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Management Trainee - I2C

Management Trainee - I2C

Genpact

0 years

4 - 6 Lacs

Calcutta

Posted:7 months ago

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Job Description

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Management Trainee ,Collections

We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes.

Responsibilities

In this role, you will be responsible for all the activities related to Deduction, Dispute & Collection domain.

This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.

The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.

Review and analyzecustomer deductions to identify discrepancies and resolve issues in a timely manner

Communicate with customers, sales team, and other internal departments to gather necessary information and documentation for deduction resolution

Monitor and track open deductions to ensure timely resolution and minimize financial impact

Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution

Ability to balance, trouble shoot, and resolve recurring or occasional bottlenecks

Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.

Receive notification for reimbursement and perform acceptability analysis within threshold

Qualifications we seek in you

Minimum qualifications

B.ComGraduation

Preferred Skill Set

Excellent Interpersonal Skills

Ability to learn ERP systems (SAP)

Good analytical and problem-solving skills

Excellent MS Office skills including MS Excel

Good conceptual knowledge and experience in tax activities preferred

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManagement Trainee

Primary LocationIndia-Kolkata

ScheduleFull-time

Education LevelDiploma/Vocational Course

Job PostingMar 12, 2026, 6:01:02 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

Skills Required

management drive ai scaling technology cutting data reconciliation support service resolve documentation reimbursement analysis erp automation learning integrity purchasing kit

Work Mode

On-site

Job Type

Full Time

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Management Trainee - I2C