star in Ernakulam. The Front Office Manager will be responsible for overseeing after-sales services, managing customer inquiries and concerns, coordinating service appointments, and ensuring overall customer satisfaction and revenue, Managing entire front office team. Qualifications Customer service skills, Communication skills, and Problem-solving skills Experience in after-sales services and dealership operations Ability to manage a team and prioritize tasks effectively Knowledge of automotive industry and Luxury Vehicles Excellent organizational and multitasking abilities Diploma/B-Tech ( Automobile or Mechanical )
As a Master Technician at Mercedes-Benz Coastal Star in Kochi, your role will involve diagnosing and repairing Mercedes-Benz vehicles, conducting routine maintenance, and ensuring the highest level of service quality. Key Responsibilities: - Diagnosing and repairing Mercedes-Benz vehicles - Conducting routine maintenance - Ensuring the highest level of service quality Qualifications Required: - Experience in diagnosing and repairing Mercedes-Benz vehicles - Knowledge of automotive systems and technology - Strong problem-solving and troubleshooting skills - Attention to detail and precision in work - Ability to work in a fast-paced environment - Excellent communication and customer service skills - ASE certification is a plus - High school diploma or equivalent,