Job Description Our Purpose: At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected. If you are passionate about the power and possibilities that cloud technologies have unleashed and are looking to deliver transformative and innovative solutions that transform the customer experience, come join us! Majesco is seeking a Full Stack Java Platform Developer for North American Life & Annuity product line. Majesco has been identified in the ‘Visionary’ Quadrant as per Gartner’s report for L&A Product vendors in North America. All About the Role: Develop Quality software by practicing software engineering principles and best practices. Embrace First Time Right, Automation, Reusability, Maintainability and Secure Coding in everyday work. Design elegant solutions to meet the business process & requirements for the Product. Create holistic designs for development using a Test-Driven Development approach to ensure reusability & extensibility of capabilities in the future versions. Work with various stakeholders and identify the scope of the project, estimate-create a timeline, and come up with the approach and design for the features/epics. Develop & implement architectural and design principles to improve performance, capacity, and scalability of product. Take ownership while working in a SAFe Agile model with other developers, BA’s, Architects to ensure that the end business & performance goals are met. Independently drive the conversations with all internal and external stakeholders to ensure the software delivered meets the business objectives and with the highest quality. Takes part in code reviews (self and team) and suggest/fix any defects/design issues identified. Ensure On-Time delivery of product features as per the Product Roadmap. Support issue analysis/triaging and provide fixes during test phases, as well as production issue resolution to ensure key Product SLAs are met. Ensure thorough unit testing & participate in the transition of the application components to the testers. Present and highlight features in product demos to wider audience / customer. Document the architectural blueprint and end to end design through architecture, technical, user, troubleshooting, how to, etc. documents/guides. What You’ll Bring: Self-driven, highly motivated, outcome focused - Ownership of technical designs, code development, and component test execution to demonstrate alignment to the functional & non-functional requirements. First-time-right Quality mindset, prefers to automate over doing same tasks manually, strives for delivering the best customer experience, ambitious and growth mindset. Employ exceptional problem-solving skills, with the ability to see and solve issues before they snowball into problems. Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace. Willing to work across time zones and with remote teams. All About You: Minimum 6 years of experience in Java technology stack, Spring, Spring Batch, Hibernate / JPA, JMS, DB/SQL, Unix - shell scripts, basic commands, web services software architecture and design (REST/SOAP), including security-based implementations Minimum 5 years of experience on frontend framework - HTML5, React JS, Node JS, JavaScript, Angular Minimum 5 years of experience in design patterns and framework/tool development Minimum 3 years of experience of managing non-functional requirements (NFR) - performance, security, and availability. Exposure to cloud applications including DevOps/DevSecOps, Scaling, Deployment and Automation; Cloud Exposure - MS Azure/AWS, OpenShift, Docker, Kubernetes, Jenkins, GitHub, Jira Experience in other tools and technologies like Hazelcast, Apache Kafka, Apache Spark, Cassandra Experience in Veracode or similar vulnerability analysis tool(s) Experience with Opensource code Other Qualifications: Bachelor’s Degree in Computer Science or Engineering; Master’s degree a plus Experience with SAFe Agile Development practices and processes. SAFe Practitioner certification preferred. Experience with the Majesco Platforms/Products is a plus Preferred Experience in developing packaged software (Products) preferably in the banking or financial services areas. Show more Show less

Java Platform Developer All About the Role : Develop Quality software by practicing software engineering principles and best practices. Embrace First Time Right, Automation, Reusability, Maintainability and Secure Coding in everyday work. Design elegant solutions to meet the business process & requirements for the Product. Create holistic designs for development using a Test-Driven Development approach to ensure reusability & extensibility of capabilities in the future versions. Work with various stakeholders and identify the scope of the project, estimate-create a timeline, and come up with the approach and design for the features/epics. Develop & implement architectural and design principles to improve performance, capacity, and scalability of product. Take ownership while working in a SAFe Agile model with other developers, BA s, Architects to ensure that the end business & performance goals are met. Independently drive the conversations with all internal and external stakeholders to ensure the software delivered meets the business objectives and with the highest quality. Takes part in code reviews (self and team) and suggest/fix any defects/design issues identified. Ensure On-Time delivery of product features as per the Product Roadmap. Support issue analysis/triaging and provide fixes during test phases, as well as production issue resolution to ensure key Product SLAs are met. Ensure thorough unit testing & participate in the transition of the application components to the testers. Present and highlight features in product demos to wider audience / customer. Document the architectural blueprint and end to end design through architecture, technical, user, troubleshooting, how to, etc. documents/guides. What You ll Bring: Self-driven, highly motivated, outcome focused - Ownership of technical designs, code development, and component test execution to demonstrate alignment to the functional & non-functional requirements. First-time-right Quality mindset, prefers to automate over doing same tasks manually, strives for delivering the best customer experience, ambitious and growth mindset. Employ exceptional problem-solving skills, with the ability to see and solve issues before they snowball into problems. Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace. Willing to work across time zones and with remote teams. All About You: Minimum 5-8 years of experience in Java technology stack, Spring, Spring Batch, Hibernate / JPA, JMS, DB/SQL, Unix - shell scripts, basic commands, web services software architecture and design (REST/SOAP), including security-based implementations. Minimum 3 years of experience on frontend framework - HTML5 and CSS3 and Web Standards and JavaScript Strong knowledge of Relational Databases, Oracle SQL, PL/SQL Experience in the RESTful Webservices & API framework, OAS3 APIs Hands on experience in Object Oriented Analysis and design using Common Design Patterns Minimum 3 years of experience in design patterns and framework/tool development Minimum 3 years of experience of managing non-functional requirements (NFR) - performance, security, and availability. Exposure to cloud applications including DevOps/DevSecOps, Scaling, Deployment and Automation; Cloud Exposure - MS Azure/AWS, OpenShift, Docker, Kubernetes, Jenkins, GitHub, Jira Experience in other tools and technologies like MQ, Oracle fusion middleware (WebLogic), WebSphere, Wildly Experience in Veracode or similar vulnerability analysis tool(s) Other Qualifications: Bachelor s degree in computer science or engineering; Master s degree a plus Experience with SAFe Agile Development practices and processes. Safe Practitioner certification preferred. Preferred Experience in developing packaged software (Products) preferably in the banking or financial services areas.

Job Overview JOB DESCRIPTION The Digital1st Lead Configurator will be responsible for designing and providing solution for applications developed using Digital1st platform. D1st Lead Configurator should have a good understanding about the configuration of user interface and components available in Digital 1st Platform to create/customize the application. Digital1st is a next generation platform developed by Majesco to deliver the Digital needs of its Insurance customers. Roles and Responsibilities: Participate in requirement discussions and contribute in the designing the solution using Digital 1st Platform. Understanding the Majesco core systems and providing solutions in accordance to the D1st architecture Design the configuration changes needed for developing the functionality Performance tuning and monitoring the application through available tools and supporting the application benchmarking activities. Delivery of work estimates for proposed changes, both small and large in scope Driving the end to end delivery of the functionality until production release Ensuring the processes and best practices are followed throughout the project Review unit and integration testing scope for business requirements. Impact analysis of the changes to be done Grooming the other team members Code promotion/deployment to higher environments Configure user interface as per customer requirements and design using Digital 1st Platform to create/customize the application Integrate the application residing on Digital 1st platform with customer's in-house, third-party application/service or with app/service hosted by Majesco's vendor on Digital 1st Platform. Co-ordinate with Digital 1st Platform team for issue resolution, new feature related discussions etc. Skills & Knowledge Technical Essential skills Conceptual understanding of Object-Oriented Programming. Basic database queries Programming experience in Java or any other programming language (ability to write business logic). HTML CSS JavaScript API Integrations Understanding NFRs and performance considerations Desirable Skills PHP Angular jQuery/React Bootstrap Experience of working on UI designs and integration using platform/tool will be an added advantage Experience on working with “configuration” driven tools/platforms/framework would be added advantage Behavioral Essential Skills Positive attitude Good communication Team work and adaptability Analytical thinking and problem solving Flexibility Desirable Skills Insurance knowledge of P&C and/or L&A Desirable Skills Good working knowledge of Agile methodologies & ceremonies Essential Skills Proficient in client handling and expectation management Good at organizing and planning Lead by example Passionate to provide solutions Show more Show less

Job Overview The Digital1st Lead Configurator will be responsible for designing and providing solution for applications developed using Digital1st platform. D1st Lead Configurator should have a good understanding about the configuration of user interface and components available in Digital 1st Platform to create/customize the application. Digital1st is a next generation platform developed by Majesco to deliver the Digital needs of its Insurance customers. Roles and Responsibilities: Participate in requirement discussions and contribute in the designing the solution using Digital 1st Platform. Understanding the Majesco core systems and providing solutions in accordance to the D1st architecture Design the configuration changes needed for developing the functionality Performance tuning and monitoring the application through available tools and supporting the application benchmarking activities. Delivery of work estimates for proposed changes, both small and large in scope Driving the end to end delivery of the functionality until production release Ensuring the processes and best practices are followed throughout the project Review unit and integration testing scope for business requirements. Impact analysis of the changes to be done Grooming the other team members Code promotion/deployment to higher environments Configure user interface as per customer requirements and design using Digital 1st Platform to create/customize the application Integrate the application residing on Digital 1st platform with customers in-house, third-party application/service or with app/service hosted by Majescos vendor on Digital 1st Platform. Co-ordinate with Digital 1st Platform team for issue resolution, new feature related discussions etc. Skills & Knowledge Technical Essential skills Conceptual understanding of Object-Oriented Programming. Basic database queries Programming experience in Java or any other programming language (ability to write business logic). HTML CSS JavaScript API Integrations Understanding NFRs and performance considerations Desirable skills PHP Angular jQuery/React Bootstrap Experience of working on UI designs and integration using platform/tool will be an added advantage Experience on working with configuration driven tools/platforms/framework would be added advantage Behavioral Essential skills Positive attitude Good communication Team work and adaptability Analytical thinking and problem solving Flexibility Desirable skills Insurance knowledge of P&C and/or L&A Desirable skills Good working knowledge of Agile methodologies & ceremonies Essential skills Proficient in client handling and expectation management Good at organizing and planning Lead by example Passionate to provide solutions

Lead Engineer, Support At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected. If you are passionate about the power and possibilities that cloud technologies have unleashed and are looking to deliver transformative and innovative solutions that transform the customer experience, come join us! Majesco is seeking a Lead Engineer, Support, with optional knowledge of P&C Insurance domain for North American P&C product line . All about the Role: The ICD/ICM and Java developer will be responsible for implementing and maintaining Majesco Insurance products. As a developer, you will be working extensively on the P&C Insurance platform catering to a wide customer base in the US market. This position will directly work with technical teams to implement / Support Majesco products for our clients in various sizes and Tiers. Responsible for quality delivery of the assigned work which will be part of major deliveries from Majesco to our customers and may involved following activities - Development of a code / module based on the specifications given. Design, Develops, enhances, debugs and implements software. Address problems of system integration Configuration, script changes where required Participates in development of software user manuals Interacting with the internal stakeholders (Interface Analyst, BAs, Architect), client and team members Help in developing POC when required. Implement integration between product and other external systems Design, Develop, enhance, debug and implement external interfaces and batches Development of stubs for internal testing Do performance test of the new interfaces Develop technical and user documentation as needed. Mandatory Skills: Excellent technology (Java - Core Java, Spring, Hibernate, J2EE and ICD/ICM) and hands on development skills. Awareness of Spring Batch, interface implementation using Camel, SOAP etc. Knowledge of HTML 5 and Rest API development would help. Knowledge of Continuous Integration, automation testing Good understanding of the breadth of technology, open source Good expertise of design patterns and usage Experience in UML based analysis and design using tools Experience in Agile methodology! What You ll Bring: Self-driven, highly motivated, outcome focused - Ownership of configuration designs, configuration implementation, and component test execution to demonstrate alignment to the functional & non-functional requirements. Innovative mindset to suggest how more of the changes can be implemented through configuration rather than application changes First-time-right Quality mindset, prefers to automate over doing same tasks manually, strives for delivering the best customer experience, ambitious and growth mindset. Employ exceptional problem-solving skills. Excellent communication skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace. Willing to work across time zones and with remote teams. Other Qualifications: Bachelor s Degree in Computer Science; Master s degree a plus Experience with SAFe Agile Development practices and processes. SAFe Practitioner certification preferred. Experience with the Majesco Platforms/Products is a plus. Preferred Experience in developing and supporting of Insurance services products. Insurance certification is a plus.

Job Description Job Roles & Responsibilities: Responsible for providing day-to-day guidance and hands-on technical support to customers by troubleshooting technical issues, providing guidance on system usage, and responding to user inquiries. This may involve providing training to end users, troubleshooting technical issues on insurance domain, performing L1/L2 triage on ServiceNow, and escalating issues to Product and Implementation teams as needed. Sense of urgency to handle incidents and problem management with the ability to thrive in a rapid and fast-paced environment. Collaborate and work closely with various stakeholders (Dev, QA team, Partners) to ensure that business requirements are converted to actual solutions. Deliver a superior customer experience by effectively understanding the incidents logged by the customer, complete root cause analysis, providing the business impact, and delivering the Production Support releases to resolve defects and process change requests to the customer. Create documentation for technical solutions and processes, including technical specifications, requirements, and user guides. This documentation will be used by technical teams, other business analysts, and end users. Understand customer requirements and map them to Majesco Product features; also liaise with Product teams to provide feedback to develop the product roadmap. Liaise with cross-functional groups internally for dependencies (ex: Product and Delivery) to ensure customer issues are addressed. Comfortable working remotely and able to work across time zones and with remote teams. Engage in client discussions and capture requirements / specs based on interaction with the client’s business users. Identify the new product features which must be added or required for business users and give understanding & demonstration to the team. Provide requirement clarification for Production incidents to the Development team and support functional queries to the QA team Ability to learn, understand and make use of Majesco PRASE Scripting language used for L&A product configurations and features. Provide Support for the Business Rules Engine Configuration, Product Workflow, and data extraction requests. Provide and/or coordinate training for the new hires. All About You/Qualifications: Bachelor's degree in computer science, Information Technology, or related field. Extensive and demonstrable experience at least 10+ years in the North American L&A industry. Excellent business and domain knowledge of the North American Life & Annuity Insurance industry, especially in Policy Administration System (PAS) / Billing / Claims implementations is a must. Experience working with Oracle SQL and PL/SQL databases and writing queries to help with data extraction. Knowledge and working experience of agile methodology is mandatory. Experience in drool/any business rule engine tools is required. Knowledge of Core JAVA and J2EE concepts. Knowledge of Web services. Should preferably have development background. Experience and ability to collaborate with multiple teams. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Highly organized and able to balance multiple priorities in a fast-paced environment. Ability to work independently, remotely, and as part of a team. Knowledge of project management tools is a plus. Show more Show less

Job Overview: We are seeking a Lead Engineer, Customer Support preferably with knowledge of L&AH Insurance domain for North American L&AH product line . You will have expertise in front-end development using Java-based technologies to provide technical support and develop front-end components for our software and web applications. In this role, you will work closely with our customers, Business Analysts, QA testers, and other technical teams to troubleshoot issues, resolve technical problems, and develop high-quality, scalable front-end features using Java. Responsibilities: Provide technical support to customers and end-users for our software and web applications. Troubleshoot issues and resolve technical problems in a timely and satisfactory manner. Development of a code / module based on the specifications given. Design, Develop, enhance, debug, and implement software. Work on Configuration and script changes as required. Develop technical and user documentation as needed. Interacting with the internal stakeholders (Interface Analyst, BAs, Architect), client and team members Help in developing POC when required. Implement integration between product and other external systems. Design, Develop, enhance, debug, and implement external interfaces and batches. Collaborate with cross-functional teams to deliver high-quality software products. Participate in Agile software development methodologies, including daily stand-ups, sprint planning, and retrospectives. Document technical solutions and communicate effectively with customers. Development of stubs for internal testing Do performance test of the new interfaces. Develop technical and user documentation as needed. Qualifications and Technical Requirements: Bachelor s degree in computer science, Information Technology, or related field. 6+ years of experience in front-end development using Java-based technologies. Core JAVA, Proficiency in DB/ SQL, XML/ XSLT Spring Framework/ Spring Batch, Web Services, REST API Hibernate, Testing Tools Self-driven, highly motivated, outcome focused - Ownership of configuration designs, configuration implementation, and component test execution to demonstrate alignment to the functional & non-functional requirements. Innovative mindset to suggest how more of the changes can be implemented through configuration rather than application changes. First-time-right Quality mindset, prefers to automate over doing same tasks manually, strives for delivering the best customer experience, ambitious and growth mindset. Knowledge and working experience of agile methodology is mandatory. Experience and ability to collaborate with multiple teams. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently, remotely, and as part of a team. Preferred Qualifications: Experience with SAFe Agile Development practices and processes. SAFe Practitioner certification. Experience with the Majesco Platforms/Products. Experience in developing and supporting of Insurance services products. Insurance certification.

Job Description Job Title: LMS Administrator (Specialist, Enterprise Education, JB4) Department: Talent Development & Education Reports To: Chief Learning Officer Location: Remote (India - Mumbai preferred) About The Role We are seeking a detail-oriented, technically savvy Learning Management System (LMS) Administrator to join our Talent Development & Education team. This role is critical to the success of our internal and external training programs, with a primary focus on system administration, reporting, and collaborative program execution within Schoox and Skillable (virtual labs) platforms. You’ll be responsible for configuring, maintaining, and enhancing our LMS and lab applications while collaborating with instructional designers, IT teams, and business leaders to deliver a seamless learning experience. Key Responsibilities Schoox LMS Administration Configure and optimize Schoox to align with organizational strategy and training roadmaps. Conduct monthly user audits and resolve data anomalies with internal partners. Program, publish, and maintain courses, learning plans, and file assets. Collaborate with instructional designers, onboarding leads, and business units to launch training initiatives. Monitor platform performance and coordinate issue resolution with Schoox Support. Participate in weekly meetings with the Schoox Customer Success team to drive ongoing platform improvements. Skillable Virtual Lab Administration Maintain administrator permissions and assist in data management. Document, track, and report on all active labs in iLearn Reporting & Analytics Create monthly user, course, and lab activity reports Build launch tracking reports for newly published courses Respond to ad-hoc data requests from business and executive leadership Analyze survey and lab usage data and translate insights into actionable stories Support annual SOC audits with required training system data Stakeholder Consulting & Collaboration Serve as a consultative partner to HR, IT, and other business stakeholders Assist in planning and communicating new training programs Review and test course materials in collaboration with the instructional design team and business partners Draft course-related announcements, emails, and internal articles (e.g., intranet publications) Technical Support Monitor and respond to user inquiries via email during IST business hours and overlapping US Eastern business hours Organize incoming communication into the shared inbox file structure Tools You’ll Use Schoox LMS Skillable (virtual labs) Microsoft Office Suite (Excel, PowerPoint, Word, OneNote) Microsoft Forms & Planner Adobe Acrobat Pro Miro Snagit Visio Guidde What We’re Looking For 8+ years of experience administering an LMS (Schoox preferred or similar platforms) Strong attention to detail and organizational skills Intermediate proficiency in Excel (pivot tables, VLOOKUP, etc.) and data analysis Excellent written and verbal communication Experience in building and interpreting training reports and KPIs Customer service mindset with a collaborative approach Familiarity with eLearning tools, virtual labs, or system integration is a plus Nice to Have Experience with Skillable or hands-on technical lab environments Background in corporate learning, instructional design, or technical training Prior experience with compliance reporting or system audits Insurance industry experience Why Join Us At Majesco, we are redefining the future of insurance through digital transformation. Our Talent Development & Education team plays a vital role in enabling this journey by equipping our employees and partners with the knowledge and skills they need to succeed. As our LMS Administrator, you’ll help build the foundation for an empowered, learning-driven culture across the globe. Show more Show less

Job Description Senior Lead UX Strategy & Design: At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected. If you are passionate about the power and possibilities that cloud technologies have unleashed and are looking to deliver transformative and innovative solutions that transform the customer experience, come join us! If you have a passion for innovation, problem-solving, and creating cutting-edge products, expertise in designing B2B information architecture for digital software in agile environments, and want to work for a world-class collaborative, inclusive organization where you can make an impact, please read below because we want to hear from you! Did I mention this role is fully remote, we offer a fantastic, positive culture that appreciates your talent and skillset, and we offer awesome benefits - including unlimited PTO? All About the Role: The Sr. Lead UX Strategy & Design will actively design Majesco's digital product user experiences to drive quality improvement and the achievement of business results across all of Majesco's digital platform offerings. You’ll be responsible for creating experience architecture artifacts, UX project execution, cross-team partnership, and for achieving and measuring results across the end-to-end user experiences of all Majesco's digital applications and products. Key roles and responsibilities include: Responsible for designing the information architecture for B2B software system and application user experiences, including all experience artifacts (e.g., site maps, content inventories, scenarios/use cases, flow maps, storyboards, concepts, wireframes, prototypes) and detailed design documentation. Innovate, identify, implement, and drive the adoption of new and emerging UX experience techniques, methodologies, and technologies. Responsible for ensuring optimal usability of all designs, including user interface elements, pages, interactions, information hierarchies, layout, graphics, navigation, taxonomy. Assist in data gathering/analysis & usability research for all product efforts in partnership with the UX research team. Assess, develop, measure, track, and report key customer, business, and financial KPIs across the user experience. Identify, gather, and report on pre- and post-launch experience KPIs. Participate and contribute to grooming/backlog, working sessions, and other SAFe agile meetings and ceremonies. Collaborate with product owners, technical development, business partners, and other project teams on driving product roadmaps, refining business requirements/epics/features/user stories; with development partners on technical feasibility and implementation; and with partner UX teams on strategy, research & data analysis, visual design, design standards, and content experiences. Responsible for analyzing, assessing, and achieving accessible designs and experiences (e.g., 508, WCAG, etc.). Responsible for partnering with brand, standards, and technical development teams to drive cross-platform experience standardization. Assess, anticipate, and manage risks, issues, defects, and escalations, and ensure on-time and on-budget delivery of work with zero defects. Helps facilitate the seamless transition of creative work across UX teams. Works with minimal supervision with extensive latitude for independent judgment. May act as a mentor to junior staff. What You will Bring: A successful Sr. Lead UX Strategy & Design candidate should excel in the following areas: Strong human-computer interaction design, research, data analysis, and organizational skills. B2B, SaaS, PaaS, or similar industry-leading UX design experience for digital software. A successful track record of leading innovative and strategic experience designs based on data and research for a broad variety of strategic software initiatives. The ability to analyze customer metrics and analytic data from a variety of sources, and the ability to summarize and synthesize findings into actionable results. The ability to operationalize research findings into tactical results and inform product quality improvement from concept and ideation through creation and development. The ability to clearly communicate complicated designs visually and simply by developing and delivering a compelling factual storyline. The ability to think outside the box and strategize innovative research and experience solutions that achieve experience and business results. A passion for driving user experience quality and solving problems. The ability to solution and innovate on the fly and thrive in a fast-paced agile environment. Collaboration as a true partner across diverse teams to drive results. Strong leadership and communication skills, and experience mentoring, teaching, coaching, supervising, and directing junior staff. Experience evangelizing user experience needs and benefits and advocating on the behalf of end users. Experience designing for accessibility, and in analyzing, assessing, and achieving accessible designs and experiences (e.g., 508, WCAG, etc.). All About You: Requires a minimum of 7-10 years of design experience leading UX strategy, design, research, and data analysis. Human Factors International (HFI) Certified Usability Analyst (CUA) or Certified User Experience Analyst (CXA), and SAFe certifications are a plus, but are not required. Must have: Experience In Axure UX/Axcure, Sigma. (must). Extensive expertise designing information architecture for B2B software system and application user experiences, including all experience artifacts, such as site maps, scenarios/use cases, flow maps, storyboards, concepts, wireframes, prototypes, and other detailed design documentation. Strong human-computer interaction design skills. Experience working across the product lifecycle and collaborating with multiple partners, including UX research, UX design, content, brand, legal, and product and development teams. Extensive experience driving innovative designs based on data and KPIs, and experience measuring and reporting the effectiveness of results. Expert knowledge working in and designing for brand, digital design systems, design standardization, and design style and pattern libraries. Thorough knowledge of designing and prototyping in software such as Axure, Adobe XD, as well as working with other design-related software and MS Office (Excel, Word, PowerPoint). Requires strong knowledge of digital software experience design, UX principles, responsive and adaptive design, experience hierarchy, taxonomy, findability, templates, and working from within a standardized design system. Must have experience analyzing customer data and metrics, and with designing strategically from data and research to drive business results. Must have the capacity to work in a fast-paced environment and to deliver work quickly with zero defects. Must have a demonstrated background working in SAFe agile and other agile SDLC methodologies. Requires experience designing for accessibility, and in analyzing, assessing, and achieving accessible designs and experiences (e.g., 508, WCAG, etc.). Must be a highly effective collaborator and communicator and possess the ability to clearly communicate complicated designs visually and simply by developing and delivering a compelling factual storyline. Other Qualifications: Preferred Bachelor’s degree in User Experience, Design, Human Computer Interaction (HCI), Human Factors, Psychology, Information Systems, Computer Science, or equivalent experience. Show more Show less

Job Description Custom Policy Java developer Technical Skills – Having experienced in Java/J2EE, JSP Servlet, Web Service, REST, SOAPUI, Experienced in XML, HTML, Experienced in developing SQL, PL/SQL stored Procedures, Packages and functions. Preferably experienced in Spring, Hibernate, Micro Services, Participated in code reviews, unit test plan reviews, and other quality reviews. Identified and escalated issues that impacted testing progress. Should have ability to break down the complex requirements and plan deliveries Functional Skills Functionality development / design implementation experience – Insurance functional domain experience is a big advantage Understanding the requirements and preparing technical function specification documents. Communicating with the client for gathering the requirements. Additional Important skills Analytical Skills This is must. As most of our work is analysis based with data analysis and logical understanding of functional code Willingness to learn new tools / frameworks – Dev studio in our context Open mind to learn Majesco Products functionality Show more Show less

Job Description Our Purpose: At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected. If you are passionate about the power and possibilities that cloud technologies have unleashed and are looking to deliver transformative and innovative solutions that transform the customer experience, come join us! Job Overview: We are seeking a Lead Engineer, Customer Support preferably with knowledge of L&AH Insurance domain for North American L&AH product line . You will have expertise in front-end development using Java-based technologies to provide technical support and develop front-end components for our software and web applications. In this role, you will work closely with our customers, Business Analysts, QA testers, and other technical teams to troubleshoot issues, resolve technical problems, and develop high-quality, scalable front-end features using Java. Responsibilities: Provide technical support to customers and end-users for our software and web applications. Troubleshoot issues and resolve technical problems in a timely and satisfactory manner. Development of a code / module based on the specifications given. Design, Develop, enhance, debug, and implement software. Work on Configuration and script changes as required. Develop technical and user documentation as needed. Interacting with the internal stakeholders (Interface Analyst, BAs, Architect), client and team members Help in developing POC when required. Implement integration between product and other external systems. Design, Develop, enhance, debug, and implement external interfaces and batches. Collaborate with cross-functional teams to deliver high-quality software products. Participate in Agile software development methodologies, including daily stand-ups, sprint planning, and retrospectives. Document technical solutions and communicate effectively with customers. Development of stubs for internal testing Do performance test of the new interfaces. Develop technical and user documentation as needed. Qualifications and Technical Requirements: Bachelor’s degree in Computer Science, Information Technology, or related field. 8+ years of experience in front-end development using Java-based technologies. Core JAVA, Proficiency in DB/ SQL, XML/ XSLT Spring Framework/ Spring Batch, Web Services, REST API Hibernate, Testing Tools Self-driven, highly motivated, outcome focused - Ownership of configuration designs, configuration implementation, and component test execution to demonstrate alignment to the functional & non-functional requirements. Innovative mindset to suggest how more of the changes can be implemented through configuration rather than application changes. First-time-right Quality mindset, prefers to automate over doing same tasks manually, strives for delivering the best customer experience, ambitious and growth mindset. Knowledge and working experience of agile methodology is mandatory. Experience and ability to collaborate with multiple teams. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently, remotely, and as part of a team. Preferred Qualifications: Experience with SAFe Agile Development practices and processes. SAFe Practitioner certification. Experience with the Majesco Platforms/Products. Experience in developing and supporting of Insurance services products. Insurance certification. Show more Show less

Job Title: Application/Production Support Engineer. Experience: 6 Years to 8 Years. Location: Remote (Prem-WFH). Shift Timing: 5PM to 2AM (IST). About the Role: Application Support Analyst will be responsible for Triaging the cases in L2 Production support and take care of any Data Patches and Clarification. You should be capable of doing in-depth analysis and forward the cases to the Engineering team wherever it requires a code fix. Also be familiar with the production support process and able to front end the customer and address all their technical queries. Key Responsibilities: As part of L2 Production support Triage Team responsible for analyzing all the production support cases and concluding the triaging part with the clear action plan. Preparing the Data patches for the required cases and releasing it to customer through release process. Doing root cause analysis for all the Data Patch cases. Need to do the in-depth analysis for the reported cases and wherever is identified for code fix need to forward it to engineering team for further action with proper evidence and documentation. Making sure all the clarification type cases are getting clarified to customer with clear details and documentation wherever is applicable. Joining the customer call along with the customer facing lead and taking care of all technical queries. Having a good collaboration within and other team members. Need to follow the Production support process with 100% compliance. Desirable Skills / Attributes: Strong knowledge of Java or equivalent Object-oriented programming language with hands on experience in writing SQL queries with different type of joins Knowledge about Web Services (SOAP, REST etc.) and API related integrations Strong analytical & debugging skills Address critical incidents within SLA & suggest workarounds Experience in Production Support and its process Experience in Insurance or Banking Domain will be a plus Experience in P&C Insurance domain will be an added advantage. Should have inclination to learn in depth of Product offerings of Majesco and be ready to be Handson on the applications. Why Join Us: At Majesco, we believe in connecting people and businesses to insurance in ways that are Innovative, Hyper-Relevant, Compelling, and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected. If you are passionate about the power and possibilities that cloud technologies have unleashed and are looking to deliver transformative and innovative solutions that transform the customer experience, come join us! Kindly share your updated resume with below mention details on:- abhishek.hood@majesco.com Total Experience:- Relevant Experience:- Current CTC:- Expected CTC:- Notice Period:- Current Locatio n:- Show more Show less

Majesco Software and Solutions India Pvt Ltd is looking for Lead Engineer to join our dynamic team and embark on a rewarding career journey Developing new products or improving existing ones through research and development Working with other departments within the company such as marketing or human resources to ensure that all departments are working towards the same goals Managing projects from start to finish by setting deadlines and ensuring that teams are meeting those deadlines Maintaining relationships with clients to ensure that they are satisfied with the progress of the project Conducting market research to identify opportunities for new products or services that will meet customer needs Identifying problems in existing products or processes and proposing solutions

Job Description Majesco is seeking an Architect with minimum 10+ years of experience Required: ReactJS, Typescript, NodeJs, NodeJs Based microservices, Any NoSQL/SQL DB, CSS, Core Java, Java Based microservices, Jest, Junit, Mockito Optional / Desirable: Angular JS, ReactNative, Docker and Kubernetes, Git All About the Role and Responsibilities: Develop Quality software by practicing software engineering principles and best practices. Embrace First Time Right, Reusability, Maintainability and Secure Coding in everyday work. Create holistic designs for development using a Test-Driven Development approach to ensure reusability & extensibility of capabilities in the future versions. Develop & implement architectural and design principles to improve performance, capacity, and scalability of product. Take ownership while working in a SAFe Agile model with other developers, BA’s, Architects to ensure that the end business & NFR goals are met. Independently drive the conversations with all internal and external stakeholders to ensure the software delivered meets the business objectives and with the highest quality. Takes part in code reviews (self and team) and suggest/fix any defects/design issues identified. Ensure on-time delivery of product features as per the Product Roadmap. Support issue analysis/triaging and provide fixes during test phases, as well as production issue resolution to ensure key Product SLAs are met. Show more Show less

Job Description Java Platform Developer All About the Role : Develop Quality software by practicing software engineering principles and best practices. Embrace First Time Right, Automation, Reusability, Maintainability and Secure Coding in everyday work. Design elegant solutions to meet the business process & requirements for the Product. Create holistic designs for development using a Test-Driven Development approach to ensure reusability & extensibility of capabilities in the future versions. Work with various stakeholders and identify the scope of the project, estimate-create a timeline, and come up with the approach and design for the features/epics. Develop & implement architectural and design principles to improve performance, capacity, and scalability of product. Take ownership while working in a SAFe Agile model with other developers, BA’s, Architects to ensure that the end business & performance goals are met. Independently drive the conversations with all internal and external stakeholders to ensure the software delivered meets the business objectives and with the highest quality. Takes part in code reviews (self and team) and suggest/fix any defects/design issues identified. Ensure On-Time delivery of product features as per the Product Roadmap. Support issue analysis/triaging and provide fixes during test phases, as well as production issue resolution to ensure key Product SLAs are met. Ensure thorough unit testing & participate in the transition of the application components to the testers. Present and highlight features in product demos to wider audience / customer. Document the architectural blueprint and end to end design through architecture, technical, user, troubleshooting, how to, etc. documents/guides. What You’ll Bring: Self-driven, highly motivated, outcome focused - Ownership of technical designs, code development, and component test execution to demonstrate alignment to the functional & non-functional requirements. First-time-right Quality mindset, prefers to automate over doing same tasks manually, strives for delivering the best customer experience, ambitious and growth mindset. Employ exceptional problem-solving skills, with the ability to see and solve issues before they snowball into problems. Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace. Willing to work across time zones and with remote teams. All About You: Minimum 5-8 years of experience in Java technology stack, Spring, Spring Batch, Hibernate / JPA, JMS, DB/SQL, Unix - shell scripts, basic commands, web services software architecture and design (REST/SOAP), including security-based implementations. Minimum 3 years of experience on frontend framework - HTML5 and CSS3 and Web Standards and JavaScript Strong knowledge of Relational Databases, Oracle SQL, PL/SQL Experience in the RESTful Webservices & API framework, OAS3 APIs Hands on experience in Object Oriented Analysis and design using Common Design Patterns Minimum 3 years of experience in design patterns and framework/tool development Minimum 3 years of experience of managing non-functional requirements (NFR) - performance, security, and availability. Exposure to cloud applications including DevOps/DevSecOps, Scaling, Deployment and Automation; Cloud Exposure - MS Azure/AWS, OpenShift, Docker, Kubernetes, Jenkins, GitHub, Jira Experience in other tools and technologies like MQ, Oracle fusion middleware (WebLogic), WebSphere, Wildly Experience in Veracode or similar vulnerability analysis tool(s) Other Qualifications: Bachelor’s degree in computer science or engineering; Master’s degree a plus Experience with SAFe Agile Development practices and processes. Safe Practitioner certification preferred. Preferred Experience in developing packaged software (Products) preferably in the banking or financial services areas. Show more Show less

Senior Principal Solution Architect At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected. If you are passionate about the power and possibilities that cloud technologies have unleashed and are looking to deliver transformative and innovative solutions that transform the customer experience, come join us! Majesco is seeking a Sr. Principal Solution Architect for Life and Health product line. Majesco has been identified in the Visionary Quadrant as per Gartner s report for L&A Product vendors in North America. All About the Role: Own the design and solution integrity for L&A Policy from a business, integration, performance, security, and scalability standpoint. Work closely with business analysts, product owners and test leads to understand the business requirements and solution objectives. Authors/works with the Principal Solution architects on the technical solution architecture, design documents that outline the data model changes, process changes including whether they are to be done in rules or core logic, UI changes, interface/API design and other technical components. Institute thorough design documentation along with clear trace of why certain design decisions are made. Ensure an end-to-end solution approach - functional as well as non-functional, development as well as operating in production, robust for today s need as well as flexible for future needs and impact on implementing the solution for various clients - for determining best design patterns. Demonstrate API first thinking in building modular solution designs. Ensure that the design approach takes into consideration the performance and security aspects, reusability, and upgradability/backward compatibility. Create extensible designs so that customers and partners can extend from the product capabilities and make changes to align with their requirements without impacting the core processing. Create templates & guidelines to ensure that the various design considerations are followed across the team for consistency. Reviewing the design approaches by other solution architects are in line with the overall approach. Work In alignment with SAFe Agile processes to ingest the scope of the project, complete the design specifications and accurately estimate the development timeframe at a user story level. Provide technical oversight as a design authority for multiple products, review and approve proposed architecture related changes from the Engineering team. Lead the implementation of the technical solution, including hands on coding where applicable and ensure the code delivered aligns with the design specifications. Conduct code reviews and provide feedback be a mentor to others Work with QC in ensuring the design patterns implemented are covered adequately through test cases. What You will Bring: Leadership & Ownership of the overall solution approach for Majesco Policy for L&A Strong design thinking and a pattern-based problem-solving approach Innate trait to analyze and learn the impact of design and incorporate learnings in future designs. Strong decision-making skills when faced with ambiguity or other challenges to ensure that the design integrity is not compromised while other key business metrics are though through. Outstanding communication skills and the ability to connect, resonate, and establish credibility with an array of technical and non-technical stakeholders. Passion for reusability, extensibility, and scalability Innovative/creative thinking to solve various business problems including suggesting to the business owners on changes where applicable. Outstanding analytical and problem-solving skills Understanding existing solution constraints and customer history and drafting plans to work through them. Strong business acumen with the ability to translate and predict the question behind the question. Global accessibility as well as the ability to seamlessly work with remote teams. Excitement and passion for leading a team and building new talent that can continue to put design first. Ability to tackle technical queries and problems with zeal and enthusiasm, helping teams to successfully steer towards quality-based solutions. All About You: Minimum 15+ years of industry experience, including 5+ years in development & solution architecture for Packaged software (Products) and at least 5+ years in the life/group/P&C Insurance domain. 5+ years of experience in leader the solution design and development (at least at a module level - UW, Claims or similar) Experience of working in Agile (SAFe) projects and well conversant with Agile processes, metrics, and implementation. Should have working experience in solution architecture, requirement analysis, design, development, testing, production support, environment support and implementation of Enterprise applications. Prior solution architecture experience with another insurance package solution will be a strong advantage. Is hands-on to implement the design in code and is experienced to do code reviews manually. Convert any repetitive manual code reviews into automated code reviews technical expertise and hands-on development experience in multiple high-level languages such as Java, C#.net, JavaScript, hibernate> including a strong desire to learn and grow with multiple technologies Knowledge of integration architecture & protocols - SOA, REST, SOAP, Message Queues as well as interface patterns and typical system integration techniques with and without ESBs Understanding of the end-to-end technical flow from UI stack to the DB including exposure to databases like SQL Server, Postgres, Oracle Strong understanding of the non-functional aspects like performance, scalability, and vulnerability/security Knowledge and working experience of design principles such as SOLID & architecture frameworks such as TOGAF Planning, coordinating, and overseeing activities related to integration of software programs and applications into the organizations information systems. Other Qualifications: Bachelor s Degree (or global equivalent) in Computer Science or related field; master s degree preferred Good understanding of Group insurance or individual life insurance with expertise in at least one of the business processes i.e. new business, UW, servicing, Billing or Claims Experience with SAFe Agile development practices and processes, SAFe Agilist certification preferred.

Job Description All About the Role: Design and Develop Quality software by practicing software engineering principles and best practices. Embrace First Time Right, Automation, Reusability, Maintainability and Secure Coding in everyday work. Design elegant solutions to meet the business process & requirements for the Product. Create holistic designs for development using a Test-Driven Development approach to ensure reusability & extensibility of capabilities in the future versions. Work with various stakeholders and identify the scope of the project, estimate-create a timeline, and come up with the approach and design for the features/epics. Develop & implement architectural and design principles to improve performance, capacity, and scalability of product. Take ownership while working in a SAFe Agile model with other developers, BA’s, Architects to ensure that the end business & performance goals are met. Independently drive the conversations with all internal and external stakeholders to ensure the software delivered meets the business objectives and with the highest quality. Takes part in code reviews (self and team) and suggest/fix any defects/design issues identified. Ensure On-Time delivery of product features as per the Product Roadmap. Support issue analysis/triaging and provide fixes during test phases, as well as production issue resolution to ensure key Product SLAs are met. Ensure thorough unit testing & participate in the transition of the application components to the testers. Present and highlight features in product demos to wider audience / customer. Document the architectural blueprint and end to end design through architecture, technical, user, troubleshooting, how to, etc. documents/guides. Lead team of 3-6 developers What You’ll Bring: Self-driven, highly motivated, outcome focused - Ownership of technical designs, code development, and component test execution to demonstrate alignment to the functional & non-functional requirements. First-time-right Quality mindset, prefers to automate over doing same tasks manually, strives for delivering the best customer experience, ambitious and growth mindset. Employ exceptional problem-solving skills, with the ability to see and solve issues before they snowball into problems. Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace. Willing to work across time zones and with remote teams. All About You: Minimum 10 years of experience in Java /. Net / Oracle / SQL and web services software architecture and design (REST/SOAP). Minimum 3 years of experience in design patterns and framework/tool development. Minimum 2 years of experience of managing non-functional requirements (NFR) - performance, security, and availability. Exposure to cloud applications including DevOps/DevSecOps, Scaling, Deployment and Automation; Cloud Exposure - MS Azure/AWS, Docker, Kubernetes, Jenkins, Jira. Experience in Veracode or similar vulnerability analysis tool(s) Experience with Opensource code Minimum 3 years of Experience in P&C Claims Other Qualifications: Bachelor’s Degree in Computer Science or Engineering; Master’s degree a plus Experience with SAFe Agile Development practices and processes. SAFe Practitioner certification preferred. Experience with the Majesco Platforms/Products is a plus Preferred Experience in developing packaged software (Products) preferably in the banking or financial services areas.

Job Description Oracle developer with basic JAVA Knowledge is responsible for Triaging the cases in L2 Production support and take care of any Data Patches and Clarification and capable of doing the in-depth analysis and forward the cases to the Engineering team wherever it requires a code fix. Also be familiar with production support process and able to front end the customer and address all their technical queries. Working in P&C Insurance domain will be an added advantage. Responsibilities - As part of L2 Production support Triage Team responsible for analyzing all the production support cases and concluding the triaging part with the clear action plan. - Preparing the Data patches for the required cases and releasing it to customer through release process. - Doing root cause analysis for all the Data Patch cases. - Need to do the in-depth analysis for the reported cases and wherever is identified for code fix need to forward it to engineering team for further action with proper evidence and documentation. - Making sure all the clarification type cases are getting clarified to customer with clear details and documentation wherever is applicable. - Joining the customer call along with the customer facing lead and taking care of all technical queries. - Having a good collaboration within and other team members. - Need to follow the Production support process with 100% compliance. Requirements and skills - Strong knowledge of Java or equivalent Object-oriented programming language. - Basic knowledge of Oracle PL/SQL with hands on experience in writing SQL queries with different type of joins. - Knowledge about Web Services (SOAP, REST etc.) and API related integrations. - Strong analytical & debugging skills. - Address critical incidents within SLA & suggest workarounds. - Experience in Production Support and its process. - Experience in Insurance or Banking Domain.

Job Description Our Purpose: At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected. If you are passionate about the power and possibilities that cloud technologies have unleashed and are looking to deliver transformative and innovative solutions that transform the customer experience, come join us! Majesco is seeking a Full Stack Java Platform Developer for North American Life & Annuity product line. Majesco has been identified in the ‘Visionary’ Quadrant as per Gartner’s report for L&A Product vendors in North America. All About the Role: Develop Quality software by practicing software engineering principles and best practices. Embrace First Time Right, Automation, Reusability, Maintainability and Secure Coding in everyday work. Design elegant solutions to meet the business process & requirements for the Product. Create holistic designs for development using a Test-Driven Development approach to ensure reusability & extensibility of capabilities in the future versions. Work with various stakeholders and identify the scope of the project, estimate-create a timeline, and come up with the approach and design for the features/epics. Develop & implement architectural and design principles to improve performance, capacity, and scalability of product. Take ownership while working in a SAFe Agile model with other developers, BA’s, Architects to ensure that the end business & performance goals are met. Independently drive the conversations with all internal and external stakeholders to ensure the software delivered meets the business objectives and with the highest quality. Takes part in code reviews (self and team) and suggest/fix any defects/design issues identified. Ensure On-Time delivery of product features as per the Product Roadmap. Support issue analysis/triaging and provide fixes during test phases, as well as production issue resolution to ensure key Product SLAs are met. Ensure thorough unit testing & participate in the transition of the application components to the testers. Present and highlight features in product demos to wider audience / customer. Document the architectural blueprint and end to end design through architecture, technical, user, troubleshooting, how to, etc. documents/guides. What You’ll Bring: Self-driven, highly motivated, outcome focused - Ownership of technical designs, code development, and component test execution to demonstrate alignment to the functional & non-functional requirements. First-time-right Quality mindset, prefers to automate over doing same tasks manually, strives for delivering the best customer experience, ambitious and growth mindset. Employ exceptional problem-solving skills, with the ability to see and solve issues before they snowball into problems. Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace. Willing to work across time zones and with remote teams. All About You: Minimum 6 years of experience in Java technology stack, Spring, Spring Batch, Hibernate / JPA, JMS, DB/SQL, Unix - shell scripts, basic commands, web services software architecture and design (REST/SOAP), including security-based implementations Minimum 5 years of experience on frontend framework - HTML5, React JS, Node JS, JavaScript, Angular Minimum 5 years of experience in design patterns and framework/tool development Minimum 3 years of experience of managing non-functional requirements (NFR) - performance, security, and availability. Exposure to cloud applications including DevOps/DevSecOps, Scaling, Deployment and Automation; Cloud Exposure - MS Azure/AWS, OpenShift, Docker, Kubernetes, Jenkins, GitHub, Jira Experience in other tools and technologies like Hazelcast, Apache Kafka, Apache Spark, Cassandra Experience in Veracode or similar vulnerability analysis tool(s) Experience with Opensource code Other Qualifications: Bachelor’s Degree in Computer Science or Engineering; Master’s degree a plus Experience with SAFe Agile Development practices and processes. SAFe Practitioner certification preferred. Experience with the Majesco Platforms/Products is a plus Preferred Experience in developing packaged software (Products) preferably in the banking or financial services areas.

Job Description Job Description: Lead Engineer, Support At Majesco, our vision is to create innovative, hyper-relevant, compelling, and personal ways of connecting people and Businesses to Insurance. We believe in bringing together the brightest minds to build the future of Insurance—a world where Insurance makes life and business more accessible, connected, and better protected. As a Lead Engineer and support, you will play a crucial role in realising this vision. If you share our vision and are ready to contribute to this exciting journey, we invite you to join us. The Triage Support role focuses on the timely identification, diagnosis, and resolution of production issues to ensure smooth and uninterrupted operations of critical systems and services. This role involves being a first responder, triaging incidents, assigning them to the right teams, and ensuring the quickest possible resolution while maintaining high service standards. If you are passionate about the power and possibilities cloud technologies have unleashed and want to deliver transformative and innovative solutions that have the potential to revolutionize the customer experience, join us! Majesco is actively seeking an Oracle PL SQL Analyst to join our team. This role is crucial for maintaining our Majesco Insurance Products, specifically the Policy products. As an analyst, you will be responsible for maintaining the data module of these applications, which are in the Oracle code base, ensuring their smooth operation and performance. Job Description The analyst will be responsible for maintaining Majesco Insurance Products. This requirement is specifically for Policy products. The analyst will be responsible for maintaining the data module of these applications, which are in the Oracle code base. Incident Triage and Resolution: Monitor production systems for alerts and incidents. Prioritize and triage incoming incidents based on severity and impact. Escalate critical incidents to the appropriate teams or subject matter experts. Monitor, investigate, and troubleshoot production issues in Java J2EE applications. Issue Tracking and Reporting: To support and maintain the existing Oracle code base and debug the application. To Good knowledge of database packages and procedures Database scripting and data verifications UTP and UT Maintain accurate incident logs in ticketing systems (e.g., JIRA, ServiceNow). Ensure timely updates and communication regarding issue status to stakeholders. Track and report on incident resolution progress and follow-up actions. Collaboration with Cross-Functional Teams: Work closely with Development, Operations, and QA teams to resolve production issues. Coordinate and facilitate incident resolution meetings or "war rooms" when necessary. Act as a liaison between technical and non-technical teams to streamline problem resolution. Root Cause Analysis: Participate in post-incident reviews to identify root causes and long-term solutions. Analyze logs and diagnostic data to quickly identify the root cause of issues. Perform Code Review, Performance Tuning QC support Functional expertise in modules Process Improvement: Suggest and implement improvements to existing triage and support processes. Assist in automating repetitive tasks and enhancing monitoring capabilities. Provide feedback to improve system monitoring, documentation, and processes. Documentation: Create and maintain troubleshooting guides and SOPs for handling recurring issues. Document incident resolution processes for future reference. Skills / Attributes Required: Essential Technical Knowledge: Strong understanding of production environments and IT infrastructure (e.g., databases, servers). Proficiency in monitoring tools (e.g., Instana) and ticketing systems. Experience with Linux/Unix commands and scripting for troubleshooting. Experience with complex data modelling/entity relation modelling and design techniques, database normalisation theory, data dictionary, and schema design techniques. Expertise in SQL: sub-queries, joins, oracle inbuilt functions Expertise in PL/SQL: collections, VARRAY, exception handling, cursors, package/ procedure/ function Knowledge of Version Control tools, e.g., SVN Debug J2EE applications using tools like JProfiler, JConsole, or VisualVM. Strong knowledge of Java/J2EE, JSP Servlet, Web Service, REST, SOAPUI Performance Monitoring & Optimization: Identify memory leaks, thread deadlocks, and performance bottlenecks. Optimize database queries and enhance system efficiency. Problem-Solving Skills: Ability to quickly diagnose complex technical issues under pressure. Solid analytical and troubleshooting skills. Review Java J2EE code, APIs, and system dependencies to understand and resolve issues. Communication: Excellent verbal and written communication skills for interacting with technical teams and business stakeholders. Experience in explaining technical issues. Collaboration & Coordination: Strong interpersonal skills to work effectively with multiple teams and across departments. Experience with managing and escalating critical incidents effectively Functional Skills: Property & Casualty Insurance background (preferred) with Policy domain expertise. Qualifications: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). Prior experience in production support, incident management, or triage roles. Certifications in ITIL, DevOps, or relevant areas are a plus. Shift Timing: 5 PM - 2 AM IST This role is critical in maintaining the stability of production systems, ensuring quick incident recovery, and preventing future disruptions through continuous improvement.