Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams
Monitor and track On Time Delivery per assigned customer Communicate effectively with customer by phone, e-mail, and providing customer service Enter customer orders and data accurately and timely Maintain customer database Document customer feedback and complaints. Refer unresolved customer issues to designated CSM for further follow up Manage assigned trailer pools per assigned customer Maintain filing system for customer orders