0 years

0 Lacs

Posted:5 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job description

Key Responsibilities

  • Work towards improving the customer experience by simplifying or improving any kind of communication that goes to our customer
  • Content creation
  • Communication Design
  • Knowledge bank for customer communication
  • Stakeholder management
  • Project management/ Team Management

Skills & Attributes

  • English grammar and content writing expertise.
  • Knowledge of design software i.e. Photoshop, Html coding.
  • Managing internal customers and teams, i.e. internal teams who come for customer communication requirements.
  • Ability to drive teams to take up customer experience improvement projects and assist them in closure.
  • Team Management

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