Role & Responsibilities: Design & implement AI workflows to automate CRM, trip quotations, lead follow-ups, and customer chat/voice queries Build smart agents using GPT (chat + voice) for internal & customer use (OpenAI, Twilio, CallHippo) Integrate travel APIs (flights, hotels, activities) with our platform for live quotation generation Automate repetitive tasks using Make.com, Zapier, and internal tools Work with the Product and Creative teams to bring AI to media creation (photo/video sorting, customer albums, etc.) Develop performance dashboards, auto-suggestion tools, and smart seller assistants Stay up to date with AI trends in TravelTech and test applicable models for use Preferred Candidate Profile: 2 to 5 years of real-world experience in applied AI, automation, or backend systems Strong Python skills (FastAPI, LangChain, Pandas, etc.) Hands-on with OpenAI/GPT APIs, Twilio, WhatsApp integrations Familiarity with automation tools like Make.com, Zapier Passionate about travel, tech, and creating impact Bonus: Experience in e-commerce, SaaS, or travel-tech products