Mega Hiring For International Voice & Chat Process Fresher& Experience

0 - 5 years

3 - 6 Lacs

Posted:14 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Mega Hiring For International Voice & Chat Process Fresher & Experience - Job Description
Mega Hiring for International Voice and Chat Process (Fresher & Experienced)

Location:

Pune, India
 
Roles & Responsibilities
  • Customer Care Executive role.
  • Handling inbound and outbound calls, providing customer service.
  • Resolving customer queries in a professional manner and ensuring customer satisfaction.
  • Adhering to processes and achieving performance targets.
  • Handling international clients (US, UK, Australia, etc.) and providing a world-class experience.
Requirements
  • Freshers with excellent communication skills are welcome to apply.
  • Experience in BPO (International Voice/Chat) or customer service will be an advantage.
  • Flexibility to work in rotational shifts, including night shifts.
Shifts
  • Rotational shifts
  • Rotational offs
  • 5 working days, 2 days off
Perks & Benefits
  • Attractive salary package with monthly performance incentives.
  • Hike on last drawn salary (30% on last salary for experienced candidates).
  • Insurance
  • Cab facilities
  • Allowances
Interview Rounds
  • Telephonic Screening: Initial conversation to assess communication and basic skills.
  • HR
  • Versant
  • Ops

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