Roles and ResponsibilitiesManage accounts receivable functions including denial management, appeals, and follow-up on outstanding balances.Ensure compliance with US healthcare regulations and industry standards for revenue cycle management (RCM).Collaborate with internal teams to resolve billing discrepancies and improve overall efficiency.Maintain confidentiality of patient information at all times.

Roles and ResponsibilitiesProcess payment posting for healthcare claims, ensuring accurate and timely processing.Review and verify patient accounts receivable (AR) balances, identifying discrepancies or errors.Collaborate with internal teams to resolve billing issues, negotiate payments, and manage denials.Maintain accurate records of all transactions, including payment postings, adjustments, and credits.Ensure compliance with regulatory requirements related to medical billing and revenue cycle management.

Roles and ResponsibilitiesHandle inbound calls from healthcare providers, insurance companies, and patients to resolve billing discrepancies.Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.Manage accounts receivable (AR) calls to ensure timely payment collection from customers.Utilize strong communication skills to effectively communicate with clients regarding claim status updates.Maintain accurate records of all interactions with customers using our CRM system.