Plays a significant role in long-term planning, project status reporting, and implementing change control processes. Setting goals and developing plans for business and revenue growth Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision. Works closely with CEO on other special planning and departmental projects. Oversees and reports weekly, monthly, quarterly, and annual metrics. Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values. Job Type: Full-time Pay: ₹17,500.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: Sales or Marketing: 2 years (Required) Work Location: In person
Researching, planning, and implementing new target market initiatives Pursuing leads and moving them through the sales cycle Developing quotes and proposals for prospective clients Works with sales teams to help set and meet daily and quarterly goals. Plays a significant role in long-term planning, project status reporting, and implementing change control processes. Oversees and reports weekly, monthly, quarterly, and annual metrics. Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) Work Location: In person
Responsibilities Respond to customer inquiries through various channels, including phone, email, and chat, ensuring prompt and accurate information delivery Assist in processing customer orders and managing service requests, maintaining a high level of accuracy Document customer interactions and feedback in our CRM system to improve service quality Collaborate with senior team members to resolve complex issues and escalate concerns as necessary Participate in training sessions to enhance product knowledge and customer service skills Support the development of customer service resources and training materials Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Education: Bachelor's (Preferred) Location: Calicut, Kerala (Preferred) Work Location: In person