Manisha (Proprietor of M/S Cpl India)

Description Hindi language is compulsory Only those candidates can apply for this job who can speak in Hindi well Is naukri ke liye shirf wahi candidate apply karenge jinko proper hindi aati hai We are seeking a dedicated Customer Care Service representative to join our team in India. The ideal candidate will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving issues to ensure a positive customer experience. Responsibilities Assist customers with inquiries and provide information about products and services. Resolve customer complaints and issues in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve customer service processes and workflows. Provide feedback on customer concerns and potential areas for improvement. Skills and Qualifications Excellent verbal and written communication skills in English and Hindi. Basic knowledge of customer service principles and practices. Proficiency in using computer systems and software, including CRM platforms. Strong problem-solving skills and the ability to think critically under pressure. Ability to work in a team environment and collaborate effectively with others.