岗位职责：为客户提供专业的品牌咨询服务及卓越的用户体验，完成销售目标。 生意管理 业绩--达成公司设定的各项销售目标。 服务--运用一定的销售技巧，提供合适的产品，专业且个性化的体验，满足消费者的期待 消费者--360°维护好与消费者关系，做好新客招募，提高消费者忠诚度。 与百货/商场工作人员良好合作。 了解美妆市场趋势，掌握竞品情况。 掌握品牌与品类知识（护肤知识、化妆技巧、香水知识） 销售与运营，发现客户需求并提供个性化咨询服务，推荐适合的产品并配合客户进行产品体验 代表品牌形象提供良好的服务态度和售后服务。熟知客户概况，及时联系与关心客户（同理心和沟通技巧） 运营管理 能够执行完成柜长分配的日常性工作如：陈列，清洁，盘点等，确保门店/柜台财产安全。 掌握相关零售系统，美妆设备，数字化工具的使用。 规定遵守公司合规政策，维护品牌形象。 能力要求 掌握品牌知识、产品知识 贯彻品牌文化/价值观 了解美妆市场及消费者趋势 了解公司及品牌政策和流程 熟悉数字化工具的使用 岗位要求 热爱美妆零售行业 良好的沟通能力和清晰的表达能力 较强的学习能力与适应能力，具备团队合作精神 良好的服务意识 面对工作，具有一定韧性 其他福利 相应品牌的专业培训课程 理想的绩效奖金制度 正规的五险一金 额外商业医疗保险 定期的公司福利（节假日福利/员工内买/免费产品） 带薪年假与病假 Show more Show less

岗位职责：为客户提供专业的品牌咨询服务及卓越的用户体验，完成销售目标。 生意管理 业绩--达成公司设定的各项销售目标。 服务--运用一定的销售技巧，提供合适的产品，专业且个性化的体验，满足消费者的期待 消费者--360°维护好与消费者关系，做好新客招募，提高消费者忠诚度。 与百货/商场工作人员良好合作。 了解美妆市场趋势，掌握竞品情况。 掌握品牌与品类知识（护肤知识、化妆技巧、香水知识） 销售与运营，发现客户需求并提供个性化咨询服务，推荐适合的产品并配合客户进行产品体验 代表品牌形象提供良好的服务态度和售后服务。熟知客户概况，及时联系与关心客户（同理心和沟通技巧） 运营管理 能够执行完成柜长分配的日常性工作如：陈列，清洁，盘点等，确保门店/柜台财产安全。 掌握相关零售系统，美妆设备，数字化工具的使用。 规定遵守公司合规政策，维护品牌形象。 能力要求 掌握品牌知识、产品知识 贯彻品牌文化/价值观 了解美妆市场及消费者趋势 了解公司及品牌政策和流程 熟悉数字化工具的使用 岗位要求 热爱美妆零售行业 良好的沟通能力和清晰的表达能力 较强的学习能力与适应能力，具备团队合作精神 良好的服务意识 面对工作，具有一定韧性 其他福利 相应品牌的专业培训课程 理想的绩效奖金制度 正规的五险一金 额外商业医疗保险 定期的公司福利（节假日福利/员工内买/免费产品） 带薪年假与病假 Show more Show less

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005. The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers. When beauty and tech collide, the impossible can happen! In our journey, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure? We have a suitable opportunity in the Corporate Division for the position Senior Manager – Employee Engagement & Internal Communications , based in our Head Office in Mumbai , India. In this role, you will drive corporate reputation internally through internal communications and employee engagement. You will also drive corporate reputation externally through L’Oréal India’s owned channels (Linkedin, website, etc.). Key Responsibilities & Deliverables You will work with the team to enhance the corporate reputation by utilizing contemporary communication tools that position L’Oréal India as a trusted and responsible beauty leader and an employer of choice. You will be the primary contact for the Creative, Social Media, and Event agencies (for internal events), and will ensure consistent storytelling across platforms. You will ideate, coordinate, and manage major employee engagement events to drive pride among employees and reinforce the larger purpose of the company – “Create the Beauty That Moves The World”. Responsible for ensuring employee representation in Employee Listening Surveys and using the feedback thereof, to improve engagement & enablement in conjunction with the leadership & HR teams Create targeted and disruptive content for all formats: print, pictures, video, and social media, in partnership with the agencies. A fair knowledge of creative design is preferred. Write, edit, and proof communications materials and resources including the company website, media rooms, and other internal and external facing collaterals. Work closely with the HR team to drive Employer Branding. Work closely with teams across the company to showcase major business milestones. Measure, celebrate and amplify the team’s efforts through effective reporting – monthly/quarterly/annual updates on Internal Communications & Linkedin Key Competencies Excellent written and spoken English At least 8-12 years of relevant work experience in a position requiring the knowledge and application of communication strategies and techniques, along with writing for an external and internal audience (samples of work and a writing test required) Experience in creative and strategic thinking, verbal communication, writing, editing, and effective dissemination of information to a wide audience Experience in developing and implementing internal communication campaigns, and projects including social media Excellent interpersonal skills with the ability to form productive, professional working relationships with a diverse range of individuals and groups Expert in Microsoft word, excel, and PowerPoint presentations In-depth understanding of digital and social media tools Action-oriented with a strong focus on results Ability to manage multiple projects simultaneously, yet manage work-life balance well Experience in sourcing information from various teams and putting together communication plans Proven track record of ideating, designing, and executing successful communication campaigns Proven track record of developing engaging and insightful content across platforms Experience in event planning and execution Comfortable with technology and digitally savvy Knowledge of video editing and designing software Key Relationships External: Creative, Digital/Social Media, Event agencies Internal: Human Resources, Employee Health & Safety and Marketing teams. However, this role may also require working closely with teams across the organization. Physical Demands (e.g. % travel): Travel will be need-based Education Master’s degree in one of the following: Marketing, Communications, Journalism, Culture Studies or Anthropology and/or other job-related field required or equivalent combination of education and work experience. L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law. Show more Show less

岗位职责：为客户提供专业的品牌咨询服务及卓越的用户体验，完成销售目标。 生意管理 业绩--达成公司设定的各项销售目标。 服务--运用一定的销售技巧，提供合适的产品，专业且个性化的体验，满足消费者的期待 消费者--360°维护好与消费者关系，做好新客招募，提高消费者忠诚度。 与百货/商场工作人员良好合作。 了解美妆市场趋势，掌握竞品情况。 掌握品牌与品类知识（护肤知识、化妆技巧、香水知识） 销售与运营，发现客户需求并提供个性化咨询服务，推荐适合的产品并配合客户进行产品体验 代表品牌形象提供良好的服务态度和售后服务。熟知客户概况，及时联系与关心客户（同理心和沟通技巧） 运营管理 能够执行完成柜长分配的日常性工作如：陈列，清洁，盘点等，确保门店/柜台财产安全。 掌握相关零售系统，美妆设备，数字化工具的使用。 规定遵守公司合规政策，维护品牌形象。 能力要求 掌握品牌知识、产品知识 贯彻品牌文化/价值观 了解美妆市场及消费者趋势 了解公司及品牌政策和流程 熟悉数字化工具的使用 岗位要求 热爱美妆零售行业 良好的沟通能力和清晰的表达能力 较强的学习能力与适应能力，具备团队合作精神 良好的服务意识 面对工作，具有一定韧性 其他福利 相应品牌的专业培训课程 理想的绩效奖金制度 正规的五险一金 额外商业医疗保险 定期的公司福利（节假日福利/员工内买/免费产品） 带薪年假与病假 Show more Show less

岗位职责：为客户提供专业的品牌咨询服务及卓越的用户体验，完成销售目标。 生意管理 业绩--达成公司设定的各项销售目标。 服务--运用一定的销售技巧，提供合适的产品，专业且个性化的体验，满足消费者的期待 消费者--360°维护好与消费者关系，做好新客招募，提高消费者忠诚度。 与百货/商场工作人员良好合作。 了解美妆市场趋势，掌握竞品情况。 掌握品牌与品类知识（护肤知识、化妆技巧、香水知识） 销售与运营，发现客户需求并提供个性化咨询服务，推荐适合的产品并配合客户进行产品体验 代表品牌形象提供良好的服务态度和售后服务。熟知客户概况，及时联系与关心客户（同理心和沟通技巧） 运营管理 能够执行完成柜长分配的日常性工作如：陈列，清洁，盘点等，确保门店/柜台财产安全。 掌握相关零售系统，美妆设备，数字化工具的使用。 规定遵守公司合规政策，维护品牌形象。 能力要求 掌握品牌知识、产品知识 贯彻品牌文化/价值观 了解美妆市场及消费者趋势 了解公司及品牌政策和流程 熟悉数字化工具的使用 岗位要求 热爱美妆零售行业 良好的沟通能力和清晰的表达能力 较强的学习能力与适应能力，具备团队合作精神 良好的服务意识 面对工作，具有一定韧性 其他福利 相应品牌的专业培训课程 理想的绩效奖金制度 正规的五险一金 额外商业医疗保险 定期的公司福利（节假日福利/员工内买/免费产品） 带薪年假与病假 Show more Show less

岗位职责：为客户提供专业的品牌咨询服务及卓越的用户体验，完成销售目标。 生意管理 业绩--达成公司设定的各项销售目标。 服务--运用一定的销售技巧，提供合适的产品，专业且个性化的体验，满足消费者的期待 消费者--360°维护好与消费者关系，做好新客招募，提高消费者忠诚度。 与百货/商场工作人员良好合作。 了解美妆市场趋势，掌握竞品情况。 掌握品牌与品类知识（护肤知识、化妆技巧、香水知识） 销售与运营，发现客户需求并提供个性化咨询服务，推荐适合的产品并配合客户进行产品体验 代表品牌形象提供良好的服务态度和售后服务。熟知客户概况，及时联系与关心客户（同理心和沟通技巧） 运营管理 能够执行完成柜长分配的日常性工作如：陈列，清洁，盘点等，确保门店/柜台财产安全。 掌握相关零售系统，美妆设备，数字化工具的使用。 规定遵守公司合规政策，维护品牌形象。 能力要求 掌握品牌知识、产品知识 贯彻品牌文化/价值观 了解美妆市场及消费者趋势 了解公司及品牌政策和流程 熟悉数字化工具的使用 岗位要求 热爱美妆零售行业 良好的沟通能力和清晰的表达能力 较强的学习能力与适应能力，具备团队合作精神 良好的服务意识 面对工作，具有一定韧性 其他福利 相应品牌的专业培训课程 理想的绩效奖金制度 正规的五险一金 额外商业医疗保险 定期的公司福利（节假日福利/员工内买/免费产品） 带薪年假与病假 Show more Show less

岗位职责：为客户提供专业的品牌咨询服务及卓越的用户体验，完成销售目标。 生意管理 业绩--达成公司设定的各项销售目标。 服务--运用一定的销售技巧，提供合适的产品，专业且个性化的体验，满足消费者的期待 消费者--360°维护好与消费者关系，做好新客招募，提高消费者忠诚度。 与百货/商场工作人员良好合作。 了解美妆市场趋势，掌握竞品情况。 掌握品牌与品类知识（护肤知识、化妆技巧、香水知识） 销售与运营，发现客户需求并提供个性化咨询服务，推荐适合的产品并配合客户进行产品体验 代表品牌形象提供良好的服务态度和售后服务。熟知客户概况，及时联系与关心客户（同理心和沟通技巧） 运营管理 能够执行完成柜长分配的日常性工作如：陈列，清洁，盘点等，确保门店/柜台财产安全。 掌握相关零售系统，美妆设备，数字化工具的使用。 规定遵守公司合规政策，维护品牌形象。 能力要求 掌握品牌知识、产品知识 贯彻品牌文化/价值观 了解美妆市场及消费者趋势 了解公司及品牌政策和流程 熟悉数字化工具的使用 岗位要求 热爱美妆零售行业 良好的沟通能力和清晰的表达能力 较强的学习能力与适应能力，具备团队合作精神 良好的服务意识 面对工作，具有一定韧性 其他福利 相应品牌的专业培训课程 理想的绩效奖金制度 正规的五险一金 额外商业医疗保险 定期的公司福利（节假日福利/员工内买/免费产品） 带薪年假与病假 Show more Show less

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005. The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers. When beauty and tech collide, the impossible can happen! In our journey, we are looking for talented individuals who can lead us on this mission. Are you passionate about fragrances? Do you thrive in a fast-paced environment where you can contribute to cutting-edge beauty research? L'Oréal Research & Innovation is seeking a fragrance evaluator for a one year assignment at our labs in Mumbai. THE ROLE Assist the team and the laboratory in its mission by taking charge of certain technical activities consisting of performing simple manipulations and protocols as well as administrative missions. Key Job Accountabilities Responsible for fragrance development & support with the MANAGER. Responsible for Interaction/ coordination with Fragrance house and different stakeholders. Responsible for coordinating all the evaluation technical steps associated with fragrance development with the MANAGER. Provide support to the Manager in processes involved for daily execution of the projects. Works under minimal supervision. Laboratory operational role of fragrance application & technical evaluation: Assist the Manager for working with the labs for testing product stability AND in fragrance application. (Preparation of fragrance samples & applications, weight calculation, labelling, dispatch and organization of stability evaluations Help maintaining the fragrance and market products library (Market products purchasing, collection & dispatch). Supporting role to the MANAGER in logistics : Coordination for collecting & dispatching market products, unfragranced base, submission samples, concentrates/fragrance oils between DG, labs, fragrance team & International L’Oréal teams. Assist the Manager in collecting the submission samples & oils from perfume houses & dispatch (labs, fragrance team India, Fragrance team international) Preparing key fragrance reference documents on Market, portfolio & collection: Help preparing PowerPoint presentation on competitive market products, L’Oréal portfolio & fragrance collection, within existing templates. Competencies Required (technical/Professional) Minimum 1 year of experience with Fragrance / FMCG industry (more is better). Proven olfactive ability; thorough knowledge of olfactive families; fragrance raw material classifications; fragrance related terms and vocabulary. Evaluation/Application skills Knowledge of important consumer products categories. At ease on oral & written communication (proficiency in English preferred) Showcase Organization skills and be rigorous in approach. IT skills - Proficiency in using common PC applications (including good skills on PowerPoint and MS Office) If you are a highly motivated individual eager to learn and contribute to a dynamic team, we encourage you to apply! L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law. Show more Show less

For more than hundred years, L’Oréal believes that beauty needs Science. In a world now transformed by digital technology and the emergence of new scientific domains, we are confident in our ability to turn these opportunities into major innovations, closely linked to the new consumer expectations all over the world. Science & Technology are allowing us to invent safe, trustable, sustainable & responsible beauty products and experiences that will change people’s lives. L’Oréal Research & Innovation (R&I) has continuously invested upstream in its research with a high level of ambition. Our 4 100 L'Oréal R&I people are talented and highly skilled, located in major markets, working in a cooperative way, open to the world. In the department of Open Innovation R&I, we are looking for an Intern. Type of contract: 6 months Location: Bangalore, India We are looking to hire an Open Innovation - Intern for our Open Innovation Team based in Bangalore to navigate and scout the universe of deeptech opportunities in India for the most promising solutions for cosmetic applications. As An Intern, Your Main Responsibilities Are Scouting & Analysis: Research and identify promising startups in the fields of computational chemistry, Biology, AI and related areas relevant to L'Oréal's innovation strategy. Analyze their technologies, business models, and potential for collaboration. Prepare concise reports and presentations summarizing your findings. POP conceptualization of shortlisted OI opportunities, Rapid simplex formulation prototyping and evaluation Characterization of prototypes/materials/OI products, data generation and interpretation Project Management Support: Provide support to ongoing open innovation projects, including tracking progress, organizing meetings, and preparing materials. To Succeed In This Position, You Have Master's or PhD degree in chemical engineering, Chemistry, Pharmaceuticals, Computational Chemistry/Biology, or a related field. Experience with chemical/material characterization techniques, formulation activities, handling analytical instruments and techniques. Experience with AI/machine learning algorithms, computational chemistry/Biology tools and their application to chemical and biological data will be advantageous Excellent research, analytical, and problem-solving skills. Excellent communication and interpersonal skills This internship offers a unique opportunity to apply your scientific and analytical skills in a real-world setting. You will gain valuable experience in open innovation processes, startup scouting, and the intersection of beauty and technology. You'll contribute to projects that leverage data-driven approaches to identify and evaluate novel ingredients, and technologies If you identify yourself in this position, please apply by uploading your resume in PDF . The L'Oréal Group is convinced that difference is a deep source of wealth, that allows everyone to grow, to challenge themselves and to go further. We strongly encourage everyone to always dare and never censor themselves. Skills can always be learnt. We will be delighted to exchange with you! Show more Show less

L'Oréal Research & Innovation might be exactly the place you have always been looking for ! For more than hundred years, L’Oréal believes that beauty needs Science . In a world now transformed by digital technology and the emergence of new scientific Domains, we are confident in our ability to turn these opportunities into major innovations, closely linked to the new consumer expectations all over the world . Science & Technology are allowing us to invent safe, trustable, sustainable & responsible beauty products and experiences that will change people’s lives. L’Oréal R&I has continuously invested upstream in its research with a high level of ambition. Our 4000 L'Oréal R&I people are talented and highly skilled, located in major markets, working in a cooperative way, opened to the world. Key Accountabilities – Create lab strategy and propose innovative technologies for the product category that offer results the consumer can perceive Select technologies meeting the innovation objectives and potentializing the innovation stemming from various avenues Design robust platforms that can be cascaded into winning formulas matching the defined performance objectives Devise the corresponding formulas by drawing on the whole range of available expertise Contribute to the piloting of pre-development projects, with regard to their technical aspects, while guaranteeing that deadlines and cost requirements are met Support the transfer to Development, while sharing his/her Métier expertise, and providing technical support in the follow-up of projects Ensure quality, safety and the fulfilment of sustainable development commitments Make available technical reporting documents enabling traceability and the exploitation of results Pass on and share transversally his/her knowledge and technical formulation know-how (market knowledge, new conception methods etc.) Provide technical support for co-workers for the purpose of their induction, activity or development Draft scientific communication describing the technological positioning and performance of the products Participate in the development of expertise and know-how (market knowledge, new conception methods etc.) Developing cross-disciplinary scientific background; ability to work within internal network Develop and safeguard knowledge (registering and protecting patents, etc.) Ensure lab resources are in good working order; ensure compliance with safety regulations and quality procedures in force in the laboratory KEY COMPETENCIES – Having Advanced scientific knowledge in hair color formulations and hair science and product awareness Work collaboratively with the internal and external partners/stakeholders to successfully engineer winning products (Perfect Mix). To continue to develop champion consumer knowledge and expertise for consumer centric innovations. Advanced level of communication skills (oral, written, presentation) Advanced formulation, analytical, problem solving, and project management skills Intermediate knowledge of applicable IT and R&I laboratory systems Bachelors/Masters/PhD degree in chemistry or related sciences with 2-5 years of experience in Hair Color. Show more Show less

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 37 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005. The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers. With several billion units produced, the Operations Department is at the heart of the group's performance and is one of its major levers. Working in Operations at L'Oréal means working in a dynamic and diverse environment, with opportunities for functional mobility and an international career. A wide range of training courses, motivating responsibilities and highly varied assignments will enable you to learn and develop. In our journey, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure? We have a suitable opening in the Operations – Product Development department. for the role of Product Development Manager for the SAPMENA (South Asia, Pacific, Middle East, North Africa) zone , based in Mumbai . Scope As a Product Development Manager, you will be responsible to manage a portfolio of projects within Operations, as Brand business partner, and in collaboration with R&I, with an overall vision of the finished product (pack, formula, process), in compliance with commitments made with the Brands, by ensuring global responsibility for the project (timing, gross margin, L4TF, perceived value, innovation, quality). Job Responsibilities Study the feasibility of new briefs and advise marketing, by providing optimized solutions (pack, formula, process) as part of a consumer-centric and perceived-value approach. Formalize and validate the technical translation of the marketing brief, in compliance with the QCP system, including validation and monitoring of Autocoms. Implement and conduct product risk analysis where necessary. Prepare, distribute and ensure the monitoring of schedules. Show flexibility to speed up development and activate lead time improvement levers Prepare, distribute, and ensure the follow-up of prices estimates; discuss the gross margin and report dilutive projects. Contribute to the design-to-value approach by suggesting appropriate value-analysis actions (packaging, process, formulas) and by deploying validated actions. Create, distribute, and optimize SPOT scores. Discuss and build, together with the brands, the L4TF roadmaps and ensure they are monitored. Mobilize actors involved in the project and the necessary experts and ensure appropriate reminders are sent out. Report regularly on the progress of projects, report deviations (definition, scheduling, price, L4TF commitments) and suggest solutions, manage/coordinate multidisciplinary projects (process, tools, formulas, etc.) Help Brands prepare launch plans by incorporating profitability, scheduling, lead-time, quality, and L4TF challenges. Develop your knowledge of the market/competition as part of a category-based approach Promote and transform product innovation projects with the Brands, in collaboration with the Operations Innovation department. Ensure data quality through regular updates in the different tools: Magellan, MINDS, SPOT, TAG L’Oréal Competencies INNOVATOR STRATEGIST PEOPLE DEVELOPER INTEGRATOR ENTREPRENEUR Behavioral Competencies Lead your development projects with rigor, aiming for operational excellence Can obtain information from experts in a meaningful way to anticipate and manage risks Optimize the management of your projects by providing, at the right moment, the inputs needed for decision-making Understand and takes cognisance of Brand strategy (quality, profitability, quality level, etc.) and the challenges faced by Operation Develop optimized solutions (value for money, timescale, sustainability) to meet MKT expectations in accordance with operations strategy Identify brands innovation needs and push innovative solutions (packaging innovation, process, formula) Demonstrate knowledge of the technical areas on your activity: packaging, formula, manufacturing and packaging processes, supply Understand L’Oréal’s organizations, its Corporate Social Responsibilities and its design quality system. Key Relationships Internal Stakeholders : Sourcing, Packaging, Marketing, DMI, R&I, Color and Artwork, Manufacturing, Quality Internal Stakeholders : Suppliers Education And Qualification 3-6 years of experience in the Operations domain (packaging, sourcing, manufacturing, processing, etc) Project management skills Excellent communication skills (written and oral with diverse stakeholders) Excellent organizational skills, able to analyse rapidly evolving situations and prioritize To be at ease working in autonomy as well as driving project groups Passion for the beauty finished goods, and curiosity to constantly learn and explore new areas Travel Required Travel will be need based on requirement. L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law. Show more Show less

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers. When beauty and tech collide, the impossible can happen! In our journey, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure? We have an opportunity for the position of Product Manager – L’Oréal Dermatological Beauty Division for L’Oréal India and will report to Assistant General Manager, Marketing of L’Oréal Dermatological Beauty Division. In this Individual contributor role , you will orchestrate the launches and push growth of pillar products using their own product, market and consumer expertise, to contribute to continued growth for the brand and the consumer relationship primarily for one of the LDB Brands. You should have a minimum of 4 years professional experience in operational marketing, product development and digital marketing. Prior experience in Beauty/FMCG sector will be advantageous. The location of the job will be Mumbai . Implement new launches, maintain growth in pillar products and animate core catalogue Propose and monitor marketing mix strategies (360/Digital/Retail) to build integrated, engaging consumer brand experiences. Adapt communication material (imagery, digital, point of sale) Analyse consumer and market insights and competition strategies to make recommendations to management. Mobilise and work with other departments (sales, logistic, education, etc.) and partner agencies to build broader business strategy; meet the deadlines Make recommendations to management on the category based on own expertise of the consumer, market and competitors (launch analysis, strategic memo, etc.) Manage budget and ensure sales forecast accuracy. Be the brand guardian, guarantee the brand identity: ensure that all actions are in line with the sense of purpose while nourishing the brand Implement the retail strategy working hand-in-hand with the retail and education team and ensure the proper implementation of retail materials (services, advice, etc.) Key Success Factors Creative and strong aesthetics inclination Attention to detail and operational excellence Creative Conceptualisation for communication Analytics and insights skill Ownership of Work Work as a Team Player Drive alignment, interact effectively Demonstrate entrepreneurship, and innovate Key Relationships Internal Interactions – Sales, Medical Team, Supply Chain, Purchase, Merchandising, Finance teams External Interactions – Advertising, PR and Digital partners Professional And Technical Competencies MARKET & CONSUMER INSIGHT Identifies market drivers Translates trends and consumer knowledge into meaningful insights BRAND DEVELOPMENT Thinks brand strategy Imagines disruptive products & services Develops integrated campaigns that work Integrates retail & shopper expertise ACTIVATION EXCELLENCE Delivers excellence with agility and rigor Integrates sustainable, business consciousness COLLABORATIVE LEADERSHIP Creates collaboration for bigger success Shares & leverages best practices Physical Demands (e.g. % travel): Travel will be need based Education MBA L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law. Show more Show less

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 37 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005. The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers. With several billion units produced, the Operations Department is at the heart of the group's performance and is one of its major levers. Working in Operations at L'Oréal means working in a dynamic and diverse environment, with opportunities for functional mobility and an international career. A wide range of training courses, motivating responsibilities and highly varied assignments will enable you to learn and develop. In our journey, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure? We have a suitable opening in the Operations – Quality department. for the role of Lead – Supplier Quality for the SAPMENA (South Asia, Pacific, Middle East, North Africa) zone , based in Mumbai . Job Responsibilities Packaging Supplier Quality Improve Supplier Capability to ensure compliance with L’Oréal Quality policies Support all the plants to liaise with the suppliers to resolve chronic issues related to pkg. materials Coordinate with Sourcing for Supplier performance and scorecards on Quality KPIs of Suppliers Support Sourcing on qualification of new suppliers, including onboarding on L’Oréal quality standards and guidelines Provide technical expertise and technical guidance/solutions to improve supplier capability Identify risks proactively and work with suppliers to mitigate / eliminate the risks. Support new Sub-contractor qualification Understand L’Oréal Quality requirements for sub-cons Deploy L’Oréal Quality policies / standards at new sub-con Support the sub-con to ensure successful implementation and start-up in compliance with L’Oréal standards/procedures. Professional & Technical Competencies Controls risks and operates responsibly: Complies with Country Regulations & L’Oréal guidelines & principles Guarantees no adverse impact on product quality as an outcome of the project implementation Is consumer oriented: Is product & consumer focussed Acts with economic and business consciousness “Make it happen” with operational excellence & agility: Develops, applies, communicates and leverages quality tools and best practices Analyses and uses KPIs for continuous improvement Agile mindset and adept at resolving conflicts and problems Good interpersonal and communication skills L'oréal Competencies INNOVATOR STRATEGIST PEOPLE DEVELOPER INTEGRATOR ENTREPRENEUR Key Relationships Direct Reportees - Nil Internal Stakeholders: Factories Zone Operations External Stakeholders – Packaging material suppliers Education And Qualification Degree in Science (B.Sc / M.Sc.) OR Engineering Past work experience at Plant Quality in medium/large organization. Has handled packaging materials quality at plant level. Cross-functional interaction within the plant and beyond (corporate). Has worked closely with suppliers. Travel required: Need-based, to L’Oréal factories and Suppliers’ sites. L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law. Show more Show less

Ensure the management of the Business (an entity that manages a sales revenue and operating result, e.g. OAP, Garnier Maybelline, Lancôme, Vichy, LP, etc.) in the context of the objectives defined by the Senior Management of the Division and the BU (Business Unit). Manage the processes associated with the Plan, Budget and Trends in his/her area of activity: assess the major objectives, analyze and arbitrate with members of the management committee, and report to Senior Management. Implement processes, Group systems and procedures to guarantee the coherence, relevance, and reliability of management information flows and financial flows in line with the Group's Standards. Ensure that the procedures and good practices pertaining to Internal Control are applied and respected. Draw attention to his/her BU's risks and opportunities and optimize solutions to his/her Management Committee. Supervise the drafting of monthly reports. Participate in developing his/her teams Show more Show less

岗位职责：为客户提供专业的品牌咨询服务及卓越的用户体验，完成销售目标。 生意管理 业绩--达成公司设定的各项销售目标。 服务--运用一定的销售技巧，提供合适的产品，专业且个性化的体验，满足消费者的期待 消费者--360°维护好与消费者关系，做好新客招募，提高消费者忠诚度。 与百货/商场工作人员良好合作。 了解美妆市场趋势，掌握竞品情况。 掌握品牌与品类知识（护肤知识、化妆技巧、香水知识） 销售与运营，发现客户需求并提供个性化咨询服务，推荐适合的产品并配合客户进行产品体验 代表品牌形象提供良好的服务态度和售后服务。熟知客户概况，及时联系与关心客户（同理心和沟通技巧） 运营管理 能够执行完成柜长分配的日常性工作如：陈列，清洁，盘点等，确保门店/柜台财产安全。 掌握相关零售系统，美妆设备，数字化工具的使用。 规定遵守公司合规政策，维护品牌形象。 能力要求 掌握品牌知识、产品知识 贯彻品牌文化/价值观 了解美妆市场及消费者趋势 了解公司及品牌政策和流程 熟悉数字化工具的使用 岗位要求 热爱美妆零售行业 良好的沟通能力和清晰的表达能力 较强的学习能力与适应能力，具备团队合作精神 良好的服务意识 面对工作，具有一定韧性 其他福利 相应品牌的专业培训课程 理想的绩效奖金制度 正规的五险一金 额外商业医疗保险 定期的公司福利（节假日福利/员工内买/免费产品） 带薪年假与病假 Show more Show less

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005. The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers. When beauty and tech collide, the impossible can happen! In our journey, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure? We have a suitable opening in the L’Oreal Dermatological Beauty Division for the role of Senior Manager E-Commerce for specific e-tailers, based in Mumbai . You come with a relevant experience of 5 -7 years . In this individual contributor role, you will build, manage, and develop long-term Ecommerce relationships to achieve the targeted sales revenue by increasing the brand’s online presence, identify new e-commerce trends and opportunities for business growth and implement action plans. You will be responsible for the end-to-end management of the account. Key Responsibilities You will be the expert on the e-accounts like e-pharmacies, pure play e-commerce players and liaising with commercial teams for e-tailers (online business of largely offline chains) by building a formidable relationship to drive agreed business growth and turnover. You will develop plan, KPI and goals for the account and implement Go to Market strategy with cross functional teams (E-brand managers, supply chain, IT) You will be responsible for business and market development and scope out opportunities for growth and key initiatives to leverage category growth and market share on the platforms. You will manage promotions along with brands - make brands partners in customer communication. Creates an annual business plan / e-trade marketing plan : taking into account levers of growth to achieve brand results (sell-in, sell-out, market shares) and the profitability of brands within the account. You will innovate and activate key launches, campaigns and collaborations with marketing and digital for impactful brand presence leading to business. You will ensure right presence on brands across top SKUs discoverability, build customer experience through brand stores and product page details and compelling reasons to drive purchase. Ensure Medical UX execution and adherence on platform. Ensure correct elements across platforms like Medical Labelling, Dermo Category, HCP services etc. You will do market intelligence and competitive landscape mapping thereby identifying new e-commerce trends and opportunities. You will drive efficiency and effectiveness across supply chain and customer care through accuracy in demand forecasting and setting supply chain and logistics processes. Analyse and interpret Ecommerce partner’s sales report to identify strengths, weaknesses and business opportunities. Able to get more data insights from platforms to fuel it in the business strategy Key Deliverables (Illustrative) Business delivery of turnover and market share as agreed Onsite presence for all brand SKUs – availability and right presence Increase sale from the new launches Execution of promotional campaigns with increased effectiveness Data Capturing from the platforms in agreed formats in a fixed frequency. Handles specific sales events Ensure sufficient level of stocks with E-retailer Key Competencies A confident and articulate communicator capable of inspiring strong collaboration within an organization Ability to analyse data to gather insights and find opportunities. Builds and develops a trust relationship with e-retailers Ability to manage simultaneous projects and meet deadlines. Business results oriented: ability to perform, to budget and manage forecast. Proactive, positive, and innovative mind Strong analytical, problem solving and project management skills Attention to detail and complex processes Knowledge of makeup and makeup marketing would be preferred. Understanding of digital and tech is the key Physical Demands (e.g. % travel): Travel will be need based Education MBA with relevant experience of min 3 years L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law. Show more Show less

Ensure the management of the Business (an entity that manages a sales revenue and operating result, e.g. OAP, Garnier Maybelline, Lancôme, Vichy, LP, etc.) in the context of the objectives defined by the Senior Management of the Division and the BU (Business Unit). Manage the processes associated with the Plan, Budget and Trends in his/her area of activity: assess the major objectives, analyze and arbitrate with members of the management committee, and report to Senior Management. Implement processes, Group systems and procedures to guarantee the coherence, relevance, and reliability of management information flows and financial flows in line with the Group's Standards. Ensure that the procedures and good practices pertaining to Internal Control are applied and respected. Draw attention to his/her BU's risks and opportunities and optimize solutions to his/her Management Committee. Supervise the drafting of monthly reports. Participate in developing his/her teams Show more Show less

岗位职责：为客户提供专业的品牌咨询服务及卓越的用户体验，完成销售目标。 生意管理 业绩--达成公司设定的各项销售目标。 服务--运用一定的销售技巧，提供合适的产品，专业且个性化的体验，满足消费者的期待 消费者--360°维护好与消费者关系，做好新客招募，提高消费者忠诚度。 与百货/商场工作人员良好合作。 了解美妆市场趋势，掌握竞品情况。 掌握品牌与品类知识（护肤知识、化妆技巧、香水知识） 销售与运营，发现客户需求并提供个性化咨询服务，推荐适合的产品并配合客户进行产品体验 代表品牌形象提供良好的服务态度和售后服务。熟知客户概况，及时联系与关心客户（同理心和沟通技巧） 运营管理 能够执行完成柜长分配的日常性工作如：陈列，清洁，盘点等，确保门店/柜台财产安全。 掌握相关零售系统，美妆设备，数字化工具的使用。 规定遵守公司合规政策，维护品牌形象。 能力要求 掌握品牌知识、产品知识 贯彻品牌文化/价值观 了解美妆市场及消费者趋势 了解公司及品牌政策和流程 熟悉数字化工具的使用 岗位要求 热爱美妆零售行业 良好的沟通能力和清晰的表达能力 较强的学习能力与适应能力，具备团队合作精神 良好的服务意识 面对工作，具有一定韧性 其他福利 相应品牌的专业培训课程 理想的绩效奖金制度 正规的五险一金 额外商业医疗保险 定期的公司福利（节假日福利/员工内买/免费产品） 带薪年假与病假 Show more Show less

岗位职责：为客户提供专业的品牌咨询服务及卓越的用户体验，完成销售目标。 生意管理 业绩--达成公司设定的各项销售目标。 服务--运用一定的销售技巧，提供合适的产品，专业且个性化的体验，满足消费者的期待 消费者--360°维护好与消费者关系，做好新客招募，提高消费者忠诚度。 与百货/商场工作人员良好合作。 了解美妆市场趋势，掌握竞品情况。 掌握品牌与品类知识（护肤知识、化妆技巧、香水知识） 销售与运营，发现客户需求并提供个性化咨询服务，推荐适合的产品并配合客户进行产品体验 代表品牌形象提供良好的服务态度和售后服务。熟知客户概况，及时联系与关心客户（同理心和沟通技巧） 运营管理 能够执行完成柜长分配的日常性工作如：陈列，清洁，盘点等，确保门店/柜台财产安全。 掌握相关零售系统，美妆设备，数字化工具的使用。 规定遵守公司合规政策，维护品牌形象。 能力要求 掌握品牌知识、产品知识 贯彻品牌文化/价值观 了解美妆市场及消费者趋势 了解公司及品牌政策和流程 熟悉数字化工具的使用 岗位要求 热爱美妆零售行业 良好的沟通能力和清晰的表达能力 较强的学习能力与适应能力，具备团队合作精神 良好的服务意识 面对工作，具有一定韧性 其他福利 相应品牌的专业培训课程 理想的绩效奖金制度 正规的五险一金 额外商业医疗保险 定期的公司福利（节假日福利/员工内买/免费产品） 带薪年假与病假 Show more Show less

岗位职责：领导和激励团队共同实现销售目标。 生意管理 业绩--带领并指导团队达成销售目标，进行各项指标的管理、分配和跟进。 服务--提高柜台服务水平，为消费者提供卓越的服务体验，增强与消费者的联结。 消费者--管理柜台消费者关系，根据实际情况制定计划来帮助柜台达成客人维护和招新。 与百货公司/购物中心保持良好的合作关系,积极配合商场各项工作。为品牌赢得更好的商圈信誉。 收集掌握市场趋势和竞品情况，清晰柜台自身优势，开拓销售机会点。 运营管理 监管并确保柜台及团队成员符合公司合规政策,树立并维护品牌形象。 掌握柜台相关美妆零售系统，美妆设备和数字化工具的使用和维护。 管理柜台货品及库存，确保盘点及库存正确。 团队管理 时刻跟进团队各项绩效达成，找到差距的原因，配合培训团队，给到建议解决方案并带教。 管理，激励并发展团队成员。 确保柜台人数符合柜台生意需求，并可以合理分配排班与工作任务。 与团队成员有效沟通，上传下达，提高团队忠诚度。促进团队公开与协作，营造高昂的团队士气。 知识储备 掌握品牌知识、产品知识 贯彻品牌文化/价值观 了解美妆市场及消费者趋势 掌握公司及品牌政策和流程 熟悉数字化工具的使用 掌握BA团队管理流程与准则（了解员工手册） 专业技术能力 柜台生意计划与落实 柜台销售业绩管理 以顾客为中心 零售运营能力 团队辅导与绩效管理 团队合作促成 沟通协作 岗位要求 热爱美妆零售行业 良好的沟通能力和清晰的表达能力 良好的人员管理能力 良好的服务意识 善于思考，对未来职业生涯有目标，面对工作，具有一定韧性 有2年以上相关工作经验者优先 其他福利 相应品牌的专业培训课程及集团完善的培训机制 理想的绩效奖金制度 正规的五险一金 额外商业医疗保险 定期的公司福利（节假日福利/员工内买/免费产品） 带薪年假与病假 Show more Show less