Posted:1 week ago|
Platform:
On-site
Full Time
CCM is responsible for implementation of customer care activities such as Post-Service Follow-up, complaints tracking and updation of complaints, etc.
Ensure effective PSF is done by CCEs as per script to achieve high contact %age Front office upkeep, customer receiving area cleanliness.
Ensure feedback from customers through cards and actions on dissatisfied customers. Complaints tracking and pending complaints reports.
Complaints resolution compliance as per system.
Organising customer meets.
Ensuring customer feedback during checkup camps.
Job Type: Full-time
Pay: ₹15,000.00 - ₹24,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Education:
SAI SERVICE PVT LTD
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Experience: Not specified
1.8 - 2.88 Lacs P.A.
Experience: Not specified
1.8 - 2.88 Lacs P.A.
