· Customer Support: Serve as the primary point of contact for customers' aftersales queries, including service requests, technical assistance, and product warranties. · Service Coordination: Schedule and coordinate field service engineers or technicians for maintenance, repairs, and installations as needed. · Spare Parts Management: Manage and coordinate the supply of spare parts, ensuring timely availability to meet customer needs, followup for import order, preparation of offers and coordination with clients. · Order Processing: Process aftersales orders, including maintenance contracts, spare parts, and repairs, ensuring accuracy and promptness. · Warranty Management: Administer warranty claims and ensure all relevant documentation is in place for warranty validation. · Service Level Agreements (SLAs): Ensure service requests are handled within agreed SLAs and maintain regular communication with customers regarding the status of their requests. · Complaint Resolution: Handle customer complaints related to aftersales services, ensuring a swift and satisfactory resolution. · Reporting: Prepare MIS Reports on aftersales activities, including key metrics, AFS Order Registers, Collections & Projections. · Collaboration: Liaise with internal teams such as sales, procurement, and technical departments to ensure seamless aftersales support. · Documentation: Maintain comprehensive records of imported spares, customer interactions, services rendered, and follow-up actions. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Education: Bachelor's (Preferred) Experience: Sales Co-ordinator: 2 years (Preferred) Manufacturing: 2 years (Preferred) Language: English (Preferred) Work Location: In person Speak with the employer +91 7977643117

Job responsibility -1- M.M HOIST ,MCWP,RSP,LOADING PLATFORM DRAWING PREPARATIONSITE SURVEY ALONG WITH MRKETING TEAM 2- IN THE WEEK 2-3 TIME SITE VISIT 3- FOUNDATION MARKING 4- KICK OFF MEETING WITH CLIENT 5-DRAWING REVISION AS PER CLIENT REQUIRMANT 6-TIE DETAIL DRAWING AND BOQ TO BE PREPRED 7-SITE VISIT TO GET THE DRAWING APPROVAL WITH SIGN & STAMPED Maintain drawing records. A. Create folders on your PC for each project. B. Maintain all drawings received in 1 sub-folder (in the project folder) C. Maintain all drawings made by MCSS in 1 sub-folder (in the project folder) QUALIFICATION REQUIRED - Min. BE/Diploma/HSC+CAD Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Education: Diploma (Preferred) Experience: AutoCAD: 1 year (Preferred) SolidWorks: 1 year (Preferred) Work Location: In person

Logistics Management Basic Tasks 1) Smooth vehicle movement (MCSS vehicles & external vendors) a. Timely daily plans in coordination with projects (rental & sale) & site operations departments b. Daily readiness coordination of dispatch items with user departments c. Labour management from team / site as per requirement d. Coordination of lifting/handling support at site as required e. Smooth plan execution and/or alternate plan coordination with all users 2) Maintain updated reports - porter, truck, transporter records (usage, fuel, attendance) 3) Transport vendor management a. WR/WO processes via CRM & excel detail record keeping b. Vendor bill booking on system & with accounts c. Maintaining location wise rate sheet d. Management of vendor credit & follow-up with accounts Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Experience: Logistics: 3 years (Required) Work Location: In person