Company Description Market Intelligence And Consulting Private Limited (Mkt-Intell) is a trusted advisor to leading businesses, governments, and institutions. With deep functional and industry expertise and a wide geographical reach, we are committed to taking on significant challenges that matter to our clients and the world. Mkt-Intell is recognized as a respected and dependable advisor, providing solutions to complex problems for our esteemed clientele across the public, private, and social sectors. Role Description This is a full-time on-site role for a Senior Executive Human Resources. The Senior Executive Human Resources will be responsible for HR management, HR operations, employee relations, HR policies, and overall human resources activities. The role involves supporting and developing existing teams, setting measurable objectives, and ensuring timely delivery. Qualifications HR Management, HR Operations, and HR Policies Employee Relations and Human Resources (HR) skills Strong understanding of HR principles and best practices Experience in managing and developing teams Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Bachelor's or Master's degree in Human Resources or related field Relevant certifications (e.g., SHRM-CP, PHR) are a plus Recruitment: · Conduct continuous recruitment for sales profiles and other roles as needed. · Source, screen, and interview candidates to ensure the selection of qualified individuals. · Meet recruitment targets set by the company. Performance Management: · Manage the company's internal performance management system on a monthly, quarterly, and yearly basis. · Collaborate with managers to set performance goals and objectives. · Provide guidance and support to employees on performance improvement plans. Attendance Regularization: · Monitor and manage attendance records of employees. · Regularize attendance discrepancies and ensure compliance with company policies. Policy Adherence: · Ensure employees are following company policies and procedures. · Address any violations of policies promptly and appropriately. · Provide training and guidance to employees on company policies as needed. Administrative Support: · Assist in various administrative tasks as required, including but not limited to employee onboarding, offboarding, and file maintenance. · Coordinate with other departments to ensure smooth HR operations. Management of Outsourced Employees: · Act as the primary point of contact for outsourced employees. · Continuously engage with outsourced employees to ensure their satisfaction and address any concerns or issues they may have. · Coordinate with outsourcing agencies to ensure the smooth functioning of outsourced resources. · Provide necessary support and guidance to outsourced employees regarding company policies, procedures, and expectations. · Regularly assess the performance and effectiveness of outsourced employees and provide feedback to the outsourcing agencies as needed. · Collaborate with internal teams to integrate outsourced employees seamlessly into the company's operations and culture. Training and Development Oversight: · Ensure that internal training and development programs are effectively implemented and aligned with the company's goals and objectives. · Collaborate with department heads and managers to identify training needs and develop training plans for employees. · Organize and facilitate internal training sessions, workshops, and seminars as necessary. · Evaluate the effectiveness of training programs through feedback mechanisms and performance assessments. · Coordinate with external training providers to arrange relevant training opportunities for employees. · Monitor employees' participation in external training programs and ensure that they align with individual development plans. · Track and maintain records of employees' training and development activities. · Provide guidance and support to employees seeking professional development opportunities. · Continuously assess and update the company's training and development strategies to meet evolving business needs and industry trends.
As a Business Development Executive at Market Intelligence & Tech Consulting, you will play a crucial role in driving the growth of our business by identifying and securing new opportunities in the market. We are a leading Internet Service Provider (ISP) dedicated to providing innovative solutions for connectivity and communication needs to businesses across various industries. Your responsibilities will include field sales and sales strategy, where you will travel to customer sites, tradeshows, and client conferences to promote our products and services. Conducting competitive market analysis will be a key aspect of your role, helping you develop a roadmap and sales strategy to secure new business effectively. Identifying business opportunities and coordinating business generation activities will be essential tasks. You will work closely with the marketing team to conduct thorough market research before expanding into new territories or taking on new business. Utilizing advanced spreadsheet analysis and presentation skills, you will present your findings to senior decision-makers. Maintaining strong relationships with current clients is crucial for long-term success. While focusing on acquiring new clients, you must also ensure that existing clients receive excellent customer service and have their needs met effectively. Creating compelling product and service presentations will be part of your role, using tools like PowerPoint, Photoshop, and Illustrator to showcase high-value deals. Contacting leads, setting up meetings, and conducting sales meetings will be integral to converting leads into clients successfully. To excel in this role, you should possess a Master's degree, even if you are a fresher, along with strong negotiation, communication, and presentation skills. Your ability to network effectively, analyze market trends, and convert leads into clients will be key to your success in this dynamic and challenging position.,
Company Description Mkt-Intell, a trusted telecom advisor to leading businesses, governments, and institutions, provides support and advisory services across various sectors. With deep industry expertise and global reach, we tackle significant challenges for our clients. Our commitment to making a positive impact on a grand scale sets us apart. Role Description This is a full-time on-site role for a Customer Success Manager at Market Intelligence And Consulting Private Limited in Pune. The Customer Success Manager will be responsible for ensuring customer satisfaction, retention, and building strong relationships. Day-to-day tasks include providing top-notch customer service, analyzing data to drive decisions, and fostering customer loyalty. Qualifications Customer Satisfaction and Customer Retention skills Analytical Skills for data-driven decision-making Relationship Building abilities Customer Service expertise Excellent communication and interpersonal skills Experience in the consulting or market intelligence industry is a plus Bachelor's degree in Business Administration or related field
Role IT Operations Management Industry Type Manufacturing Functional Area IT & Information Security Employment Type Full Time, Permanent Role Category IT Infrastructure Services Skill Set: Managing teams responsible for infrastructure planning and operations. Experience in areas such as network design and administration, data center operations, database administration, and systems programming and administration Strong management and people development skills Understanding of ITIL practices Ability to think logically and demonstrate strong analytical and problem solving Knowledge of installing and configuring hardware including Servers, network switches, and VMWare host nodes Creation of VLANs, site to site VPNs, NAT and Firewall access control lists In depth understanding of supporting security management, Anti-Virus, Systems Management, High Availability configurations Job Responsibilities: 1. Responsible for managing overall infrastructure day to day operations 2. Provide leadership in planning and managing IT operations, systems/ server administration and network operations 3. Ensure team performance and see that SLA's are met 4. Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands 5. Implement IT continuous improvement programs 6. Lead IT asset management team to ensure assets full lifetime cycle value is achieved 7. Manage strategic relationships with key IT product and service providers 8. Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications 9. Interface with business managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness 10. Participate in IT strategy planning activities 11. Develop the reporting for vendor performance that includes quality, capacity, systems and responsiveness 12. Participate in defining processes of maintenance and system upgrades including service packs, patches, hot fixes, vulnerabilities, and security configuration 13. Participate in design, implementation end-to-end administration of cloud infrastructure 14. Perform routine operations, ensuring maximum system availability through close monitoring of network systems, system events, communication links to other systems, storage area connectivity and periodic review of system resources, including CPU utilization, disk usage, memory pools, etc. Thanks and Regards, Team Market Intell hr@mkt-intell.com