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CRM Executive / Customer Relationship Executive Graiin Milling Solutions

1.0 - 3.0 years

0 - 0 Lacs

noida

Work from Office

Job Description We are looking for a CRM Executive to manage customer communication, order tracking, complaint handling, and internal coordination in a B2B manufacturing / project-based environment . Key Responsibilities Act as single point of contact for assigned B2B customers Handle customer queries via email, phone, and WhatsApp Track orders from confirmation to dispatch Coordinate with production, planning, dispatch, sales, and accounts teams Log and follow up on customer complaints until closure Maintain CRM data and prepare daily/weekly MIS reports Ensure high levels of customer satisfaction and retention Key Skills CRM, Customer Service, Order Tracking, B2B Customer Handling, Manufact...

Posted 1 week ago

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