Manager - Power Quality Projects Execution and After Sales Service Support

5 - 9 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a part of Yokogawa, you will play a crucial role in shaping a better future for our planet through supporting various industries like energy transition, (bio)technology, artificial intelligence, and industrial cybersecurity. With a commitment to the United Nations sustainable development goals, we utilize our expertise in measurement and connectivity to make a positive impact. Key Responsibilities: - **Project Management:** - Oversee power quality services and projects to ensure timely completion within budget and meeting quality standards. - Develop detailed project plans, timelines, and resource allocation strategies. - Monitor project progress, provide updates to senior management, and address potential risks proactively. - **Team Coordination:** - Coordinate activities between vendors and regional teams for seamless project execution. - Foster effective communication and collaboration among project stakeholders. - Provide guidance and support to regional teams in resolving technical and operational challenges. - **After Sales Service Support:** - Develop and implement after-sales service strategies for high customer satisfaction. - Monitor and manage after-sales service activities, including maintenance, troubleshooting, and customer support. - Establish strong customer relationships, understand their needs, and ensure timely issue resolution. - **Quality Assurance:** - Ensure projects comply with quality standards and regulatory requirements. - Conduct quality audits and inspections, implement corrective actions, and prevent recurrence of quality issues. - **Reporting And Documentation:** - Maintain comprehensive project documentation, including plans, progress reports, and service records. - Prepare and present regular reports on project status, after-sales service activities, and customer feedback. - Ensure accurate and timely documentation of all project-related activities. You will be part of a global team of 18,000 employees working across 60 countries with a shared mission of "co-innovating tomorrow". Yokogawa values respect, value creation, collaboration, integrity, and gratitude, offering you excellent career growth opportunities in a diverse and inclusive culture. If you are referred to one of our roles, don't forget to inquire about our Employee Referral process from your connection at Yokogawa.,

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Yokogawa

Appliances, Electrical, and Electronics Manufacturing

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