Company Description Mercedes-Benz Coastal Star is a premier dealer for Mercedes-Benz passenger vehicles in Kochi and Trivandrum. Role Description This is a full-time on-site role for a Front Office Manager (After Sales) at Mercedes-Benz Coastal Star in Ernakulam. The Front Office Manager will be responsible for overseeing after-sales services, managing customer inquiries and concerns, coordinating service appointments, and ensuring overall customer satisfaction and revenue, Managing entire front office team. Qualifications Customer service skills, Communication skills, and Problem-solving skills Experience in after-sales services and dealership operations Ability to manage a team and prioritize tasks effectively Knowledge of automotive industry and Luxury Vehicles Excellent organizational and multitasking abilities Diploma/B-Tech ( Automobile or Mechanical )
As a Master Technician at Mercedes-Benz Coastal Star in Kochi, your role will involve diagnosing and repairing Mercedes-Benz vehicles, conducting routine maintenance, and ensuring the highest level of service quality. Key Responsibilities: - Diagnosing and repairing Mercedes-Benz vehicles - Conducting routine maintenance - Ensuring the highest level of service quality Qualifications Required: - Experience in diagnosing and repairing Mercedes-Benz vehicles - Knowledge of automotive systems and technology - Strong problem-solving and troubleshooting skills - Attention to detail and precision in work - Ability to work in a fast-paced environment - Excellent communication and customer service skills - ASE certification is a plus - High school diploma or equivalent,
Role Description This is a full-time on-site role for an Area Sales Manager located in Kottayam. The Area Sales Manager will be responsible for managing sales operations, achieving sales targets, developing sales strategies, and building relationships with customers. Qualifications Experience in customer relationship management and customer service Market analysis and trend analysis skills Excellent communication and negotiation skills Ability to work independently Bachelor's degree in Business Administration, Marketing, or related field Experience in the automotive industry is a plus