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7 Luxury Service Jobs

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1.0 - 3.0 years

0 Lacs

mumbai, maharashtra, india

On-site

About Business JOB DESCRIPTION Adani Group : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Airports Holding Limited : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact. Job Purpose: Executive - Guest Relations is responsible for providing high-quality assistance and support to guests, ensuring their needs are met promptly and effectively. This role is responsible for handling guest inquiries, providing information, and resolving issues to enhance the overall guest experience. Responsibilities Guest Facilitation: Coordinate all arrival and departure activities for VVIPs, VIPs, and CIPs ensuring they have an outstanding travel experience. Ensure seamless movement and logistics for these guests, including transportation arrangements and security protocols. Information Dissemination And Guidance Oversee guest movements through the airport, collaborating with internal teams for smooth operations and tracking guest preferences via management systems. Assist guests by providing directions and answering queries related to services and facilities. Offer expert advice on airport services, including transportation, and customs procedures. Continuous Improvement Actively participate in initiatives aimed at improving service delivery and guest relations at CSIA. Gather guest feedback to identify areas for improvement and share insights with management for service enhancement. Crisis Management Assist in managing guest-related incidents during crises by providing clear, calm information and directions to guests. Follow established protocols to ensure guest safety and escalate any critical issues to supervisors promptly, supporting the team in maintaining a safe and controlled environment. Smooth Passenger Movement Manage the flow of passengers during peak times, special events, and interconnecting flights, ensuring that VIPs and CIPs experience minimal delays. Coordinate with airport security and other departments to facilitate efficient and secure passenger movement. Data Reporting And Generation Ensure timely and accurate collection, analysis, and reporting of guest feedback and service performance data. Prepare detailed reports that highlight trends, areas for improvement, and key performance metrics, presenting them to senior management for decision-making and continuous service enhancement. Stakeholder Coordination Liaise with internal departments and external stakeholders to ensure cohesive and efficient service delivery. Key Stakeholders - Internal Duty Manager - Guest Relations Security Department Terminal Ops Team Customer Service Team Facilities Team Commercial Department Finance Marketing and Communications Legal and Compliance General Aviation Terminal Airside / AOCC/ JCC Pranaam Team Landside Operations GTB Medical Team Cargo Team Admin Team Key Stakeholders - External VIP and High-Net-Worth Individuals Corporate Clients Government Officials Airlines Airport Authorities (ATC) Regulatory Bodies (e.g., BCAS, AAI, CISF) Travel Agencies and Tour Operators Ground Handling Partners Customs and Immigrations Qualifications Education Qualification: Bachelors degree in Hospitality Management, Tourism, or a related field. Work Experience Minimum 1-3 years of experience in the hospitality/public relations/ luxury service industry. Show more Show less

Posted 6 days ago

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1.0 - 3.0 years

0 Lacs

mumbai, maharashtra, india

On-site

About Business JOB DESCRIPTION Adani Group : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Airports Holding Limited : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact. Job Purpose: Executive - Guest Relations is responsible for providing high-quality assistance and support to guests, ensuring their needs are met promptly and effectively. This role is responsible for handling guest inquiries, providing information, and resolving issues to enhance the overall guest experience. Responsibilities Guest Facilitation: Coordinate all arrival and departure activities for VVIPs, VIPs, and CIPs ensuring they have an outstanding travel experience. Ensure seamless movement and logistics for these guests, including transportation arrangements and security protocols. Information Dissemination And Guidance Oversee guest movements through the airport, collaborating with internal teams for smooth operations and tracking guest preferences via management systems. Assist guests by providing directions and answering queries related to services and facilities. Offer expert advice on airport services, including transportation, and customs procedures. Continuous Improvement Actively participate in initiatives aimed at improving service delivery and guest relations at CSIA. Gather guest feedback to identify areas for improvement and share insights with management for service enhancement. Crisis Management Assist in managing guest-related incidents during crises by providing clear, calm information and directions to guests. Follow established protocols to ensure guest safety and escalate any critical issues to supervisors promptly, supporting the team in maintaining a safe and controlled environment. Smooth Passenger Movement Manage the flow of passengers during peak times, special events, and interconnecting flights, ensuring that VIPs and CIPs experience minimal delays. Coordinate with airport security and other departments to facilitate efficient and secure passenger movement. Data Reporting And Generation Ensure timely and accurate collection, analysis, and reporting of guest feedback and service performance data. Prepare detailed reports that highlight trends, areas for improvement, and key performance metrics, presenting them to senior management for decision-making and continuous service enhancement. Stakeholder Coordination Liaise with internal departments and external stakeholders to ensure cohesive and efficient service delivery. Key Stakeholders - Internal Duty Manager - Guest Relations Security Department Terminal Ops Team Customer Service Team Facilities Team Commercial Department Finance Marketing and Communications Legal and Compliance General Aviation Terminal Airside / AOCC/ JCC Pranaam Team Landside Operations GTB Medical Team Cargo Team Admin Team Key Stakeholders - External VIP and High-Net-Worth Individuals Corporate Clients Government Officials Airlines Airport Authorities (ATC) Regulatory Bodies (e.g., BCAS, AAI, CISF) Travel Agencies and Tour Operators Ground Handling Partners Customs and Immigrations Qualifications Education Qualification: Bachelors degree in Hospitality Management, Tourism, or a related field. Work Experience Minimum 1-3 years of experience in the hospitality/public relations/ luxury service industry. Show more Show less

Posted 3 weeks ago

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0.0 - 4.0 years

0 Lacs

pune, maharashtra

On-site

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us Apply now! Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.,

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an integral part of The Ritz-Carlton team at The Ritz-Carlton Bangalore, you will play a crucial role in upholding the Gold Standards of service with grace and thoughtfulness every day. The Gold Standards form the cornerstone of The Ritz-Carlton experience, guiding us towards continuous improvement and excellence. By embodying these standards, you will contribute to our commitment to delivering exceptional luxury hospitality that leaves a lasting impact on our guests. At The Ritz-Carlton, we believe in empowering our associates to be creative, considerate, and empathetic in their interactions. Our culture thrives on diversity, talent, and collective experiences, with a firm dedication to fostering an inclusive environment where every individual is valued and respected. As part of our team, you will have the opportunity to embrace the Employee Promise, Credo, and Service Values that define our commitment to unparalleled service. With over 100 prestigious properties worldwide, The Ritz-Carlton prides itself on setting the benchmark for extraordinary luxury service that transcends expectations. Our dedicated team of hospitality professionals, known as The Ritz-Carlton Ladies and Gentlemen, curate experiences that resonate with guests long after their stay, embodying the ethos of creating lifelong memories. Joining The Ritz-Carlton means becoming a part of the Marriott International family, encompassing a diverse portfolio of renowned brands. Here, you will have the platform to showcase your talents, embark on a meaningful journey towards personal growth, collaborate with a global network of professionals, and evolve into the finest version of yourself. We are committed to upholding a culture of non-discrimination, welcoming individuals from all backgrounds and providing equal access to opportunities. At The Ritz-Carlton, we take pride in our legacy of exceptional luxury hospitality and our unwavering dedication to delivering excellence in guest care and comfort. By embracing the Gold Standards and our collective ethos, you will not only contribute to our global brand leadership but also have the chance to take pride in your work and the exceptional team you are a part of.,

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As an integral part of The Ritz-Carlton team, your role is crucial in ensuring the delivery of the Gold Standards with grace and thoughtfulness every day. The Gold Standards serve as the cornerstone of The Ritz-Carlton, guiding us to strive for excellence continuously. It is through these standards and our firm belief in the power of our culture that The Ritz-Carlton has established itself as a global leader in luxury hospitality. Your responsibilities will revolve around upholding and embodying the Gold Standards, which include the Employee Promise, Credo, and Service Values. By being part of our team, you will have the opportunity to learn and showcase these standards, contributing to our reputation for unparalleled service and guest satisfaction. We are committed to providing you with an environment where you can take pride in your work and the team you are a part of. At The Ritz-Carlton, you will not only join our esteemed brand but also become part of the wider portfolio of brands within Marriott International. This is a place where you can excel, find your purpose, be embraced by a supportive global team, and evolve into the best version of yourself. Join us in creating exceptional experiences that leave a lasting impact on our guests, embodying creativity, thoughtfulness, and compassion every step of the way.,

Posted 1 month ago

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As an employee at Marriott International, you will be a part of an organization dedicated to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an inclusive environment. We prioritize non-discrimination on all protected bases, ensuring that all individuals, regardless of disability, veteran status, or any other protected basis, have access to opportunities for growth and success. The Ritz-Carlton, known for its award-winning properties worldwide, aims to create exceptional experiences that leave a lasting impact on guests. The dedicated team of professionals at The Ritz-Carlton embodies a culture of creativity, thoughtfulness, and compassion, believing that true success comes from empowering individuals to excel in their roles. In your role at The Ritz-Carlton, you will be responsible for upholding the Gold Standards of the brand with grace and dedication. These standards serve as the guiding principles for the daily operations, ensuring that each interaction with guests reflects the unparalleled luxury service that defines The Ritz-Carlton. By embodying the Gold Standards, including the Employee Promise, Credo, and Service Values, you contribute to maintaining the brand's reputation as a global leader in luxury hospitality. By joining The Ritz-Carlton, you become a part of the Marriott International family, gaining access to a diverse portfolio of brands and opportunities for personal and professional growth. You will work alongside a global team of passionate individuals, where you can excel in your role, find purpose in your work, and strive to become the best version of yourself. At The Ritz-Carlton, we offer you the chance to take pride in your contributions and the team you are a part of.,

Posted 1 month ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Absolute Journey is a company specializing in creating tailor-made and unforgettable travel experiences for clients worldwide. With a strong focus on excellence, personalized service, and authentic storytelling, we aim to redefine the concept of luxury travel. We are currently looking for a Travel Designer who is highly organized and detail-oriented to be part of our dynamic team. This role is crucial in ensuring the seamless execution of our trips, right from the initial idea to the final delivery. As a Travel Designer at The Absolute Journey, your responsibilities will include coordinating logistics for bespoke travel itineraries to deliver a flawless guest experience, managing relationships with global suppliers, guides, and partners to maintain our high standards of luxury and service, overseeing pre-trip documentation, confirmations, and client communications, monitoring on-the-ground operations to provide real-time support during trips, identifying and resolving operational issues efficiently, collaborating with sales, marketing, and finance teams to achieve company objectives, and updating internal systems and processes for operational efficiency. The ideal candidate should have at least 2 years of experience in operations, logistics, or client services, preferably within the travel, hospitality, or luxury sectors. You should possess exceptional organizational skills, attention to detail, the ability to handle multiple projects and priorities under pressure, strong communication and interpersonal skills, a problem-solving mindset with a calm and proactive approach, proficiency in tools like Google Workspace, CRM platforms, and itinerary management software, and a genuine passion for travel along with an understanding of luxury service expectations. If you are someone who thrives in a fast-paced environment, enjoys creating seamless and unforgettable travel experiences, and is dedicated to delivering excellence in every aspect of your work, we would love to hear from you. Join us at The Absolute Journey and be a part of redefining the way people travel in style.,

Posted 2 months ago

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