Luxury Boutique Hotel in South Delhi. Staff strength is about 35. Need a Front Office Executive to ensure high standards of interaction with foreign / domestic guests. Dealing with requests and complaints. Coordination with housekeeping and maintanace. Admin work of collecting payments, filling FRRO formalities, record of reservations, dealing with property brokers, travel agents and OTAs. Responsibilities and Duties Responsible for the Front Office Responsible for keeping record of all reservations, billing,collection of payment. Communication in English with travel agents / guests Required Experience, Skills and Qualifications Experience in a star category hotel. Minimum 3 years. Must be able to speak and write in fluent English and interact with foreign guests. Must have working knowledge of computers and Hotel Logix software. Must be able to do night shift. Own transport is preferable. Benefits 15 days paid leave a year after 1 year of service. Lunch and tea daily Weekly off Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Food provided Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Luxury Boutique Hotel in South Delhi. Staff strength is about 35. Need a Front Office Executive to ensure high standards of interaction with foreign / domestic guests. Dealing with requests and complaints. Coordination with housekeeping and maintanace. Admin work of collecting payments, filling FRRO formalities, record of reservations, dealing with property brokers, travel agents and OTAs. Responsibilities and Duties Responsible for the Front Office Responsible for keeping record of all reservations, billing,collection of payment. Communication in English with travel agents / guests Required Experience, Skills and Qualifications Experience in a star category hotel. Minimum 3 years. Must be able to speak and write in fluent English and interact with foreign guests. Must have working knowledge of computers and Hotel Logix software. Must be able to do night shift. Own transport is preferable. Benefits 15 days paid leave a year after 1 year of service. Lunch and tea daily Weekly off Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Food provided Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
**Primary Responsibilities:**1. **Room Cleaning:** - Clean, dust, and polish furniture; vacuum and wash carpets, rugs, and draperies. - Sanitize bathrooms and restock them with toiletries, towels, and other supplies. - Change bed linens, make beds, and replace dirty bedding.2. **Guest Interaction:** - Respond promptly and courteously to guest requests and inquiries. - Address guest complaints effectively or report them to supervisors when needed.3. **Maintenance:** - Report any maintenance issues or damages to hotel management. - Ensure appliances, fixtures, and room amenities are in working order.4. **Quality Assurance:** - Perform room inspections to uphold luxury standards. - Adhere to safety, quality, and cleanliness protocols consistently.5. **Supplies Management:** - Monitor and restock cleaning supplies and linen inventories. - Prepare room service folders and other guest materials.6. **Team Collaboration:** - Communicate effectively with front desk, maintenance, and other departments to ensure seamless guest service.#### **Additional Duties:**- Assist with turndown service, special requests, or VIP setups.- Participate in training and development programs to maintain service excellence.- Uphold hotel guidelines and grooming standards.#### **Qualifications:**- Previous experience in housekeeping in luxury settings is mandatory- Strong communication and interpersonal skills.- - **Personal Attributes:**- Friendly and welcoming demeanor.- Discreet and respectful of guest privacy.- Proactive in identifying areas for improvement.- Exposure to cleaning chemicals and equipment. Job Type: Full-time Pay: ₹20,000.00 - ₹27,000.00 per month Benefits: Food provided Provident Fund Work Location: In person