Responsibilities: * Collaborate with sales team on lead generation strategies * Manage CRM database & reporting * Ensure data accuracy & compliance * Train users on CRM system usage
Managing and optimizing CRM platforms Developing customer journey maps Monitoring key performance indicators (KPIs), such as customer engagement rate and retention rate Implementing or updating CRM systems Training employees to use CRM systems effectively Collaborating with sales and marketing professionals to attract and retain new customers Overseeing privacy compliance within a company’s CRM system, including the General Data Protection Regulation (GDPR) Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person