Manager, Medical Information

As the Manager of Medical Information at Azurity Pharmaceuticals, you will play a vital role in the Medical Affairs team. Your responsibilities will include providing clinical and technical product knowledge, managing unsolicited medical information requests, contributing to cross-functional teams, and creating scientific communications. Developing expertise in relevant therapeutic areas will be crucial for success in this position. Key Responsibilities: - Respond to clinical/medical inquiries from external and internal customers with clinical and technical product knowledge. - Guide the Medical Information Call Center, handle escalated cases, and provide ongoing training to ensure excellent customer service. - Develop and maintain a product knowledge database, including standard response letters (SRLs) and frequently asked questions (FAQ) documents. - Analyze reports and metrics to identify trends, insights, and knowledge gaps. - Establish strong relationships with internal stakeholders such as Clinical Development, Commercial, Market Access, Legal, and Regulatory teams. - Review new data regularly to ensure the availability of the most current information in medical information resources. - Collaborate with the broader Medical Affairs team on presentations and knowledge sharing. - Support the Promotional Material Review Committee (PMRC) and Scientific Review Committee (SRC) to ensure accurate provision of medical information. - Assist in coordinating, escalating, and reviewing legal contracts related to Medical Affairs activities. - Perform additional Medical Information-related support and functions as required. Qualifications Required: - An advanced degree in health sciences (e.g., PharmD, PhD) is preferred, with a strong understanding of the pharmaceutical industry. Alternatively, a Masters or bachelor's level degree in health sciences (e.g., RN, RPh, PA, NP, etc.) will be considered. - Minimum of 1 or more years of professional experience in Medical Affairs/Medical Information. - Preference for Medical/Drug Information postdoctoral training/fellowship in specialty OR residency and/or postdoctoral training in a clinical practice/pharmaceutical industry setting. Please note that by applying for this role, you confirm your capability to fulfill the job responsibilities without any restrictions. If you have any concerns or disabilities that may affect your ability to perform the job, please inform HR in advance.,