Call Quality Analyst For US Outbound Process Bello Vista

1.0 - 6.0 years

2 - 2 Lacs

Kolkata

Work from Office

Call Quality Analyst For International US Process US Process / NIGHT SHIFT WORK FROM OFFICE Only candidates with Call Quality Experience in an International Process should apply. Quality in a US Process would be an added advantage. Quality Analyst should be Fluent in English CANDIDATE MUST POSSESS MS EXCEL / GOOGLE SHEET SKILL FRESHERS / STUDENTS DO NOT APPLY General Job Responsibilities: The Quality Analyst will monitor agent and customer interactions to assess call quality, ensure adherence to compliance standards, and communicate results to stakeholders and leaders. The role supports staff development and contributes to improved overall quality. Job Duties: Monitor employee and customer i...

Posted 6 months ago

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Call Quality Analyst Bello Vista

1.0 - 6.0 years

2 - 3 Lacs

Kolkata

Work from Office

Posted 7 months ago

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