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IDFC FIRST Bank logo
Credit Manager - Business Loan IDFC FIRST Bank

0.0 years

0 Lacs

indore, madhya pradesh, india

On-site

Job Requirements Job Requirements Role/Job Title: Workforce & MIS Manager Business: Customer Service Function/ Department: Workforce Management & MIS Place of work: Juinagar Roles & Responsibilities 1 Carry out WFM functions for CDC publish service levels publish projected call volumes based on customer base/time of month publish rostering requirements based on projected call volumes identify resourcing shortages 2 Carry out WFM functions for GRD and email teams publish service levels publish projected email volumes based on customer base/time of month publish rostering requirements based on projected email volumes identify resourcing shortages 3 Carry out WFM functions for Loan Centers publ...

Posted 2 weeks ago

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