LuxoraExperiences

As a Patient Care Coordinator at Luxoras, your role involves the following responsibilities: - Speaking with prospective patients to understand their medical concerns, goals, and expectations. Guiding them on suitable treatment options and assessing basic eligibility based on medical history. - Reviewing diagnostic reports and medical documents to assist in preliminary evaluation before forwarding to partner hospitals or specialists. - Helping patients understand recommended procedures, expected outcomes, recovery timelines, and pre/post-operative care essentials. - Acting as a medical liaison, translating clinical information into patient-friendly language and ensuring smooth communication between patients and healthcare providers. - Providing empathetic, medically accurate advice to build trust and alleviate patient anxiety, especially for those traveling overseas for surgery. - Ensuring that patient data, preferences, and medical information are recorded accurately and shared securely with relevant partners. - Upholding patient confidentiality, ethical practices, and informed consent standards in all interactions. - Checking in with patients at key milestones before and after travel, ensuring continuity of care and satisfaction with Luxoras service.,