Position : Operation manager Report to Director role purpose : To oversee all back-office and field operation (accounts, documents, collection, quality checks, transport co ordination) and ensure smooth daily functioning so the Directors can focus on trading and business growth. Key Responsibilities : Supervise Accounts team (Senior & Junior accountant). Supervise Documentation team (Contracts, bills, weighbridge slips, uploading in software, sending to buyers). Supervise Field staff across states (Gujarat, Rajasthan, UP, MP). Daily review of : Payment due and brokerage follow-up Loading status (Mill wise -State wise). Quality rejection cases and resolution status. Coordinate with surveyors, transporters, and millers when escalations happen. Ensure timely reporting (daily and weekly reports) to Directors. Monitor staff attendance, discipline, and productivity. Identify process gaps and improve efficiency.
Location : Ahmedabad (Head Office) Industry : Rice Brokerage & Export Support Key Responsibilities : Handle recruitment for field staff, office staff & managers Maintain attendance, leave records, and employee database Assist in payroll processing and salary disbursement Prepare offer letters, contracts, and HR documentation Coordinate travel & stay arrangements for staff Support management with day to day administrative tasks Key Knowledge : Good communication & coordination skills Proficiency in MS Office/Excel Organized and proactive personality
ABOUT THE ROLE : We are looking for motivated and responsible Payment Collection Executive to manage timely collection of payments from clients, maintain strong consumer relationships and support accounts/finance team. The role requires excellent communication, follow up and negotiation skills. Key Responsibilities : Follow up with clients for due and overdue payments through calls, WhatsApp and emails. Maintain payment collection records and update the system regularly. Coordinate with the accounts team to reconcile outstanding balances. Build and maintain strong professional relationships with clients. Share regular collection reports with management. Handle client queries related to payments and resolve issues in coordination with relevant departments. Ensure timely collection within agreed credit periods.