Company Description Madras Sarees Role Description This is a full-time on-site role for a Customer Service Executive, located in Chengalpattu. The Customer Service Executive will be responsible for managing customer interactions and issues. Day-to-day tasks include addressing customer queries, providing support, ensuring customer satisfaction, and handling service management tasks. Qualifications Interpersonal Skills and Customer Satisfaction Customer Support and Customer Service abilities Experience in Customer Service Management Excellent communication skills Ability to work independently and in a team Knowledge of the textile and apparel industry is a plus High school diploma or equivalent; Bachelor's degree is preferred Show more Show less
Role Overview: As a Customer Service Executive at Madras Sarees located in Chengalpattu, you will be responsible for managing customer interactions and issues. Your day-to-day tasks will include addressing customer queries, providing support, ensuring customer satisfaction, and handling service management tasks. Key Responsibilities: - Addressing customer queries and issues - Providing customer support - Ensuring customer satisfaction - Handling service management tasks Qualifications Required: - Interpersonal Skills and Customer Satisfaction - Customer Support and Customer Service abilities - Experience in Customer Service Management - Excellent communication skills - Ability to work independently and in a team - Knowledge of the textile and apparel industry is a plus - High school diploma or equivalent; Bachelor's degree is preferred,