M S Automobiles - TATA commercial service centre

Role & responsibilities To manage the TATA Authorised Workshop for commercial Vehicle.Person should be familiar with TATA CRM/system that is followed in the workshop.Candidate should have technical knowledge about the commercial vehicles & expirence in taking all routine decisions related to warranty,AMC & service. -B.tech/Diploma in Automobile/Mechanical with good communication skills -Expirence working with TATA motors workshop -Knowledge about Tata System to starting from opening job card,Billing,warranty claims,AMC claims etc. -Interacting with customer's to resolve the issues -Manage team of technician's+ Service advisor,CRO etc in the Workshop -Overall responsibility to manage the workshop with timely audits and implement TATA process -Communicate/coordinate with TATA team to implement new process -Timely reports to management for workshop performance Preferred candidate profile To manage the TATA Authorised Workshop for commercial Vehicle.Person should be familiar with TATA CRM/system that is followed in the workshop.Candidate should have technical knowledge about the commercial vehicles & expirence in taking all routine decisions related to warranty,AMC & service. -B.tech/Diploma in Automobile/Mechanical with good communication skills -Expirence working with TATA motors workshop -Knowledge about Tata System to starting from opening job card,Billing,warranty claims,AMC claims etc. -Interacting with customer's to resolve the issues -Manage team of technician's+ Service advisor,CRO etc in the Workshop -Overall responsibility to manage the workshop with timely audits and implement TATA process -Communicate/coordinate with TATA team to implement new process -Timely reports to management for workshop performance