Location: Mumbai (Field Job) Shift Time: 10 AM to 6 PM Job Overview: We are looking for a dynamic Business Development Manager to drive IT product and service sales in Mumbai. The role involves lead generation, client acquisition, and end-to-end sales cycle management, ensuring business growth and customer satisfaction. Key Responsibilities: Promote and sell IT products and services in Mumbai. Generate new leads and business opportunities through market research, networking, cold calling, and referrals. Develop and maintain in-depth knowledge of market trends, services, competitors, and customer needs. Manage the complete sales cycle, including lead generation, quotation, order follow-up, execution, and payment collection. Continuously enhance professional knowledge by attending seminars, webinars, and through self-learning. Collaborate effectively with OEMs and internal teams to ensure smooth operations and customer satisfaction. Independent contributor with strong ownership skills Minimum Requirements: Bachelor's degree (Mandatory) or MBA (Preferred) Minimum of 2 years experience in IT sales Strong communication skills and a solid business understanding of IT products and associated domains. Proficient in setting and achieving sales targets, with a sound understanding of business planning.
Location : Mumbai Experience: 5+years Key Responsibilities: Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards. The design and implementation of new solutions and improving resilience of the current environment. Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization. undertaking data network fault investigations in local and wide area environments, using information from multiple sources. securing network systems by establishing and enforcing policies and defining and monitoring access. the support and administration of firewall environments in line with IT security policy. updating job knowledge by taking part in educational opportunities, reading professional publications, maintaining personal networks and taking part in professional organizations. reporting network operational status by gathering, prioritizing information and managing projects. upgrading data network equipment to the latest stable firmware releases. configuration of routing and switching equipment. configuration of hosted IP voice services. configuration of firewalls. Remote support of on-site engineers and end users/customers during installation. Remote troubleshooting and fault finding if issues occur upon initial installation. Capacity management and audit of IP addressing and hosted devices within data centres. Liaising with the project management team, 3rd line engineers and service desk engineers on a regular basis. Speaking with customers via email and phone for initial requirement capture. Certifications: Mandatory: CCNA Certified or Trained Preferred: CCNSP, NSE4 Technical Skills Cisco Routers C Switches Firewalls: Sophos/ Fortinet/ Palo Alto/Cisco/SonicWall/ Juniper Wireless Routers C Access Points Strong understanding of OSI Model C TCP/IP Protocols: IPSEC, BGP, OSPF, HSRP, NAT, VRRP, HA Firewall rule configurations and security policy enforcement. Qualification: Any Graduate Strong analytical and problem-solving skills Excellent communication and documentation abilities Ability to manage multiple priorities in a high-pressure environment. Team player with a proactive attitude towards continuous learning Willingness to Travel at client locations
Position: Service Desk Technician Location: Vikhroli Work Hours: 8:30 AM 4:30 PM Education: Graduate (Any discipline) Experience: 24 years in IT Support, NOC, or Service Desk roles Key Responsibilities: Provide timely support for desktop and laptop-related issues. Monitor network and system performance using Zabbix or similar monitoring tools, escalating issues as needed. Deliver remote technical support to internal users and resolve incidents effectively. Maintain clear and professional communication with users and technical teams. Assist in the maintenance and troubleshooting of servers, switches, and firewalls. Technical Skills: Hands-on experience with desktops, laptops, and servers Familiarity with switches and firewalls Proficient in using Zabbix or similar monitoring tools Strong troubleshooting abilities and excellent communication skills