Job Summary We are seeking a friendly and detail-oriented Cashier to manage customer transactions and enhance the shopping experience at our Ghatkopar store. The ideal candidate will have excellent customer service skills, handle cash and digital payments accurately, and contribute to the store’s operations, ensuring customers leave with a positive impression of our bespoke sarees, lehengas, and other Indian wear. Key Responsibilities • Transaction Management : Process customer purchases using a point-of-sale (POS) system, accepting payments via cash, credit/debit cards, UPI (e.g., GPay, PhonePe), or vouchers. Issue receipts and provide accurate change. • Customer Service : Greet customers warmly, answer queries about products (e.g., saree fabrics, customization options), and offer recommendations to enhance their shopping experience. Handle returns, exchanges, or refunds per store policies. • Cash Handling : Count money in cash drawers at the start and end of shifts to ensure accuracy. Report discrepancies and maintain adequate change. • Upselling & Promotions : Promote new collections (e.g., festive lehengas, bridal sarees) and inform customers about discounts, loyalty programs, or special offers. • Team Collaboration : Work closely with sales staff and report to the Store Manager to ensure smooth operations. Provide feedback on customer preferences to improve product displays or promotions. • Compliance : Adhere to store policies, including pricing accuracy, refund procedures, and safety protocols. Maintain confidentiality of financial transactions. Qualifications & Skills • Education : Minimum high school diploma or equivalent (12th pass). • Experience : 1 –2 years of experience as a cashier or in retail/customer service. Experience in fashion retail (e.g., ethnic wear) is a plus but not mandatory. • Skills : ◦ Basic math and cash-handling skills for accurate transactions. ◦ Strong communication and interpersonal skills to engage with customers, especially women aged 25–55, interested in premium Indian wear. ◦ Familiarity with POS systems, UPI apps, and card machines. ◦ Attention to detail to avoid pricing or transaction errors. ◦ Ability to work in a fast-paced environment and handle peak hours (e.g., festive seasons like Diwali). ◦ Fluency in English and Hindi; knowledge of Marathi or Gujarati is an advantage for local customer interactions. • Attributes : Friendly, reliable, honest, and customer-focused. Ability to remain calm under pressure, such as during high-traffic periods or customer complaints. • Physical Requirements : Ability to stand for extended periods, bend, and lift up to 10–15 kg (e.g., for moving gift boxes or saree packages). Work Hours • Schedule : 6 days/week, (Mon–Sat: 10:30 AM–9:00 PM). • Availability : Willingness to work weekends and peak periods (e.g., wedding season, Diwali). Benefits Competitive salary based on experience (estimated ₹15,000–₹25,000/month, typical for retail cashiers in Mumbai). Employee discounts on Maitri Mehta Label’s premium Indian wear. Training on POS systems and customer service. Opportunity for growth to sales associate or supervisory roles. Supportive team environment in a boutique setting. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid time off Work Location: In person