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Mega Walk-in-Drive-Hiring For International Voice Process-Cust

Mega Walk-in-Drive-Hiring For International Voice Process-Cust

Sutherland

0 - 3 years

2 - 3 Lacs

Thane, Dombivli, Mumbai (All Areas)

Posted:3 weeks ago| Platform:

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Skills Required

Us Voice Process International Voice Process BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Preferred candidate profile Provide voice-based support to international customers. Handle and resolve customer queries effectively and efficiently. Comfortable working in 24/7 rotational shifts including night shifts. Adhere to process requirements and achieve performance targets. Preferred candidate profile Excellent English communication skills (verbal and written). Comfortable in a fast-paced, dynamic work environment. Basic proficiency in MS Office (Outlook, Word, Excel). Strong keyboarding and PC navigation skills. Team player with a positive and professional attitude. Ability to meet and exceed performance metrics. Comfortable to work in rotational shift (24*7). Salary Range: 18,000 28,000 per month (based on experience & performance) Shift: 24x7 rotational with 2 rotational offs per week Benefits- Lucrative performance-based incentives Medical Insurance coverage Cab facility provided for convenient travel Travel Allowance included Work-life balance with 2 rotational weekly offs

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Sutherland

www.sutherlandglobal.com

Business Process Outsourcing (BPO)

Denver

Approximately 30,000 Employees

494 Jobs

Key People

Diane R. Schmitt

CEO
Sanjay S. Kumar

President
M. K. Bansal

Chief Financial Officer

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Mega Walk-in-Drive-Hiring For International Voice Process-Cust

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