Company Description Medlix is a leading healthcare institution dedicated to delivering comprehensive medical services with excellence, compassion, and innovation. Our multidisciplinary team of expert doctors combined with state-of-the-art technology, sets new standards in healthcare delivery. Medlix specializes in a wide range of services including critical care, diagnostics, general medicine, specialized treatments, and preventive healthcare. Our priority is providing personalized care to ensure the best possible medical outcomes for each patient. Role Description This is a full-time on-site role for a Call Center Operator based in Gurugram. The Call Center Operator will be responsible for handling incoming calls, providing customer support, addressing queries, guiding patients through various services, and ensuring a seamless patient experience. The operator will maintain high levels of phone etiquette, document patient interactions accurately, and collaborate with other departments to resolve issues promptly. Qualifications \n Strong Phone Etiquette and Customer Service skills Proficiency in Customer Support and Communication Experience in Contact Centers and customer interaction Excellent verbal and written communication skills Ability to work efficiently on-site in Gurugram High school diploma or equivalent; additional qualifications in customer service or communication are beneficial Prior experience in the healthcare sector is a plus
Key Responsibilities: Provide comprehensive nursing care to patients as per hospital protocols. Administer prescribed medications and treatments accurately. Monitor and record patients’ vital signs and medical conditions. Assist doctors and surgeons during medical procedures and rounds. Ensure infection control practices are strictly followed. Maintain patient records, charts, and reports. Educate patients and families on post-treatment care and health maintenance. Coordinate with other departments (lab, pharmacy, TPA, etc.) for smooth patient management. Ensure proper handling of medical equipment and consumables. Respond promptly to medical emergencies and assist in emergency management.
Key Responsibilities: Provide comprehensive nursing care to patients as per hospital protocols. Administer prescribed medications and treatments accurately. Monitor and record patients vital signs and medical conditions. Assist doctors and surgeons during medical procedures and rounds. Ensure infection control practices are strictly followed. Maintain patient records, charts, and reports. Educate patients and families on post-treatment care and health maintenance. Coordinate with other departments (lab, pharmacy, TPA, etc.) for smooth patient management. Ensure proper handling of medical equipment and consumables. Respond promptly to medical emergencies and assist in emergency management.
Key Responsibilities Accurately dispense medications as per doctor’s prescriptions. Review prescriptions for accuracy, dosage, interactions, and contraindications. Counsel patients on medication usage, dosage, and side effects (OPD/IPD). Maintain proper storage and handling of all medicines as per regulatory guidelines. Monitor and manage inventory, stock levels, and expiry tracking. Coordinate with doctors, nurses, and other clinical staff for medication queries. Ensure compliance with NABH standards and pharmacy operational protocols. Prepare and maintain daily pharmacy records, billing, and documentation. Manage controlled drugs as per statutory guidelines. Support audits, quality checks, and pharmacy process improvement. Interested candidates may drop resume on- 9289200734
Company Description Medlix is a leading healthcare institution dedicated to delivering exceptional medical services with a focus on innovation and patient-centered care. Recognized for its team of highly skilled medical professionals, advanced technology, and comprehensive healthcare solutions, Medlix ensures personalized care and optimal medical outcomes for every patient. Offering services ranging from diagnostics and general medicine to specialized treatments and critical care, Medlix is committed to delivering accessible and high-quality healthcare. With a vision of redefining healthcare, Medlix is a trusted partner in health and recovery, fostering a seamless and compassionate patient experience. Role Description This is a full-time, on-site role for a Medical Doctor at Medlix Hospitals located in Mathura. The Medical Doctor will be responsible for diagnosing and treating patients, developing individualized care plans, and collaborating with multidisciplinary teams to deliver comprehensive medical care. Additional responsibilities include conducting patient consultations, interpreting diagnostic tests, and maintaining accurate medical records. The role also involves contributing to preventive healthcare initiatives and ensuring adherence to the highest standards of medical ethics and quality care. Qualifications Proven expertise in clinical diagnosis, treatment planning, and patient care Proficiency in conducting and interpreting various diagnostic tests Strong communication and interpersonal skills to effectively engage with patients and team members Capability to work within a multidisciplinary team in an on-site clinical environment Commitment to maintaining patient confidentiality and adhering to ethical medical practices MBBS or equivalent medical degree; valid medical license to practice Specialized training or certifications in relevant medical fields are a plus