Company Description LogixGRID Technologies (Canada) Inc. provides a comprehensive logistics software solution with API Integrations and mobile app support for managing logistics and e-commerce businesses. Their smart logistics management platform caters to the needs of 3PL, e-commerce retailers, logistics service providers, freight forwarders, and courier service providers. With a focus on cutting transportation expenses, improving customer satisfaction, and enhancing delivery efficiency, LogixGRID Technologies optimizes workflows to drive higher revenues and profits across 26+ countries. Role Description This is a full-time on-site role for a Business Operations Specialist located in Gurgaon, India at LogixGRID Technologies. The key responsibilities are - Opportunity Pipeline Management: Work closely with the Business Head to track, manage, and report on all active sales opportunities and key initiatives. Maintain accurate pipeline data, identify bottlenecks, and suggest improvements. Assist in developing strategies to progress opportunities through the sales cycle. SaaS Product Demonstrations: Become an expert user of our SaaS product. Conduct compelling and tailored product demonstrations for prospects, effectively showcasing value and features. Collaborate with Sales and Product teams to refine demo strategies and materials. Vendor Coordination & Management: Serve as the primary point of contact for external vendors managing our SEO and blog/content writing programs. Facilitate clear communication, briefings, and feedback between internal stakeholders (Marketing, Sales, Leadership) and vendors. Monitor vendor performance against agreed KPIs (e.g., traffic growth, content quality, lead generation), track deliverables, and manage timelines/budgets. Identify opportunities to optimize vendor relationships and performance. Operational Coordination & Support: Support the Business Head in day-to-day operational activities, meeting preparation, and strategic project execution. Help streamline cross-functional processes between Sales, Marketing, and other departments. Prepare reports, presentations, and analyses for leadership on pipeline status, marketing performance, and operational metrics. Qualifications 3-5 years of experience in business operations, sales/marketing operations, project coordination, vendor management, or a similar role, preferably within a SaaS or tech environment. Strong interest in technology and ability to quickly learn, master, and demonstrate complex SaaS products. Prior experience giving demos is a significant plus. Excellent written and verbal communication. Ability to build relationships, collaborate effectively across teams, and communicate clearly with both internal stakeholders and external partners. Basic understanding of SEO principles and content marketing strategies. Master's degree in Business Administration, Operations Management, or related field Show more Show less