Who are we? We are a leading holistic wellness company, offering personalized healthcare programs to help individuals achieve optimal well-being. Our dedicated team addresses both physical and emotional health, supporting clients in their wellness journeys with empathy and professionalism. We are looking for a hands-on, process-oriented Project Lead to manage our core Operations Tech systems and emerging AI initiatives. This role will act as the execution backbone for critical internal platforms used by our wellness and operations teams, while also enabling our early AI-led automation efforts. Role & responsibilities Lead end-to-end delivery of our internal Ops system in coordination with Human Fractal and internal stakeholders Translate business needs into sprint plans, feature specs, and dev tasks Coordinate execution across AI interns, tech vendors, and internal users Track timelines, ensure quality testing, and manage internal UAT cycles Maintain a clean, documented roadmap with release notes and follow-ups Prioritize tasks based on business impact and user feedback Own early-stage AI use cases (e.g., LLM-based tools, automation pipelines) and ensure smooth integration into workflows Raise risks, unblock delays, and work closely with the CTO for strategy execution Preferred candidate profile 4-6 years of experience in technical project or product delivery Strong familiarity with internal platform development or ERP/CRM systems Ability to work cross-functionally with business, ops, and tech teams Comfort working with technical concepts like APIs, data flows, and user permissions High ownership and clarity in documentation, testing, and release cycles Strong analytical and communication skills to prioritize and make decisions Experience working with external dev agencies or vendors Exposure to AI/ML projects (even as a coordinator or product stakeholder) Experience in healthtech, wellness, or operational-heavy industries Familiarity with project management tools such as Jira