Regional Manager - India Malvern’s core purpose is to provide, with our partners, students from around the world with the opportunities to reach their full potential via access to transformational learning, teaching and support and our mission is to provide international students essential academic and English language skills, cultural experiences and the support they need to thrive in their academic studies, daily life and career development. Our company values are C OMMITMENT to, and UNDERSTANDING of, our students, colleagues and partners, FLEXIBILITY, ACCOUNTABILITY AND INTEGRITY in our approach, EXCELLENCE in every aspect of our operations. Malvern International is experiencing an exciting period of growth. As part of our ambitious expansion plans, we are seeking to appoint a Regional Manager to deliver Malvern International’s recruitment objectives in India, by developing and managing an extensive Indian-based agent network for recruitment to university partners in the UK. This role will be responsible for developing and implementing sales & marketing activity plans. The appointed candidate will have a proven track record within the pathway recruitment sector sales and have excellent communication skills. Central to this role is the development of relationships with a range of stakeholders, the ability to be self-motivated and to drive results through: • Strong internal and external relationships • The ability to clearly and concisely across a diverse set of audiences • Strong negotiation and influencing skills The successful candidate will be enthusiastic, target-driven, and a strong team player with a flexible approach to work. The role will involve extensive recruitment travel throughout India with potential trips to other regions as required. Key Responsibilities To work with senior management within Malvern International to achieve student recruitment targets in their region. To build effective working relationships with the school colleagues and deliver collaborative recruitment activities to achieve enrolment targets. To develop a strong understanding of Malvern International’s offering including: overall brand positioning, individual brand messaging, programme propositions and the unique positioning, provision, and strengths of the schools with a view to promote our key services to students, parents, agents and other institutions in the region. To manage all aspects of the agent network for India. To be fully aware and on top of UKVI developments for students wishing to study in the UK. To attend recruitment events and advise/counsel student enquirers/applicants. Essential Skills & Qualifications : Eligibility to live and work in India. Meet statutory and organisational child- safeguarding requirements Educated to a minimum of degree level Fluent in English (spoken and written) Prior experience of sales and marketing in the international education sector. Experience of producing sales reports Proven track record in delivering against recruitment targets in the international education sphere. Good understanding of the UK education system Established relationships with agents and educational consultants in India. Ability to develop and execute sales plans Excellent verbal and written communication skills Excellent presentation skills Skilled influencer and networker Good relationship management and customer service skills Ability to work both independently and collaboratively Ability to work under pressure and meet tight deadlines Good PC and database management skills Desirable: Certified training in sales and/or marketing programmes Degree in a business or marketing- related subject and/or from UK University. Good understanding of UKVI regulations Good knowledge of the wider India region and its market trends Good utilisation of a CRM system Demonstrated record in managing expenditure within a budget Experience in digital marketing initial understanding of the international GCSE and Sixth form market Personal Qualities Has a highly organised approach to work Thrives on exceeding sales targets Ability to work independently with minimal supervision, as well as demonstrated ability to proactively and effectively work in a team environment. Acts with integrity at all times Is a champion of the benefits and opportunities associated with international education. Adopts a ‘can-do’ approach offering innovative ways of responding to challenges Ability to deal with ambiguity and change This job specification is not exhaustive and may involve the fulfilment of other duties as deemed required by the organisation. This role is subject to a satisfactory enhanced DBS. Salary - Competitive plus bonus Please submit your application to careers@malvernplc.com Show more Show less
Regional Manager - India (Student Recruitment) Experience in Higher Education Student Recruitment essential Malvern’s core purpose is to provide, with our partners, students from around the world with the opportunities to reach their full potential via access to transformational learning, teaching and support and our mission is to provide international students essential academic and English language skills, cultural experiences and the support they need to thrive in their academic studies, daily life and career development. Our company values are COMMITMENT to, and UNDERSTANDING of, our students, colleagues and partners, FLEXIBILITY, ACCOUNTABILITY AND INTEGRITY in our approach, EXCELLENCE in every aspect of our operations. Malvern International is experiencing an exciting period of growth. As part of our ambitious expansion plans, we are seeking to appoint a Regional Manager to deliver Malvern International’s recruitment objectives in India, by developing and managing an extensive Indian-based agent network for recruitment to university partners in the UK. This role will be responsible for developing and implementing sales & marketing activity plans. The appointed candidate will have a proven track record within the pathway recruitment sector sales and have excellent communication skills. Central to this role is the development of relationships with a range of stakeholders, the ability to be self-motivated and to drive results through: • Strong internal and external relationships • The ability to clearly and concisely across a diverse set of audiences • Strong negotiation and influencing skills The successful candidate will be enthusiastic, target-driven, and a strong team player with a flexible approach to work. The role will involve extensive recruitment travel throughout India with potential trips to other regions as required. Key Responsibilities To work with senior management within Malvern International to achieve student recruitment targets in their region. To build effective working relationships with the school colleagues and deliver collaborative recruitment activities to achieve enrolment targets. To develop a strong understanding of Malvern International’s offering including: overall brand positioning, individual brand messaging, programme propositions and the unique positioning, provision, and strengths of the schools with a view to promote our key services to students, parents, agents and other institutions in the region. To manage all aspects of the agent network for India. To be fully aware and on top of UKVI developments for students wishing to study in the UK. To attend recruitment events and advise/counsel student enquirers/applicants. Essential Skills & Qualifications : Eligibility to live and work in India. Meet statutory and organisational child- safeguarding requirements Educated to a minimum of degree level Fluent in English (spoken and written) Prior experience of sales and marketing in the international education sector. Experience of producing sales reports Proven track record in delivering against recruitment targets in the international education sphere. Good understanding of the UK education system Established relationships with agents and educational consultants in India. Ability to develop and execute sales plans Excellent verbal and written communication skills Excellent presentation skills Skilled influencer and networker Good relationship management and customer service skills Ability to work both independently and collaboratively Ability to work under pressure and meet tight deadlines Good PC and database management skills Desirable: Certified training in sales and/or marketing programmes Degree in a business or marketing- related subject and/or from UK University. Good understanding of UKVI regulations Good knowledge of the wider India region and its market trends Good utilisation of a CRM system Demonstrated record in managing expenditure within a budget Experience in digital marketing initial understanding of the international GCSE and Sixth form market Personal Qualities Has a highly organised approach to work Thrives on exceeding sales targets Ability to work independently with minimal supervision, as well as demonstrated ability to proactively and effectively work in a team environment. Acts with integrity at all times Is a champion of the benefits and opportunities associated with international education. Adopts a ‘can-do’ approach offering innovative ways of responding to challenges Ability to deal with ambiguity and change This job specification is not exhaustive and may involve the fulfilment of other duties as deemed required by the organisation. This role is subject to a satisfactory enhanced DBS. Salary - Competitive plus bonus Please submit your application to careers@malvernplc.com
Regional Manager - India (Student Recruitment) Experience in Higher Education Student Recruitment essential Malvern’s Vision is to be a trusted global partner in education, delivering pathways, language experiences, and university services that transform lives and shape futures through innovation and collaboration, supporting our Mission to equip students for success through language experiences, university pathways, and career-focused learning, and help our partners grow through innovative education services. Our company values are PASSION in that we are driven by a deep passion for education, inspiring students and partners to achieve excellence and success. EXPERTISE in our extensive experience in international education, we deliver trusted, cutting-edge support to students and partners. CREATIVITY in embracing fresh ideas and innovation, crafting dynamic learning experiences and tailored solutions for a changing world. CHANGE-MAKING to drive positive change through education, innovation, and a commitment to making a lasting impact on society and the environment. COLLABORATION to build strong partnerships and foster teamwork, creating a supportive environment where everyone can thrive Malvern International is experiencing an exciting period of growth. As part of our ambitious expansion plans, we are seeking to appoint a Regional Manager to deliver Malvern International’s recruitment objectives in India, by developing and managing an extensive Indian-based agent network for recruitment to university partners in the UK. This role will be responsible for developing and implementing sales & marketing activity plans. The appointed candidate will have a proven track record within the pathway recruitment sector sales and have excellent communication skills. Central to this role is the development of relationships with a range of stakeholders, the ability to be self-motivated and to drive results through: • Strong internal and external relationships • The ability to clearly and concisely across a diverse set of audiences • Strong negotiation and influencing skills The successful candidate will be enthusiastic, target-driven, and a strong team player with a flexible approach to work. The role will involve extensive recruitment travel throughout India with potential trips to other regions as required. Key Responsibilities To work with senior management within Malvern International to achieve student recruitment targets in their region. To build effective working relationships with the school colleagues and deliver collaborative recruitment activities to achieve enrolment targets. To develop a strong understanding of Malvern International’s offering including: overall brand positioning, individual brand messaging, programme propositions and the unique positioning, provision, and strengths of the schools with a view to promote our key services to students, parents, agents and other institutions in the region. To manage all aspects of the agent network for India. To be fully aware and on top of UKVI developments for students wishing to study in the UK. To attend recruitment events and advise/counsel student enquirers/applicants. Essential Skills & Qualifications : Eligibility to live and work in India. Meet statutory and organisational child- safeguarding requirements Educated to a minimum of degree level Fluent in English (spoken and written) Prior experience of sales and marketing in the international education sector. Experience of producing sales reports Proven track record in delivering against recruitment targets in the international education sphere. Good understanding of the UK education system Established relationships with agents and educational consultants in India. Ability to develop and execute sales plans Excellent verbal and written communication skills Excellent presentation skills Skilled influencer and networker Good relationship management and customer service skills Ability to work both independently and collaboratively Ability to work under pressure and meet tight deadlines Good PC and database management skills Desirable: Certified training in sales and/or marketing programmes Degree in a business or marketing- related subject and/or from UK University. Good understanding of UKVI regulations Good knowledge of the wider India region and its market trends Good utilisation of a CRM system Demonstrated record in managing expenditure within a budget Experience in digital marketing initial understanding of the international GCSE and Sixth form market Personal Qualities Has a highly organised approach to work Thrives on exceeding sales targets Ability to work independently with minimal supervision, as well as demonstrated ability to proactively and effectively work in a team environment. Acts with integrity at all times Is a champion of the benefits and opportunities associated with international education. Adopts a ‘can-do’ approach offering innovative ways of responding to challenges Ability to deal with ambiguity and change This job specification is not exhaustive and may involve the fulfilment of other duties as deemed required by the organisation. This role is subject to a satisfactory enhanced DBS. Salary - Competitive plus bonus Please submit your application to careers@malvernplc.com
Malvern’s Vision is to be a trusted global partner in education, delivering pathways, language experiences, and university services that transform lives and shape futures through innovation and collaboration, supporting our Mission to equip students for success through language experiences, university pathways, and career-focused learning, and help our partners grow through innovative education services. Our company values are PASSION in that we are driven by a deep passion for education, inspiring students and partners to achieve excellence and success. EXPERTISE in our extensive experience in international education, we deliver trusted, cutting-edge support to students and partners. CREATIVITY in embracing fresh ideas and innovation, crafting dynamic learning experiences and tailored solutions for a changing world. CHANGE-MAKING to drive positive change through education, innovation, and a commitment to making a lasting impact on society and the environment. COLLABORATION to build strong partnerships and foster teamwork, creating a supportive environment where everyone can thrive Main Responsibilities The Student Recruitment Support Officer will be responsible for working with the Director of Sale Operations, to support our international sales strategy and driving student conversion from a given region. They will work closely with a range of different stakeholders including Sales teams, colleagues from our centres, and admissions team. This role is responsible for driving in-region student conversion activity, but may be asked to support on other projects, including support at sales events, administrative work, and other projects supporting the student experience and sales operations. Key Tasks Ø To support the meeting of sales targets across the business, supporting our Sales Team, working with students directly to meet conditions, pay course deposits, book interview and generally take the next step in the process. Ø Speak with students directly to understand any barrier to their study, and resolve them Ø To help students understand the next step in their journey and action them to take those steps (document submission, deposit paying, interview booking, etc) Ø To build relationships with partners and sponsors where appropriate to help them convert the students sent to us. Ø To lead on developing and building relationships with regional recruitment staff and our network of agents. Ø Create and update records on student recruitment information Ø Provide reporting and data analysis on regional performance Ø Collaborate and coordinate across with teams regarding product knowledge and training Ø Work cooperatively and supportively with stakeholders to ensure good channels of communication and exchange of relevant data. Ø To provide excellent customer service to our stakeholders and students Ø Identifying and implementing improvements to customer service at all levels within the organisation. Ø To have experience of successfully growing recruitment results from key recruitment regions. Ø To proactively support group planning, training team development activities and initiatives. Ø Participate in group training and team building activities. Ø Participate in group planning and product development initiatives. Ø Participate in cross-network sales and marketing initiatives. Ø To undertake any other duties as given by their line manager Knowledge, Skills and Experience Essential Ø High level of English ability, Strong verbal and written communications skills. Ø 2+ years experience in HE in an international setting Ø Educated to degree level Ø Proven track record of achieving outstanding performance. Ø Proven track record in delivering against recruitment targets in the international education sphere. Ø Knowledge of UK focussed and international student recruitment networks and strategies. Ø Excellent understanding of the UK education system. Ø Experience in student conversion, including agents and direct recruitment. Ø Experience of producing sales reports and updating records Ø An ability to analyse and conceptualise with strong communication skills and a passion for education and training. Ø IT proficiency with Microsoft Office products. Desirable Ø Study experience in the UK Ø Work Experience in the UK Ø Connections and relations with the agent network Malvern International works with Ø Advanced IT skills such as pivot tables, and advanced CRM systems / Student Record System Ø Understanding Finance reporting and processes within Higher Education Personal attributes Ø Ability to work effectively in a team and independently.. Ø Completion Oriented with attention to detail. Ø Initiative taking and proactive to solves problems Ø Communication - have proven influencing skills, interpersonal skills and diplomacy with the ability to motivate and persuade others Ø Self-motivation with excellent planning and organisation skills. Ø Attention to detail, with strong understanding of both people and process. Ø Flexibility and adaptability with the ability and willingness to work occasional evenings and weekends, and to travel internationally if required. NB. This job description is intended for use as a guide only and is not an exhaustive list of responsibilities. Please forward applications to careers@malvernplc.com
Malvern's Vision is to be a trusted global partner in education, delivering pathways, language experiences, and university services that transform lives and shape futures through innovation and collaboration, supporting our Mission to equip students for success through language experiences, university pathways, and career-focused learning, and help our partners grow through innovative education services. Our company values are PASSION in that we are driven by a deep passion for education, inspiring students and partners to achieve excellence and success. EXPERTISE in our extensive experience in international education, we deliver trusted, cutting-edge support to students and partners. CREATIVITY in embracing fresh ideas and innovation, crafting dynamic learning experiences and tailored solutions for a changing world. CHANGE-MAKING to drive positive change through education, innovation, and a commitment to making a lasting impact on society and the environment. COLLABORATION to build strong partnerships and foster teamwork, creating a supportive environment where everyone can thrive Main Responsibilities The Student Recruitment Support Officer will be responsible for working with the Director of Sale Operations, to support our international sales strategy and driving student conversion from a given region. They will work closely with a range of different stakeholders including Sales teams, colleagues from our centres, and admissions team. This role is responsible for driving in-region student conversion activity, but may be asked to support on other projects, including support at sales events, administrative work, and other projects supporting the student experience and sales operations. Key Tasks ؠTo support the meeting of sales targets across the business, supporting our Sales Team, working with students directly to meet conditions, pay course deposits, book interview and generally take the next step in the process. ؠSpeak with students directly to understand any barrier to their study, and resolve them ؠTo help students understand the next step in their journey and action them to take those steps (document submission, deposit paying, interview booking, etc) ؠTo build relationships with partners and sponsors where appropriate to help them convert the students sent to us. ؠTo lead on developing and building relationships with regional recruitment staff and our network of agents. ؠCreate and update records on student recruitment information ؠProvide reporting and data analysis on regional performance ؠCollaborate and coordinate across with teams regarding product knowledge and training ؠWork cooperatively and supportively with stakeholders to ensure good channels of communication and exchange of relevant data. ؠTo provide excellent customer service to our stakeholders and students ؠIdentifying and implementing improvements to customer service at all levels within the organisation. ؠTo have experience of successfully growing recruitment results from key recruitment regions. ؠTo proactively support group planning, training team development activities and initiatives. ؠParticipate in group training and team building activities. ؠParticipate in group planning and product development initiatives. ؠParticipate in cross-network sales and marketing initiatives. ؠTo undertake any other duties as given by their line manager Knowledge, Skills and Experience Essential ؠHigh level of English ability, Strong verbal and written communications skills. ؠ2+ years experience in HE in an international setting ؠEducated to degree level ؠProven track record of achieving outstanding performance. ؠProven track record in delivering against recruitment targets in the international education sphere. ؠKnowledge of UK focussed and international student recruitment networks and strategies. ؠExcellent understanding of the UK education system. ؠExperience in student conversion, including agents and direct recruitment. ؠExperience of producing sales reports and updating records ؠAn ability to analyse and conceptualise with strong communication skills and a passion for education and training. ؠIT proficiency with Microsoft Office products. Desirable ؠStudy experience in the UK ؠWork Experience in the UK ؠConnections and relations with the agent network Malvern International works with ؠAdvanced IT skills such as pivot tables, and advanced CRM systems / Student Record System ؠUnderstanding Finance reporting and processes within Higher Education Personal attributes ؠAbility to work effectively in a team and independently.. ؠCompletion Oriented with attention to detail. ؠInitiative taking and proactive to solves problems ؠCommunication - have proven influencing skills, interpersonal skills and diplomacy with the ability to motivate and persuade others ؠSelf-motivation with excellent planning and organisation skills. ؠAttention to detail, with strong understanding of both people and process. ؠFlexibility and adaptability with the ability and willingness to work occasional evenings and weekends, and to travel internationally if required. NB.This job description is intended for use as a guide only and is not an exhaustive list of responsibilities. Please forward applications to [HIDDEN TEXT]