POSITION SUMMARY: As a Solution Architect, you will be responsible for all technical aspects of integrating and launching our offering, LotusFlare DNO Cloud with a customer from kickoff to go-live. You will have ownership of the technical relationship with customers, making recommendations on security, cost, performance, reliability, operational efficiency and best-practice architectures. Within LotusFlare, you are the advocate for your customers to ensure the successful progression of their project and advancement improvements to LotusFlare DNO Cloud, informing the roadmap of LotusFlare DNO Cloud capabilities and functions. In your role, you ensure project goals are met and customer expectations are fulfilled. You will utilize your solid understanding of project management fundamentals and must be comfortable communicating with senior leadership (with customers and LotusFlare) verbally and in writing. Given your understanding of technology and project goals, you will connect technology to tangible project results in order to deliver valuable business outcomes to LotusFlare DNO Cloud customers. Requirements: 5+ experience in Project Management, Technical Program Management, or similar technical leadership role 3-5 years of experience with software development lifecycle from conception to delivery as a software engineer or a solution architect 5+ years of experience working in the telecommunications industry You are a digital-savvy individual who knows the latest digital technologies and trends; you enjoy experimenting and are open to integrating new digital technologies into everyday work. Proficient in API design, client-server interaction design, and cloud infrastructure architecture Telecommunication architecture experience; across IT and Core (OCS/PS/CS) domains to manage and design solutions at scale Experience in delivering products against a plan in a fast-paced, multi-disciplined, and often ambiguous environment Experience working independently to design, plan, and execute technical projects Able to distill data and articulate the rationale for making difficult trade-offs A solid foundation in service-oriented and digital technologies to be able to understand service inter-dependencies and drive technical solutions for multi-tiered systems Demonstrated understanding of systems within program space to include limitations, scaling, boundary conditions, and architectural decision-making process Demonstrated deep knowledge of technical program management and engineering best practices Willingness and ability to travel approximately 20% of the time Comfort and experience with cross-organizational communication; excellent written and verbal communication skills. Written and verbal fluency in the English language is required. Required Skills: Pre-sales: Deliver customized pre-sales technical presentations and product demonstrations to customers Assist in the development of RFI/RFP responses and drive to close new opportunities Engage with potential customers to understand their business objectives and demonstrate the value proposition of LF DNO platform Solution: Work with LotusFlares engineering team and externally with customer technical teams to propose and help clients build solutions that unblock deployment Delivery: Drive project execution technical track; track delivery, take ownership of change management, proactively seek and resolve blockers. Manage UAT and production releases, and project handover to our support and operational teams. Act as a key interface between the customer and the LotusFlare organization including product, engineering, support and business. Support project management activities, ensuring issues are documented and addressed. Be a part of a Global Delivery Team, share experiences and develop the PM discipline: simplify processes, methods and tools with creative ideas Troubleshoot customer technical issues in real time Create documentation and develop best practices to help customers get the most out of using the system Perks and benefits - competitive salary package. - paid lunch & dinner - private healthcare. - yearly bonus. - company stock options. - training and certification
Roles & Responsibilities: Participate in pre-sales meetings and contract preparations. Ensure that best practices and defined project management processes and standards are adhered to for assigned projects with respect to scoping and planning, issue management, risk management, change management, quality management, etc. Establish the project plan baseline by collaboratively defining and documenting the project scope including key milestones and dependencies. Determine and define clear deliverables as well as roles and responsibilities for all assigned project team members. Identify and secure the necessary resources needed to execute the project plan. Work with LotusFlares internal engineering and design teams and externally with customer technical teams to ensure best practices are followed and optimal solutions are selected and developed. Drive project execution: track delivery, take ownership of change management, and proactively seek and resolve blockers. Assign and oversee the daily tasks of LotusFlare personnel assigned to the project while ensuring all team members are working toward established milestones. Conduct regular meetings to determine progress and address any challenges, issues, or questions regarding assigned projects. Prepare and provide periodic updates and status reports to internal and client leaders. Manage UAT and production releases, as well as project handover to our operational support teams. Be a part of a Global Delivery Team, share experiences and develop the PM discipline within LotusFlare with the aim to improve processes, methods and tools with creative ideas. Create and maintain project documentation. Work with the latest collaboration tools including Jira, Confluence, Trello, Work@FB, etc. Run daily rituals like scrum, backlog grooming, planning, and retrospective for a cross-functional team. Monitor the progress of issues and provide solutions for the development team. Requirements: Bachelors degree in Computer Science, System Information, Engineering, Business Administration, or any other relevant majors. 5+ years experience in Project Management in a technical and/or software development environment, preferably into the Telecommunications sector and with exposure to Product Engineering teams as well as BSS/OSS development and integration. Professional Project Management Certification from an accredited institution (e.g. PMP, PRINCE2). Demonstrated deep understanding of foundational Project Management processes, strategies, tools, and methods. A solid foundation in service-oriented and digital technologies to be able to understand service inter-dependencies and technical solutions for multi-tiered systems. Comfort and experience with cross-organizational communication; excellent written and verbal communication skills. Experience in delivering products against a plan in a fast-paced, multi-disciplined, and often ambiguous environment. Experience working independently to design, plan, and execute technical projects. Able to distill data and articulate the rationale for making difficult trade-offs. Experience working with Jira and Confluence tools, preferably with proficiency using Jira Roadmaps for project planning and tracking. Additional certification and experience as a Scrum Master using the Agile methodology is an asset.
You will be responsible for driving the expansion of LotusFlares business across Asia Pacific. You will be the leader of LotusFlares sales and business development initiatives in Asia with the goal of adding new accounts to our business in APAC. RESPONSIBILITIES : Enterprise sales position responsible for prospecting, engaging and acquiring and managing new communications service provider clients in Asia Pacific Primary target markets are: Australia, New Zealand, Malaysia, Thailand, Singapore, Hong Kong and Philippines Develop and maintain relationships with executives in the telecom, media, cloud and system integrator (SI) sectors in Asia. Manage end to end BD sales funnel, including generating new prospects, creating opportunities, qualifying prospects and driving to closure Work with LotusFlare marketing to identify market trends, key messages and give input to marketing campaigns for Asia Expand and growth business with LotusFlares existing customers in Asia through renewals and expansion SOWs Provide business leadership and management within the account team for one of our leading telecom customers in the Philippines Build and maintain key executive relationships, develop and manage opportunities, monitor on-going deployment projects Work cross-functionally with LotusFlare product, account manager and sales engineering to accomplish customer goals and deliver on commitments, on-time and to a high quality standard Prepare reports on BD status to communicate the progress of monthly/quarterly initiatives to internal stakeholders Track invoices, POs, SOWs or contract renewal paperwork REQUIREMENTS : 10+ experience in sales, business development, consulting, account management or similar role 4+ years of experience working for an enterprise software company that sells into Telecommunications Operators BSc or BE. MBA a plus Proven track record of success in achieving or exceeding sales quota Experience with B2B sales and how to qualify and advance prospects through a sales pipeline You are a digital savvy individual that know the latest digital technologies and trends; you experiment and are open to integrating new digital technologies in everyday work Consultative selling skills and commercial understanding Strong customer and market insight and negotiation skills Prior experience delivering large software or digital transformation projects to telecom operators Experience in project management, account management and client delivery. Comfortable with demos, proposals, RFPs, contracts, SOWs, POs, invoices and the nuts and bolts of commercial sales for enterprise software projects Excellent presentation and communication skills (verbal and written English) Established Rolodex of contacts in Asia telecoms and industry partners Flexible to be able to work across global timezone as needed.