Loan Recovery/ Field Collection Exeutive

Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses.

Job Requirement

We are seeking a diligent and proactive Recovery Agent to join our operations team. The Recovery Agent will play a crucial role in managing outstanding payments and ensuring the timely recovery of our assets

Roles and Responsibilities:

1. Customer Outreach and Payment Collection: • Contact customers listed in the recovery database to discuss and arrange the payment of overdue amounts.

• Conduct follow-up calls as necessary to ensure payments are received within agreed timelines.

2. Route Planning and Execution:

• Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes.

• Visit customers' locations to discuss overdue payments or recover assets as required.

3. Standard Operating Procedures (S.O.P.) Compliance: •

Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively.

• Ensure all actions taken are documented and reported in line with company policies.

4. On-Site Recovery Operations:

• Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines.

• Handle on-site interactions with professionalism to maintain customer relationships and the company's reputation.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Rotational shift

Work Location: In person