About Lucidya Lucidya is a dynamic SaaS company that leverages the power of Machine Learning and Big Data technologies to provide brands with insightful analyses of customer data from various digital channels. We are committed to providing an innovative work environment where our team can grow and excel while tackling complex problems in a fast-paced environment. Role Overview As a Cloud and DevOps Architect at Lucidya, you will play a crucial role in designing, implementing, and optimizing our cloud architecture and DevOps practices. Your focus will be on ensuring our systems are secure, reliable, and scalable to meet the demands of our rapidly growing customer base. You will collaborate closely with development, operations, and security teams to enable a seamless Continuous Integration and Continuous Deployment (CI/CD) process and contribute significantly to our engineering strategy. Key Responsibilities Design and implement secure, scalable, and resilient cloud architectures on AWS, Azure, or GCP Develop Infrastructure-as-Code (IaC) solutions using tools like Terraform, CloudFormation, or similar to automate deployment processes Collaborate with development teams to establish DevOps best practices, enabling faster and more reliable software delivery Evaluate and implement CI/CD pipelines to automate build, testing, and deployment processes efficiently Oversee cloud security and compliance measures, ensuring that our infrastructure meets industry standards and regulations Conduct performance tuning and optimization of cloud resources and applications to enhance efficiency and reduce costs Support troubleshooting and root-cause analysis for production incidents, implementing preventive measures to minimize downtime Share knowledge and mentor team members on best practices in cloud architecture and DevOps methodologies Requirements Bachelor's or Master's degree in Computer Science, Information Technology, or a related field 5+ years of experience in cloud architecture and DevOps practices, preferably in a SaaS environment Hands-on experience with cloud platforms such as AWS, Azure, or GCP Expertise in using tools for Infrastructure-as-Code (IaC) such as Terraform, CloudFormation, or Ansible Strong understanding of CI/CD processes and experience with relevant tools like Jenkins, GitLab CI, or CircleCI Proficiency in scripting languages such as Python, Shell, or Bash Experience with container technologies like Docker and orchestration tools such as Kubernetes Knowledge of security best practices for cloud environments and experience in implementing compliance controls Strong analytical and problem-solving skills with a focus on optimizing processes Excellent communication skills, with the ability to collaborate effectively with cross-functional teams Nice to Have Certifications in cloud platforms (AWS Certified Solutions Architect, Azure Architect, etc.) Familiarity with monitoring tools like Prometheus, Grafana, or similar Previous experience in a startup environment or rapidly growing organization Experience with serverless technologies and architecture Benefits Why Join Us? This is more than just an engineering role—it's an opportunity to shape the infrastructure and technical future of Lucidya . You'll play a key part in scaling our platform, building a strong engineering culture, and delivering technology that empowers companies across the region and beyond. We offer Employee Stock Option Plans (ESOP) to give you ownership in the company's success, along with performance-based bonuses to reward your impact and dedication. As part of a fast-growing team, you'll have the autonomy to lead, innovate, and grow—both personally and professionally.
Lucidya is an AI-native company transforming how brands understand and engage with their customers through cutting-edge technologies purpose-built for Customer Experience (CX). With AI at the core of our platform and operations, we are redefining how businesses drive growth, loyalty, and insight at scale. We are looking for Backend Engineers to join our team. You will join a team of highly qualified engineers to continue the innovation and development of our product which uses Machine Learning & Big Data technologies to analyze content from several data sources. As a developer, you will be working on the backend of our product Lucidya which is built using industry's latest technologies such as Redis, Postgres and Cassandra and developing APIs using Python and Ruby on Rails. The job also includes DevOps tasks from server setup to maintenance and recovery. You will work directly under the Engineering Manager in an agile yet demanding environment. We expect you to be a fast learner to adapt those technologies mentioned above fast. Lucidya offers a result-driven, fun, and dynamic environment full of challenges, We look for very talented candidates with strong programming skills. Key Tasks & Responsibilities Rapidly develop next-generation scalable, flexible, and high-performance systems Design, develop, test, deploy, maintain and improve software (backend and databases in particular) Manage individual project priorities, deadlines and deliverables DevOps tasks Contribute to the growth of Lucidya through interviewing, on-boarding, or other recruitment efforts Requirements BA/BS or or Masters degree in Computer Science, Software Engineering, IT or equivalent practical experience +3 years of experience Strong knowledge in SQL and noSQL databases such as (Redis , Postgress or Cassandra) Fluency in Python and Ruby on Rails Knowledge in Web servers and Web application servers (e.g., Apache, Jetty, Tomcat, IIS) Knowledge in code repository like Git Ability to multi-task and adapt to shifting priorities, demands, and tight timelines Database design skills Perfect quality code Excellent organizational skills and proven analytical, planning, problem solving skills Full stack with background in ReactJS is a plus
About Lucidya Lucidya helps brands unlock the power of customer intelligence across the Middle East and beyond. As we expand our product suite, we're introducing a Product-Led Growth (PLG) layer across our suite of products, designed to make the platform self-serve and adoption seamless. We are seeking a Product Marketing Manager (PMM) to lead the strategic orchestration of PLG initiatives. About The Role You will own lifecycle messaging, go-to-market positioning, and campaign execution to drive user adoption, engagement, and trial-to-paid conversions . Every interaction, from an email, tooltip, or explainer video to a landing page or demo, should align with PLG principles of clarity, relevance, and velocity . This role is perfect for someone who thrives on crafting persona-driven onboarding, orchestrating lifecycle campaigns, and optimizing adoption funnels in a fast-paced SaaS environment. What You'll Do Define PLG adoption strategy: Map user journeys (awareness → signup → activation → adoption → retention), identify friction points, and establish success metrics. Segment ICPs and personas: Prioritize audiences based on behavioral insights and tailor messaging to their needs. Build learning & enablement assets: Create knowledge hubs, tutorials, walkthroughs, videos, and demos to drive adoption and reduce friction. Plan & execute lifecycle campaigns: Design onboarding, trial upgrade, renewal, and in-app campaigns using tools like HubSpot, Intercom, WebEngage, or CleverTap. Draft landing pages & demo messaging: Collaborate with PMs and Designers to create persona-driven landing pages, demo flows, and SEO content aligned to funnel goals. Manage analytics & dashboards: Define event taxonomy, configure dashboards, and monitor performance with Analysts. Oversee PLG tool stack: Manage adoption, automation, analytics, and engagement tools (e.g., UserPilot, Amplitude, Storylane, HubSpot). Optimize revenue & conversions: Improve trial-to-paid conversion rates and adoption metrics by refining funnel effectiveness. Align lifecycle content: Ensure consistency of messaging across emails, landing pages, demos, and product experiences. Drive experimentation: Design, test, and iterate growth experiments that accelerate activation and retention. Requirements What We're Looking For 3+ years in B2B SaaS Product/Growth Marketing with hands-on PLG exposure. Proven expertise in onboarding flows, lifecycle campaigns, and self-serve funnels. Strong background in persona mapping, messaging, positioning, and GTM strategy. Experience with trial-to-paid conversion optimization and product adoption journeys. Proficiency in tools such as Mixpanel, Pendo, UserPilot, Intercom, HubSpot, WebEngage, MoEngage, Storylane. Basic technical understanding of APIs, integrations, webhooks, and JSON to collaborate effectively with Product & Engineering. Excellent storytelling and stakeholder management skills (written and verbal). Strong cross-functional collaboration with Product, Sales, Marketing, and CS. Analytical, data-driven, and comfortable with rapid experimentation. High ownership mindset with the ability to lead initiatives end-to-end Benefits Why Join Us 🚀 Lead the PLG go-to-market strategy across multiple modules 🌏 Work fully remote with a collaborative global team 📚 Build deep expertise in lifecycle marketing, product adoption, and self-serve funnels 💡 Own high-impact campaigns that directly drive adoption, retention, and revenue 👉 This role goes beyond traditional Product Marketing, it's designed for someone who wants to own adoption, self-serve growth, and lifecycle excellence in a high-growth SaaS company.
About Lucidya Lucidya helps brands unlock the power of customer intelligence across the Middle East and beyond. As we expand our product suite, we're introducing a Product-Led Growth (PLG) layer across our platform to make Lucidya fully self-serve. This means enabling users to onboard faster, discover value quickly, and adopt features with minimal friction. The PLG squad is at the heart of this mission, building onboarding journeys, trial-to-paid conversions, in-app growth loops, and delightful user experiences that accelerate adoption and long-term success. Joining this team means you'll not only work on high-impact, customer-facing projects, but also see your contributions directly fuel Lucidya's growth, innovation, and global expansion About The Role We're seeking a Frontend Engineer (Mid-Level) to help bring Lucidya's PLG vision to life. You will play a central role in translating design into intuitive, high-performing user experiences that reduce friction, increase adoption, and drive growth at scale. Every flow you design and every line of code you ship will directly impact how quickly customers activate, discover value, and convert into loyal users. This role is ideal for a craft-driven, growth-oriented engineer who thrives in fast-paced environments and loves building beautiful, performant, customer-facing features. Key Responsibilities Feature Ownership Lead development of core PLG features such as onboarding flows, dashboards, and upgrade journeys. Translate Figma designs into responsive, pixel-perfect React components with a focus on performance and accessibility. Collaborate with the Frontend Lead to define architecture, component libraries, and coding standards. Collaboration & Delivery Work closely with Product, Growth, and Design teams to build and iterate on signup → activation → conversion funnels. Partner with Backend developers to design efficient API integrations and ensure smooth end-to-end functionality. Support experimentation frameworks (A/B testing, feature flags) and embed analytics instrumentation to measure impact. Quality & Best Practices Write clean, testable code with unit and integration tests (Jest, React Testing Library, Cypress). Ensure cross-browser compatibility, responsiveness, and accessibility across devices. Contribute to scalable codebases with proper documentation and thoughtful code reviews. Mentorship & Growth Provide technical guidance and mentorship to junior frontend developers. Share expertise in React, state management, testing, and performance tuning. Continuously improve development workflows, CI/CD pipelines, and tooling. Requirements What We're Looking For Bachelor's degree in Computer Science (or related field), or equivalent hands-on experience. 5-8 years of professional frontend development experience, with 2+ years in SaaS products. Proven ability to take complex features from concept to production. Technical Skills Strong proficiency in JavaScript (ES6+), TypeScript, ReactJS, Redux, React Query, and Material UI (MUI). Deep experience with responsive design, accessibility, and cross-browser optimization. Hands-on knowledge of testing frameworks (Jest, RTL, Cypress). Familiarity with real-time communication (WebSockets, message brokers) is a plus. Experience with Git workflows, CI/CD pipelines, and Agile delivery. Mindset & Collaboration Customer-first mindset with a passion for building delightful, intuitive UIs. Strong communication skills with the ability to work cross-functionally. Growth-oriented engineer who enjoys mentoring and learning. Thrives in startup/scale-up environments with shifting priorities and fast iterations Benefits Why Join Us 🚀 Build high-visibility, customer-facing features that directly fuel adoption and growth. 🎯 Work under an experienced Frontend Lead while mentoring junior teammates. 🌍 Be part of a fast-scaling AI SaaS company shaping the future of customer intelligence. 💡 Competitive compensation, ESOPs, and a culture that rewards innovation and ownership. 👉 Ready to build the future of product-led growth at Lucidya? Apply now and join our PLG squad.
About Lucidya Lucidya helps brands unlock the power of customer intelligence across the Middle East and beyond. As we expand our product suite, we're introducing a Product-Led Growth (PLG) layer across our platform to make Lucidya fully self-serve. This means enabling users to onboard faster, discover value quickly, and adopt features with minimal friction. The PLG squad is at the heart of this mission, building onboarding journeys, trial-to-paid conversions, in-app growth loops, and delightful user experiences that accelerate adoption and long-term success. Joining this team means you'll not only work on high-impact, customer-facing projects, but also see your contributions directly fuel Lucidya's growth, innovation, and global expansion About The Role We're seeking a Senior Frontend Engineer to drives the face of Lucidya Light - crafting intuitive, frictionless experiences that transform first-time users into loyal advocates. As a Senior Frontend Engineer , you will: Own the frontend strategy, architecture, and execution for PLG initiatives. Build and lead a high-performing frontend team. Deliver world-class onboarding, activation, and conversion flows that directly shape Lucidya's adoption and growth. You'll collaborate closely with Product, Design, Growth, and Backend teams, ensuring the product is scalable, intuitive, and optimized for rapid experimentation . Key Responsibilities Key Responsibilities Frontend Leadership & Vision Define and drive the frontend technical vision and roadmap for Lucidya Light. Champion PLG best practices: self-serve onboarding, guided tours, frictionless sign-ups. Architect scalable, modular, and maintainable systems with ReactJS, Redux, MUI, and modern web technologies. Execution & Delivery Lead development of customer-facing experiences: onboarding flows, dashboards, freemium-to-paid upgrade journeys, and growth experiments. Ensure pixel-perfect design, high performance, and cross-browser/device compatibility. Own the end-to-end quality of deliverables with modern testing frameworks (Jest, RTL, Cypress). Team Building & Mentorship Recruit, mentor, and grow a world-class frontend team. Establish engineering standards, CI/CD pipelines, and review processes. Foster a culture of experimentation, innovation, and continuous learning. Cross-Functional Collaboration Partner with Product & Growth teams to build PLG funnels (signup → activation → conversion → expansion). Collaborate with Backend teams to ensure efficient, secure integrations. Work with Data teams to track adoption, usage patterns, and conversion metrics. Innovation & Growth Stay ahead of trends in SaaS UX, PLG, and frontend engineering. Introduce tools and frameworks to improve developer velocity and customer experience. Contribute to Lucidya's IPO-readiness and global scalability initiatives Requirements What We're Looking For Education & Experience Bachelor's/Master's in Computer Science, Engineering, or equivalent. 8+ years in frontend development, with 2+ years in technical leadership. Proven track record of shipping B2B SaaS products, ideally in PLG contexts. Technical Expertise Advanced JavaScript (ES6+), TypeScript, ReactJS, Redux, React Query, MUI. Strong grasp of frontend architecture, state management, component-driven design. Experience with A/B testing, feature flags, analytics instrumentation. Familiarity with real-time apps (WebSockets, Kafka/RabbitMQ) and secure APIs. Skilled in CI/CD pipelines, Git workflows, and Agile/Scrum. Leadership & Mindset Ability to scale and mentor teams in a fast-paced environment. Customer-first mindset with a passion for building delightful, high-performing user experiences. Strong collaboration skills with Product, Design, and Growth peers. Strategic thinker with a bias for action and experimentation Benefits Why Join Us 🚀 Own the frontend strategy of a high-growth SaaS product with global ambitions 🎯 Lead and mentor a talented team shaping the next generation of PLG-driven engineers 🌍 Work at the intersection of Product, Growth, and Engineering, influencing strategy at scale 💡 Competitive salary, ESOPs, and a chance to leave your mark on Lucidya's IPO journey 👉 Ready to build the future of product-led growth at Lucidya? Apply now and join our PLG squad.
About Lucidya Lucidya empowers brands to unlock the power of customer intelligence across the Middle East and beyond. As part of our Product-Led Growth (PLG) strategy, we are building frictionless, self-serve experiences that accelerate adoption, engagement, and long-term success. The PLG Squad drives this mission, creating onboarding journeys, trial-to-paid conversions, in-app growth loops, and customer experiences that directly impact growth and retention . Joining this team means working on high-impact, customer-facing projects that shape Lucidya's global expansion and PLG success. Role Overview As a Backend Engineer / Lead , you will architect, scale, and optimize the backend foundations of Lucidya Light's PLG product . Your work will power experimentation, self-serve onboarding, trial-to-paid conversions, and retention loops at scale. You will lead a team of backend engineers, design resilient systems, and ensure the infrastructure supports fast, data-driven product experiments and smooth end-to-end user experiences. Key Responsibilities Team Leadership Lead, mentor, and manage backend engineers, fostering collaboration, accountability, and continuous improvement. Establish best practices for backend development, code reviews, and testing standards. PLG-Driven Development Guide the team to build backend systems that enable self-serve onboarding, trial-to-paid conversions, and retention loops. Support experimentation with feature flags, A/B testing, and PLG metrics instrumentation. System Architecture Design and implement robust, scalable backend architectures optimized for rapid iteration and growth experiments. Identify bottlenecks and optimize system performance, scalability, and reliability. Cross-Team Collaboration Work closely with Product Managers, Frontend Developers, and Designers to align backend capabilities with PLG goals. Ensure seamless integrations, secure APIs, and smooth data flows. DevOps & Reliability Oversee CI/CD pipelines, deployment processes, and system monitoring/recovery. Continuously improve infrastructure to support growth and experimentation. Innovation & Growth Stay current with backend technologies and PLG best practices. Introduce frameworks, tools, and processes that improve developer velocity and user experience Requirements Education & Experience Bachelor's degree in Computer Science, Software Engineering, IT, or equivalent. 5+ years of backend development experience (overall 7-8 years). 2+ years in a leadership or team lead role. Proven track record of shipping scalable backend systems in SaaS or PLG contexts. Technical Expertise Strong expertise in Python and Ruby on Rails. Solid experience with SQL & NoSQL databases (Postgres, Redis, Cassandra). Knowledge of RESTful APIs, microservices architecture, and distributed systems. Familiarity with cloud platforms (AWS, GCP, Azure). Experience with version control systems (Git). Nice to Have Exposure to PLG initiatives or growth-oriented engineering work. Background in full-stack development (ReactJS). Soft Skills & Mindset Excellent problem-solving, organizational, and leadership abilities. Strong collaboration skills to work effectively with Product, Frontend, and Growth teams. Growth-oriented mindset with focus on experimentation, scalability, and impact Benefits Why Join Us 🚀 Lead the backend architecture of a high-growth PLG product with global reach. 🌏 Empower teams with scalable systems that directly impact user adoption and retention . 📚 Collaborate across Product, Engineering, and Growth to fuel data-driven decisions . 💡 Attractive compensation, ESOPs, and the opportunity to build the engine of Lucidya's growth . 👉 Ready to build the future of product-led growth at Lucidya? Apply now and join our PLG squad.