Engineering Manager/Director of Engineering - Backend Analytics Platform Location: Bangalore, India Department: Engineering About the Role We are seeking an experienced Engineering Manager or Director of Engineering to lead our high-performing engineering team in Bangalore. This is a hands-on leadership role. You will be responsible for managing product development of our enterprise B2B SaaS analytics platform, driving team performance, and ensuring successful delivery of scalable backend systems that handle high-concurrency workloads. Key Responsibilities Team Leadership & Management Lead, mentor, and grow a team of talented engineers across different seniority levels Conduct regular 1:1s, performance reviews, and career development planning Foster a collaborative, high-performance culture focused on continuous improvement Drive hiring initiatives and build a diverse, talented engineering team Resolve conflicts and remove blockers to maintain team velocity Technical Leadership Provide technical direction and architectural guidance for high-concurrency analytics systems Review critical technical decisions and ensure scalable, maintainable code practices Step in hands-on when needed to solve complex technical challenges Champion engineering best practices including code reviews, testing, and documentation Stay current with backend technologies and industry trends in analytics platforms Product Development & Delivery Partner with Product Management to translate requirements into technical roadmaps Drive agile development processes and ensure on-time, high-quality deliveries Implement and optimize development workflows to improve team velocity Ensure robust monitoring, alerting, and incident response processes Cross-functional Collaboration Communicate technical concepts and project status to senior leadership Participate in strategic planning and technical decision-making Collaborate with customers and partners on shared infrastructure and APIs Required Qualifications Experience & Background 6+ years of software engineering experience with strong backend development skills 3+ years of engineering management experience leading teams Proven track record in enterprise B2B SaaS product companies Successfully delivered high-scale analytics or data-intensive products to enterprise customers Experience with high-concurrency, distributed systems and performance optimization Technical Expertise Deep expertise in backend technologies : Java, Python, microservices architecture Strong understanding of databases : SQL, NoSQL, data warehousing, and analytics databases (ClickHouse experience preferred) Experience with cloud platforms (AWS/GCP/Azure) and containerization (Docker/Kubernetes) Knowledge of streaming data processing with Apache Flink and Kafka Familiarity with monitoring and observability tools Leadership & Soft Skills Excellent communication and interpersonal skills Strong problem-solving and analytical thinking abilities Experience with agile methodologies Ability to balance technical depth with people management responsibilities Track record of improving team productivity and engineering culture Preferred Qualifications Engineering degree (Computer Science, Engineering, or related field) Experience in fast-growing SaaS startups or scale-ups Background in analytics, BI, or data platform companies Experience with ML/AI workloads and data science collaboration Previous experience managing hybrid in-office and geographically distributed teams What We Offer Competitive salary and equity package Comprehensive health and wellness benefits Opportunity to work with cutting-edge technology and talented team Career growth path in a rapidly scaling organization About Our Tech Stack Our platform processes millions of events daily and serves enterprise customers with sub-second query responses. We use modern cloud-native architecture with: Languages : Java, Python Databases : PostgreSQL, Redis, ClickHouse, Elasticsearch Streaming : Apache Flink, Kafka Infrastructure : Kubernetes, AWS, Terraform Development : Git, Jira, Confluence Application Process Please submit your resume along with a cover letter highlighting: Your experience managing engineering teams in B2B SaaS companies Examples of high-concurrency systems you've built or managed Your approach to improving team velocity and performance Why you're interested in joining our analytics platform team Job Types: Full-time, Permanent Pay: ₹5,000,000.00 - ₹10,000,000.00 per year Benefits: Health insurance Paid sick time
As a Technical Program Manager / Engineering Manager at our company based in Bangalore, India, you will play a key role in driving engineering accountability, planning excellence, and successful delivery of complex enterprise B2B SaaS implementations. Your responsibilities will include coordinating engineering work across multiple teams, leading technical program management for key enterprise customer implementations, and ensuring stakeholder satisfaction through effective communication and issue resolution. Key Responsibilities: - Coordinate engineering work across multiple teams and projects - Drive planning processes including sprint planning, roadmap alignment, and resource allocation - Support engineers and teams accountable for deliverables, timelines, and quality standards - Implement and optimize project management processes and tools - Track and report on engineering velocity, blockers, and project health - Facilitate cross-team communication and dependency management - Lead technical program management for key enterprise customer implementations - Serve as primary technical point of contact for strategic customer engagements - Coordinate complex multi-workstream customer projects involving integrations, customizations, and deployments - Manage customer expectations, timelines, and scope changes - Drive customer success through proactive communication and issue resolution - Facilitate technical discussions between customers and internal engineering teams - Develop and maintain comprehensive project plans for both internal and customer-facing initiatives - Create and track OKRs, KPIs, and success metrics for engineering delivery - Establish risk management processes and mitigation strategies - Drive post-mortem processes and continuous improvement initiatives - Implement standardized reporting for leadership and stakeholders - Optimize workflows to improve engineering productivity and customer satisfaction - Partner closely with Product, Sales, Customer Success, and Support teams - Provide regular updates to CEO and leadership on project status and risks - Coordinate with external stakeholders including customer technical teams - Manage escalations and ensure timely resolution of critical issues Qualifications Required: - 5+ years of technical program management or engineering management experience - 3+ years managing complex enterprise B2B SaaS implementations or customer-facing technical projects - Strong background in software engineering with ability to understand technical complexities - Proven track record of successfully delivering multi-team, multi-month technical programs - Experience working directly with enterprise customers and managing their technical requirements In addition to the above, you will be expected to have: - Deep understanding of software development lifecycle and agile methodologies - Experience with enterprise software integrations (APIs, webhooks, SSO, data pipelines) - Familiarity with cloud platforms and modern SaaS architecture - Knowledge of analytics platforms, data processing, and high-scale systems - Proficiency with project management tools (Jira, Monday, Asana, etc.) - Exceptional organizational skills with ability to manage multiple complex projects simultaneously - Strong project management mindset with excellent communication skills - Customer-facing experience with problem-solving expertise and data-driven approach - Preferred qualifications include an engineering degree, PMP certification, experience in B2B SaaS companies, and familiarity with enterprise sales cycles What We Offer: - Competitive salary and equity package - Opportunity to work directly with CEO and senior leadership - Exposure to enterprise customers and strategic business decisions - Professional development budget and certification support - Flexible work arrangements and modern office environment - Career growth path in a rapidly scaling organization In your day-to-day role, you can expect to: - Review project dashboards, check team progress, and prepare customer updates in the morning - Lead stand-ups, coordinate with cross-functional teams, and manage stakeholder communications mid-day - Conduct customer calls, planning sessions, and risk assessment meetings in the afternoon - Update project trackers, prepare reports, and plan next-day priorities at the end of the day Application Process: Please submit your resume along with a cover letter highlighting your experience managing technical programs with enterprise customers, examples of driving accountability and improving engineering delivery, and specific customer success stories from technical implementations you've managed. This is a full-time position with benefits including food provided, health insurance, life insurance, paid sick time, and paid time off.,
We are seeking a highly technical, hands-on Chief Technology Officer to lead our engineering organization. This is not a purely strategic role – we need someone who can write code, conduct rigorous code reviews, make critical architectural decisions, and build a world-class high-concurrency data analytics platform. You will work directly with the CEO to drive technical vision while remaining deeply involved in day-to-day engineering execution. Key ResponsibilitiesTechnical Leadership & Architecture Define and drive the technical architecture for our high-concurrency analytics platform Make critical decisions on system design, technology choices, and infrastructure Design scalable, distributed systems capable of processing millions of events with sub-second query response times Lead architectural reviews and ensure engineering excellence across the codebase Stay ahead of technology trends and evaluate new tools and frameworks Hands-On Engineering Write production code and contribute to critical components of the platform Conduct thorough code reviews with focus on performance, scalability, and maintainability Debug complex system issues and performance bottlenecks Optimize high-concurrency systems for throughput and latency Build and maintain core platform infrastructure and data pipelines Team Leadership & Development Lead, mentor, and grow the engineering team in Bangalore Establish engineering best practices, coding standards, and development workflows Drive hiring strategy to build a high-performing engineering organization Foster a culture of technical excellence, continuous learning, and innovation Conduct 1:1s, performance reviews, and career development planning Product & Strategy Partner with CEO on product roadmap and technical feasibility Balance technical debt with feature development and platform improvements Translate business requirements into technical solutions Drive engineering velocity and ensure on-time delivery of key initiatives Manage relationships with key enterprise customers on technical matters Required QualificationsTechnical Expertise 10+ years of software engineering experience with deep backend systems knowledge 5+ years of experience building and scaling high-concurrency, distributed systems Strong expertise in backend technologies : Java and/or Python for production systems Deep understanding of databases : PostgreSQL, ClickHouse, Redis, Elasticsearch, or similar Extensive experience with streaming data platforms : Apache Flink, Kafka, or similar event processing systems Expert knowledge of system design : microservices, APIs, data modeling, caching strategies Cloud infrastructure expertise : AWS/GCP/Azure, Kubernetes, containerization, IaC (Terraform) Performance optimization : profiling, monitoring, debugging high-scale systems Systems & Architecture Knowledge Deep understanding of distributed systems concepts: consistency, replication, partitioning, fault tolerance Experience with high-concurrency patterns : async processing, connection pooling, load balancing Knowledge of data pipeline architectures : ETL/ELT, stream processing, batch processing Understanding of analytics query optimization and columnar databases Familiarity with observability and monitoring : DataDog, Grafana, Prometheus, distributed tracing Leadership & Experience 3+ years in engineering leadership roles (Head of Engineering, VP Engineering, or senior technical leadership) Proven track record in enterprise B2B SaaS product companies Experience building products that successfully serve enterprise customers at scale Track record of hiring and developing strong engineering teams Experience working closely with founders/CEOs in growth-stage companies Coding & Review Skills Active coder – must be comfortable writing production code regularly Strong code review skills with ability to provide constructive, detailed feedback Experience establishing and enforcing coding standards and best practices Ability to read and understand complex codebases quickly Proficiency with Git, CI/CD pipelines, and modern development tools Preferred Qualifications Engineering degree from top-tier institution (Computer Science, Engineering, or related field) Experience in analytics, BI, data platforms , or business intelligence companies Background in fast-growing SaaS startups that scaled to significant ARR Experience with real-time analytics or event processing platforms Previous experience as founding engineer or early technical hire Contributions to open source projects or technical thought leadership Experience managing geographically distributed teams Knowledge of security best practices and compliance requirements (SOC2, GDPR) What Success Looks Like Technical Excellence : Platform handles 10x growth in data volume without major rewrites Code Quality : Clean, maintainable codebase with comprehensive testing and documentation Team Performance : High-velocity engineering team delivering quality releases consistently System Reliability : 99.9%+ uptime with robust monitoring and incident response Customer Success : Technical architecture supports enterprise customer requirements Innovation : Regular introduction of technical improvements and optimizations Our Tech Stack Languages : Java, Python Databases : PostgreSQL, ClickHouse, Redis, Elasticsearch Streaming : Apache Flink, Kafka Infrastructure : Kubernetes, AWS, Terraform Monitoring : DataDog, Grafana, PagerDuty Development : Git, Jenkins, Jira, Confluence What We Offer Competitive compensation : Significant equity stake and market-leading salary Technical autonomy : Freedom to make architectural decisions and choose technologies Direct impact : Work closely with CEO and influence company direction Ownership : Build and scale the technical foundation of a growing company Growth opportunity : Scale the engineering organization as the company grows Modern work environment : Flexible arrangements with focus on outcomes The Ideal Candidate You are a technologist at heart who gets excited about solving hard distributed systems problems. You've built high-scale backend systems before and understand the tradeoffs between different architectural approaches. You can context-switch between writing a critical piece of code, reviewing a junior engineer's pull request, and discussing technical strategy. You value clean code, automated testing, and good documentation. You lead by example and earn respect through technical credibility rather than hierarchy. Application Process Please submit your resume along with: Links to your GitHub profile or code samples (if available) Brief description of the most complex system you've architected and built Your approach to code reviews and maintaining engineering quality Why you're interested in leading engineering for an analytics platform company Examples of technical challenges you've solved in high-concurrency systems Job Type: Full-time Pay: ₹4,500,000.00 - ₹12,500,000.00 per year Benefits: Food provided Health insurance Life insurance Paid sick time Paid time off
Customer Success Manager - Enterprise Accounts We are seeking an experienced Customer Success Manager to drive success and growth for our most strategic enterprise accounts for a B2B SaaS Data Analytics product within the Media & Entertainment industry. This role will focus on managing selected $1M+ ARR accounts, ensuring exceptional customer experience, maximizing retention, and identifying expansion opportunities. The ideal candidate will serve as the primary relationship owner for these high-value partnerships, working closely with C-level executives and key stakeholders to deliver measurable business outcomes. Key ResponsibilitiesAccount Management & Relationship Building Serve as the primary point of contact for assigned enterprise accounts. Build and maintain strong relationships with C-suite executives, technical leaders, and key decision makers Conduct regular business reviews (QBRs) and strategic planning sessions Develop comprehensive account plans with clear success metrics and growth objectives Partner with customers to understand their strategic initiatives and align our solutions to drive business value Customer Success & Retention Monitor customer health metrics and proactively address any risks to renewal or satisfaction Drive product adoption and ensure customers are realizing maximum value from their investment Lead onboarding and implementation processes for new deployments or expansions Collaborate with technical teams to resolve complex issues and optimize product performance Growth & Expansion Identify and develop expansion opportunities within existing accounts Collaborate with sales teams to execute upsell and cross-sell strategies Drive contract renewals and negotiate expansion agreements Achieve quarterly and annual growth targets for assigned accounts Document customer success stories and case studies for marketing initiatives Cross-functional Collaboration Partner with Product, Engineering, and Support teams to ensure customer needs are met Collaborate with Marketing on customer reference programs and industry events Work closely with Sales teams during prospect meetings and renewal discussions Provide customer feedback to influence product roadmap and feature prioritization Required QualificationsExperience & Background 5-7 years of experience in customer success, account management, or client services within enterprise B2B software Proven track record managing large enterprise accounts with complex stakeholder environments Experience working with Fortune 500 companies and navigating enterprise sales cycles Strong background in SaaS, technology, or digital media industries Skills & Competencies Exceptional relationship-building and communication skills with ability to engage C-level executives Strategic thinking with ability to understand complex business challenges and develop solutions Strong analytical skills with experience using data to drive decision-making and measure success Proven ability to manage multiple high-priority accounts simultaneously Experience with CRM systems and customer success platforms Strong presentation and facilitation skills for executive-level business reviews Technical Requirements Understanding of enterprise software implementation and integration processes Familiarity with APIs, data analytics, and technical product capabilities Ability to work collaboratively with technical teams and translate technical concepts for business stakeholders Preferred Qualifications Industry experience in media, entertainment, streaming, or content delivery Track record of consistently exceeding retention and growth targets Experience with large-scale enterprise deployments and multi-year strategic initiatives What We Offer Competitive base salary plus performance-based bonus structure Equity participation with significant upside potential Comprehensive health insurance Opportunity to work with industry-leading clients and cutting-edge technology Location & Travel Primary Location: Bengaluru Travel Requirements: 25-30% travel for customer meetings, industry events, and team collaboration Application Process To apply, please submit your resume along with a cover letter highlighting: Your experience managing enterprise accounts and driving customer success Specific examples of growth achievements in previous roles Your approach to building relationships with senior executives Why you're excited about this opportunity and how you can contribute to our team Job Type: Full-time Work Location: In person Job Type: Full-time Benefits: Food provided Health insurance Paid sick time Paid time off
As a Developer in this role, you will be responsible for developing analytic tools and working on Big Data and Distributed systems. Your main focus will be providing technical leadership in developing the core Analytic platform. Your expertise in innovation, problem solving, analytical skills, data structures, and design patterns will play a crucial role in the success of this position. Key Responsibilities: - Demonstrating excellence in innovation, problem solving, analytical skills, data structures, and design patterns - Leading development efforts on product features using Scala and Java - Building applications using Spark and Spark Streaming - Working with NoSQL technologies such as HBase, Cassandra, Hive, and Pig Latin, as well as Mahout - Utilizing extensive experience with Hadoop and Machine learning algorithms Qualifications Required: - Proficiency in Spark Streaming, AeroSpike, Cassandra, Apache Kafka, Big Data, Elastic Search, and Scala,