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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Technology Operations Analyst role at Wells Fargo involves participating in the implementation of business solutions, assessing the impact of changes to hardware, software, and schedules, validating applications daily, monitoring batch jobs, auditing critical systems delivery, and providing recommendations for resolving complex situations. The Analyst will also determine the impact of new products and tools, reduce the impact of failures on business delivery, and present technology information to managers and stakeholders. Required qualifications for this role include 2+ years of Technology Operations experience or equivalent demonstrated through work experience, training, military experience, or education. Desired qualifications consist of 2+ years of System Administration and Desktop troubleshooting skills, proficiency in Microsoft Operating Systems (Windows 7, 10, and 11), knowledge of network terminologies and Cisco products, experience in incident and problem management, and collaboration skills. Additionally, the ideal candidate should have strong customer focus, the ability to handle multiple assignments simultaneously, engage in detailed discussions with various levels of management, and collaborate with distributed team members on new technology initiatives. They should also possess knowledge of imaging, backup, and storage solutions, experience in supporting Apple Operating Systems and Servers, and familiarity with Microsoft products like AD, Exchange, Office 365, and Intune MDM. Furthermore, the Technology Operations Analyst should be able to manage SLA's and priorities, demonstrate good customer service skills, have a background in technical support, and possess knowledge of ITIL. Other requirements include an ITIL certification, familiarity with VMWare Concepts, Azure Cloud Concepts, SNOW, OS troubleshooting skills, and experience with Mobile Phone/Ipad setup. The role emphasizes equal opportunity and applicants are encouraged from all qualified candidates. Accommodations for applicants with disabilities are available upon request, and candidates are expected to represent their own experiences during the recruitment and hiring process. Wells Fargo maintains a drug-free workplace and has specific requirements for recruitment and hiring processes. The posting for this role ends on 29 Jun 2025, and it is noted that the job posting may close early due to the volume of applicants. The company values building strong customer relationships while maintaining a risk mitigating and compliance-driven culture. Accountability for risk programs, adherence to policies and procedures, risk identification, and sound risk decisions are essential for the success of customers and the company.,

Posted 2 weeks ago

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