· Customer Support: Serve as the primary point of contact for customers' aftersales queries, including service requests, technical assistance, and product warranties. · Service Coordination: Schedule and coordinate field service engineers or technicians for maintenance, repairs, and installations as needed. · Spare Parts Management: Manage and coordinate the supply of spare parts, ensuring timely availability to meet customer needs, followup for import order, preparation of offers and coordination with clients. · Order Processing: Process aftersales orders, including maintenance contracts, spare parts, and repairs, ensuring accuracy and promptness. · Warranty Management: Administer warranty claims and ensure all relevant documentation is in place for warranty validation. · Service Level Agreements (SLAs): Ensure service requests are handled within agreed SLAs and maintain regular communication with customers regarding the status of their requests. · Complaint Resolution: Handle customer complaints related to aftersales services, ensuring a swift and satisfactory resolution. · Reporting: Prepare MIS Reports on aftersales activities, including key metrics, AFS Order Registers, Collections & Projections. · Collaboration: Liaise with internal teams such as sales, procurement, and technical departments to ensure seamless aftersales support. · Documentation: Maintain comprehensive records of imported spares, customer interactions, services rendered, and follow-up actions. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Education: Bachelor's (Preferred) Experience: Sales Co-ordinator: 2 years (Preferred) Manufacturing: 2 years (Preferred) Language: English (Preferred) Work Location: In person Speak with the employer +91 7977643117
Job responsibility -1- M.M HOIST ,MCWP,RSP,LOADING PLATFORM DRAWING PREPARATIONSITE SURVEY ALONG WITH MRKETING TEAM 2- IN THE WEEK 2-3 TIME SITE VISIT 3- FOUNDATION MARKING 4- KICK OFF MEETING WITH CLIENT 5-DRAWING REVISION AS PER CLIENT REQUIRMANT 6-TIE DETAIL DRAWING AND BOQ TO BE PREPRED 7-SITE VISIT TO GET THE DRAWING APPROVAL WITH SIGN & STAMPED Maintain drawing records. A. Create folders on your PC for each project. B. Maintain all drawings received in 1 sub-folder (in the project folder) C. Maintain all drawings made by MCSS in 1 sub-folder (in the project folder) QUALIFICATION REQUIRED - Min. BE/Diploma/HSC+CAD Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Education: Diploma (Preferred) Experience: AutoCAD: 1 year (Preferred) SolidWorks: 1 year (Preferred) Work Location: In person
Logistics Management Basic Tasks 1) Smooth vehicle movement (MCSS vehicles & external vendors) a. Timely daily plans in coordination with projects (rental & sale) & site operations departments b. Daily readiness coordination of dispatch items with user departments c. Labour management from team / site as per requirement d. Coordination of lifting/handling support at site as required e. Smooth plan execution and/or alternate plan coordination with all users 2) Maintain updated reports - porter, truck, transporter records (usage, fuel, attendance) 3) Transport vendor management a. WR/WO processes via CRM & excel detail record keeping b. Vendor bill booking on system & with accounts c. Maintaining location wise rate sheet d. Management of vendor credit & follow-up with accounts Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Experience: Logistics: 3 years (Required) Work Location: In person
Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Education: Bachelor's (Required) Experience: office reception: 2 years (Required) Language: English (Required) Hindi (Required) Work Location: In person
1) Manage team to ensure day to day works proceed, in a timely manner (without delay to operations) with updated CRM, documentation & reports a. material in / out b. systematic storage – racks, bins, updated bin cards, good housekeeping c. salvage return & readiness (post refurb) d. tally material out for sales e. all acknowledgement – soft copy files, hard copy filing & summary updating 2) Special stocks storage and record keeping updates 3) Monitor min. stock availability across defined categories (all items expect electrical major items) 4) Material GRN processes on CRM, update procurement & submission to accounts 5) Mobilization / demobilization update – timely & accurately Requirements for Success (and development to Assistant Manager and further) 1) Proactive follow up with user departments for advance inventory planning 2) Accordingly, follow-up with procurement for material 3) Salvage re-work / refurb – follow-up with team, vendors and re-stocking (nut/bolt etc.) 4) Rigorous follow-up to maintain min-stock with multiple reminders – email, WhatsApp, in-person 5) 100% demobilization – site coordination / visit / packing & recovery 6) Systematic safe storage coordination of assets & accessories Should Have knowledge of Tally Should have the software knowledge of SAP Minimum Experience of 1 year Should have the Experience of GRM, E-Way Bill etc Job Type: Full-time Pay: ₹23,000.00 - ₹28,000.00 per month Benefits: Cell phone reimbursement Health insurance Education: Higher Secondary(12th Pass) (Required) Experience: Tally: 1 year (Required) SAP: 1 year (Required) Construction: 1 year (Required) Store executive: 4 years (Required) Work Location: In person
Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Education: Bachelor's (Required) Experience: office reception: 2 years (Required) Language: English (Required) Hindi (Required) Work Location: In person