Mass Hiring For International Voice Process

Job Description

Job Title: Mass Hiring For International Voice Process Location: Noida, NCR Contact: (HR Sonali) 922572244 Job Type: Full-time Job Description: We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our NOIDA location. Key Responsibilities: Handle inbound/outbound calls to customers from international locations. Provide timely and accurate information to customers. Resolve customer issues or complaints by identifying the problem and offering appropriate solutions. Maintain professionalism and ensure a high level of customer service. Document and maintain records of customer interactions and transactions. Meet performance metrics, including response time and customer satisfaction. Work as part of a team to achieve departmental goals. Eligibility Criteria: Education: Any Graduate or Undergraduate. Experience: 1 year experience in international voice NO GAP in last 2 years more than 6 months Shift Details: Rotational Shifts: 24/7 operations, requiring employees to work on different shifts. Working Days: 5 days a week (rotational). Days Off: 2 days off per week (rotational). Salary Package: 6.5 LPA Additional Benefits: Cab Facility: Both-way transport (pick-up and drop-off) provided by the company. Career Growth Opportunities: Opportunities for skill development and career advancement. Friendly Work Environment: Collaborative and supportive team culture.