Responsibilities Manage all accounting transactions in Tally software and advanced excel Prepare budget forecasts Publish financial statements in time Handle monthly, quarterly and annual closings Reconcile accounts payable and receivable Ensure timely bank payments Compute taxes and prepare tax returns Manage balance sheets and profit/loss statements Report on the company’s financial health and liquidity Audit financial transactions and documents Reinforce financial data confidentiality and conduct database backups when necessary Comply with financial policies and regulations Must have atleast 5 years Experience
Should have good knowledge of Excel and experience in telesales
Should have good and experience knowledge in purchasing department.
Key Roles and Responsibilities 1. Customer Interaction 2. Issue Resolution 3. Customer Relationship Management 4. Documentation and Reporting 5. Team Collaboration 6. Quality and Performance 🧠 Skills and Competencies Excellent communication and interpersonal skills Problem-solving and conflict-resolution abilities Patience, empathy, and active listening Good computer literacy (MS Office, CRM tools) Ability to multitask and work under pressure Strong attention to detail Inbound Support: Handling incoming calls and inquiries. Outbound Support: Making follow-up or promotional calls. Technical Support: Assisting customers with technical issues or troubleshooting. Email/Chat Support: Managing written communication with customers. Handle customer inquiries related to orders, products, payments, and deliveries via phone, email, and chat. Provide accurate and prompt responses to ensure a seamless online shopping experience. Maintain a polite, empathetic, and professional tone in all customer interactions. Key SkillsProficiency with e-commerce platforms (e.g., Shopify, Magento, Amazon Seller Central, Flipkart Seller Hub, etc.) Strong communication and problem-solving skills Knowledge of order lifecycle, returns, and refund processes Experience with CRM tools and MS Office Ability to multitask in a fast-paced online retail environment
Should have Experience in Field sales and bike should be must