The Opportunity… At Moët Hennessy, We Don't Just Create Exceptional Experiences – We Live Them. For generations, our 27 Maisons, including Dom Pérignon, Veuve Clicquot, and Hennessy, have defined luxury. Now, it's your turn. Imagine a career fueled by passion and creativity, where you redefine what's possible. We seek individuals who thrive in collaborative environments, sharing our love for craftsmanship, elegance, and integrity. We celebrate diversity and the pursuit of excellence. We're thrilled to announce the opening for Assistant Brand Manager position at Moet Hennessy, Mumbai. Job Responsibilities How you will contribute… Brand Strategy and Planning Preparation of all aspects of the relevant brand plans, in association with the Marketing Manager Coming up with innovative ideas for brand-led experiential events, communication campaign ideas (activations and promotions, etc.) and PR-led initiatives to deliver highly unique brand experiences Proposing associations basis brand needs, positioning and budgets Brand Plan Implementation Drive promotions and deliver timely marketing support for brands, working with the Marketing Manager. Achieve brand image, ATL & BTL objectives and maximize consumer value perception and bring to life key communication strategies through locally driven assets. Measure using key performance tools Build a relevant PR and digital (social) plan in line with strategic objectives and target audience in partnership with key agencies Conceptualize and execute scalable promotion ideas per brand in on-trade and off-trade in domestic channels (hotels, restaurants, MOTs, retail) Visibility & Merchandising Off and On-Trade: Tapping key opportunities in trade, developing new markets. Regular market visits Airport Duty Free Activations: Craft exciting experiential promotions at point of sale, best in class visibility. In association with Trade Marketing , review customer activation effectiveness in all channels with a pre decided ROI matrix. Assess effectiveness to KPI’s and develop post cycle recommendations for future activity Lead and oversee Promo Pack and POSM management, ensuring maison order deadlines and shipment dates are met, while monitoring budget impact. Financial Understand P&L and be able to work cohesively with sales team to build these to ensure +CTP in accordance with brand guidelines Deliver/exceed brand financial objectives (revenues and contribution) and channel objectives Management & ownership of A&P expenditure, ensuring that committed expense remains within agreed and approved parameters. Provide Marketing Head with recommendations to optimize A&P, accelerate portfolio performance and mitigate financial risks Review sales forecasting and interact with the supply chain team to assist where remedial actions may be required to resolve supply issues Lead the management and monitoring of POS, promo packs, limited edition & clearance lines ensuring correct classification of stock and trade activation plan to exhaust stock on hand Negotiation with vendors on quotations basis acceptable rates, quality standards and timelines. Business Assessment Regular analysis and review of brand performance (including trade time), ensuring clear understanding opportunities, threats & competitor strategies Prepare Business Review reports for visiting regional/global senior management and Maison representatives. Manage external contracts with key trade: listings, point of sale visibility and merchandising, volume tracking basis activations committed in the contracts Track competition: width of distribution benchmarked against other brands; pricing across on-trade and end consumer price, PR and activation of own and competition brands in key markets Communication Communicate with and motivate the sales team effectively in order to ensure the smooth and effective implementation of brand plan requirements Collaborate with internal teams and coordinate with external agencies (Activation/Event, Digital, PR, POSM) to brief and manage promotional materials. New Product Development Lead project as needed and help write business and marketing plan in collaboration with necessary stakeholder – this could be anything from a Value Added Pack Profile We are looking for unique and amazing talent. Join us if you have… 3-5 years of strong relevant experience in Brand Marketing Knowledge and experience on new business, loyalty and digital products is preferred Understanding of RTM of products Good exposure to the digital ecosystem and consumer touch points to drive digital engagement. Passion for all things digital. Well versed in digital (mainly social) & e-commerce channel Strong proficiency with the Microsoft Office suite with strong working knowledge of PowerPoint and Excel. Understanding of Wines space is preferred Personal & Interpersonal Skills: Strong communication and interpersonal skills Creative thinker with a great solution orientation Curious with an appetite to learn Team player, reliable and dependable Data driven mindset, numerical and high attention to details Being an agile and strategic team player who could work well independently in an autonomous, multicultural and evolving business environment Proactive approach in getting things done Self-starter – someone who can manage the task from start to finish with minimal intervention Cross-culturally sensitive Digital & social media savvy Cross-culturally sensitive Appreciation or understanding of Luxury Additional Information When you join Moët Hennessy… You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. You enter a world of possibility where career development opportunities across our 5 global regions and within the entire LVMH Group are unmatched. You join a passionate workforce within our internationally diverse and inclusive teams, exploring the rich heritage of our Maisons and shaping the next chapter of our story You discover our essential relationship with our terroirs and the soils that define our products. Through our Living Soils Living Together program, we are committed to regenerating soils, reducing climate impact, and empowering communities for a sustainable future. You will share in our passion for hosting, the art of living, and creating products that celebrate life’s most memorable milestones, always experienced through responsible tasting. Ready for a world of possibilities? Discover Moët Hennessy today!
CLIENT ADVISOR AND SALES SUPPORT BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER. Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence. Job Responsibilities In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari India is looking for his future: Your Mission Is To Provide An Inspirational, Luxurious Shopping Experience, Maximizing Every Sales Opportunity. Support Peers And Colleagues In Efficient Running Of The Boutique. Demonstrate Excellent Product Knowledge And Drive To Achieve Store Targets Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service. Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand. Establish and develop relationship with existing clients and engage new customers to the brand. Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience. Contribute to the store and service KPIs achievement. Register clients’ data in the dedicated system for future contact, personalized CRM actions and client development purposes. Perform all CRM one to one activities. Apply all sales related procedures and guidelines. Ensure that all front area of the shop are clean and products are displayed as per VM guidelines. Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored. Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics. Profile The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3 to 4 years sales experience within a luxury environment. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential. To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Knowledge of Bulgari products, Selling skills and Store procedures is an advantage.
As a Client Advisor in one of our stores, your role is to convey the Brand's values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalized experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening skills. Job Responsibilities Duties & Responsibilities Drive and achieve individual and team objectives and be accountable for sales results Welcome every client and provide the best client experience through the delivery of premium customer service, product knowledge and expertise Strive to discover our clients and their every need, to guide them across the Brand Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services Proactively reach out to your clients in order to achieve individual and team goals Perform as a team player and participate in all activities contributing to the overall objectives of the store Learn and master brand and product knowledge Profile Key Requirements Excellent communication skills with pleasant disposition Retail or Service Industry experience of minimum 5 years Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion Adaptable and a fast learner with client centric mentality Possess a professional attitude with a mindset of curiosity and empathy Experience in luxury retail is a plus Additional Information This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor’- someone who is seeking to grow their career in a luxury retail environment, has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele. As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you an in-depth insight into the luxury retail industry. In addition to this you will receive unparalleled career development opportunities, both within Louis Vuitton and the LVMH Group.
Job Responsibilities As a Client Advisor in one of our stores, your role is to convey the Brand's values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalized experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening skills. Duties & Responsibilities Drive and achieve individual and team objectives and be accountable for sales results Welcome every client and provide the best client experience through the delivery of premium customer service, product knowledge and expertise Strive to discover our clients and their every need, to guide them across the Brand Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services Proactively reach out to your clients in order to achieve individual and team goals Perform as a team player and participate in all activities contributing to the overall objectives of the store Learn and master brand and product knowledge Profile Key Requirements Excellent communication skills with pleasant disposition Retail or Service Industry experience of minimum 5 years Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion Adaptable and a fast learner with client centric mentality Possess a professional attitude with a mindset of curiosity and empathy Experience in luxury retail is a plus Additional Information This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor’- someone who is seeking to grow their career in a luxury retail environment, has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele. As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you an in-depth insight into the luxury retail industry. In addition to this you will receive unparalleled career development opportunities, both within Louis Vuitton and the LVMH Group. “Make your career a beautiful journey” with Louis Vuitton