Genesys Support Engineer Innova Solutions

4.0 - 9.0 years

15 - 30 Lacs

hyderabad

Work from Office

Job Summary: We are looking for a highly skilled Genesys Support Engineer with hands-on experience in managing and troubleshooting Genesys voice infrastructure. The ideal candidate will have deep expertise in Genesys Trunks, Media Regions, WebRTC, and Genesys Voice, along with a strong ability to resolve voice quality issues, number connectivity problems, and caller ID display concerns. Key Responsibilities: Configure, monitor, and troubleshoot Genesys Trunks , Media Regions , and WebRTC components. Provide support for Genesys Voice platform including call routing, media handling, and endpoint connectivity. Investigate and resolve voice quality issues , including jitter, latency, and packet ...

Posted 2 weeks ago

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Genesys Support Engineer Innova Solutions

4.0 - 9.0 years

15 - 30 Lacs

hyderabad, chennai

Work from Office

Posted 1 month ago

AI Match Score

Apply

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