Job Title: Guest Relations & Marketing Executive Location: Kolkata, West Bengal, India Type: Full-time Experience: Minimum 2 years in a similar or related field Salary: Competitive for a start-up; based on experience About Us: We are a modern Indian mithai & confectionery start-up redefining the sweet experience — rooted in tradition, reimagined for today. Our products are crafted with quality, passion, and a flair for experimentation. With a growing digital presence and a loyal clientele, we are now looking to strengthen our face-to-face and digital brand communication. Role Overview: As a Guest Relations & Marketing Executive, you will be the face, voice, and energy of our brand. From making our customers feel valued to expanding our market reach through strategic relationships, you will play a vital role in the company’s growth. This is a full-time, on-the-ground role , ideal for someone who thrives in dynamic environments, enjoys meeting new people, and has a natural flair for storytelling and sales. Key Responsibilities: Guest Relations: Be the first point of contact for walk-in, online, and corporate customers Create memorable experiences for guests by being attentive, friendly, and knowledgeable about our products Host tastings, sampling sessions, and product demos Gather and act on customer feedback proactively Marketing & Sales: Build brand visibility via corporate connections, collaborations, and local events Create and execute grassroots marketing initiatives and campaigns Assist in developing pitch decks, brand collateral, and social media ideas Close sales through natural, persuasive communication (in-person, email, calls) Follow up with leads, clients, vendors, and prospective partners E-commerce & Admin: Coordinate with the website team on promotions, orders, and online campaigns Assist with B2B inquiries through online channels and marketplaces Organise and set up corporate meetings, gifting programs, and pop-ups Support the founder with daily marketing tasks, calendars, and reporting Who You Are: Fluent in English; Bengali and Hindi are bonuses Well-groomed, confident, and naturally hospitable Enjoys connecting with people and building relationships Has strong written and verbal communication skills Energetic, self-driven, and takes ownership with minimal supervision Has a sweet tooth (not mandatory, but you’ll enjoy the job more!) Open to feedback and willing to work outside their comfort zone Preferred Qualifications: 2+ years in guest relations, sales, marketing, events, hospitality, or a similar role Experience in e-commerce or digital marketing is a strong plus Prior exposure to food, F&B, hospitality, or luxury products is helpful but not mandatory Bachelor’s degree or equivalent in Business, Marketing, Communication, or related field Why Join Us: Be part of a growing brand redefining a beloved Indian tradition Learn hands-on from the founder and play a role in shaping the business Work in a high-energy, creativity-driven environment Freedom to pitch new ideas, take initiative, and grow in responsibility Taste and talk about mithai every day! What We Expect From You: Honesty about your strengths and your limitations A willingness to go the extra mile — sometimes quite literally! A start-up mindset: flexible, problem-solving, open to wearing multiple hats Transparent communication and regular updates A passion for the product and belief in its value If you’re someone who believes in building something meaningful, enjoys sweet conversations (literally and figuratively), and knows how to make a great impression, we’d love to meet you! 📩 To apply, send your resume and a short paragraph on why you’d be perfect for this role to drishleen@pruneandpony.com or gurbani@pruneandpony.com Show more Show less
The Guest Relations & Marketing Executive position at our modern Indian mithai & confectionery start-up in Kolkata, West Bengal, India is seeking a dynamic individual with a minimum of 2 years of experience in a similar or related field. As the face, voice, and energy of our brand, you will play a crucial role in enhancing our market presence and customer relationships. This full-time role is ideal for someone who thrives in dynamic environments, enjoys meeting new people, and possesses a natural flair for storytelling and sales. Your responsibilities will include being the first point of contact for customers, creating memorable experiences, hosting tastings and demos, gathering customer feedback, building brand visibility through various channels, executing marketing campaigns, assisting in e-commerce activities, coordinating with the website team, and supporting the founder with daily marketing tasks. We are looking for an individual who is fluent in English, well-groomed, hospitable, and enjoys connecting with people. Strong communication skills, self-motivation, a willingness to take ownership, and openness to feedback are essential for success in this role. Previous experience in guest relations, sales, marketing, events, or hospitality is preferred, and knowledge of e-commerce or digital marketing is a plus. Joining our team will offer you the opportunity to work in a creativity-driven environment, contribute to the growth of a unique brand, and collaborate closely with the founder. We encourage transparency, initiative, and a passion for our products. If you are enthusiastic about building meaningful connections, enjoy engaging conversations, and are ready to make a lasting impression, we invite you to apply by sending your resume and a brief statement on why you are the perfect fit for this role to drishleen@pruneandpony.com or gurbani@pruneandpony.com.,