This designer will have the opportunity to produce basic pattern designs using Computer Aided Design (CAD) tools. Duties include, but are not limited to: Prepare detail drawings of products from sketches using CAD equipment and associated peripheral equipment and software. Follow instructions and procedures. Perform non-complex detailing, redrawing, lettering and tracing of drawings on components, assemblies and engineering change orders. Assist in ensuring that drawings incorporate all design features and maintain the product style. Qualifications Requires a high school diploma or an equivalent combination of education and experience. Good oral and written communications skills. Knowledge of CAD software techniques and tools. Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member s contributions and offers a supportive environment for career development. Come, stay, and grow with us. Job Description This position will be for IT point of contact to design, build and configure applications to meet business process and application requirements. 6 8 years of overall experience with active involvement across all phases of the software development lifecycle requirements gathering, design, coding, testing, and deployment on full-stack projects using .NET and Angular. At least 4 years of strong hands-on experience with .NET technologies including .NET Core, ASP.NET, MVC, and WCF. Proficient in developing Web APIs, writing LINQ queries, performing unit testing, and deploying applications via IIS. Minimum 4 years of experience working with front-end technologies such as jQuery, JavaScript, AJAX, and AngularJS. Solid experience (4+ years) in database design, performance tuning, and optimization using Microsoft SQL Server (2005/2008/2012). Familiarity with version control and CI/CD tools such as Git and Azure DevOps. Strong understanding of object-oriented programming principles and design patterns. Well-versed in Agile/Scrum development methodologies. Capable of interpreting and analyzing business documentation such as BRDs and functional specifications. Demonstrates excellent analytical thinking, business a cumen, and problem-solving capabilities Qualifications Backend: .NET Core, ASP.NET MVC, Web API, C#, Entity Framework, LINQ, SQL Server Frontend: Angular (v2+ to v15+), Angular CLI, RxJS, NgRx, Angular Material, Bootstrap, HTML5, CSS3/SCSS, JavaScript, TypeScript Cloud & DevOps : Azure (App Services, Functions, Service Bus, Key Vault, Event Hub), Azure DevOps (CI/CD), Git 6 8 years of overall experience with active involvement across all phases of the software development lifecycle requirements gathering, design, coding, testing, and deployment on full-stack projects using .NET and Angular. At least 4 years of strong hands-on experience with .NET technologies including .NET Core, ASP.NET, MVC, and WCF. Proficient in developing Web APIs, writing LINQ queries, performing unit testing, and deploying applications via IIS.
Responsible for the overall architecture, design, related to SAP EWM configuration and system design. Must be able to collaborate with varying levels of technical understanding and be a thought leader and change agent who is able to adapt in a very fast paced, ever-changing environment. This dynamic role will allow the individual to tap into their technical architecture, analytical and leadership skills, interact with internal stakeholders and to think outside the box in developing creative solutions. Minimum Requirements Requires 10+ years of relevant experience configuring, deploying and managing EWM solutions. Role Responsibilities Responsible for the overall technical architecture, design , for SAP S/4 HANA EWM and integration with ERP, TMS and other software systems. Accountable for software delivery including continuous improvement, practices, and principles. Document major processes and development milestones. Stay up to date with technology trends and industry best practices. Develop & support enterprise architecture strategies for guiding principles, processes, policies, and standards. Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of application systems and industry requirements. Analyzes business and user needs and follows through the full development life cycle. Modifies, maintains, and updates complex ERP configuration and program routines. Educates others in the workflow, business processes and reporting metrics enabled by ERP modules or other application systems. Defines, tests, trains, implements, and supports one or more functional areas within the EWM System or other ERP application systems. Monitor s developers in software development methods, processes, and implementation of those methods. Responsible for managing project plan, scope, risk, and resources. Act as team leader for project teams. Require travel periodically to visit Distribution centers and plants and collaborate with the teams. Stay up to date with best practices and follow standards. Manage work relations with internal and external partners. Ensure solutions align with the IT long-term strategy. Demonstrated ability to effectively communicate with all levels of the organization. Prior experience in working matrix organization and handling multiple stakeholders would be added advantage. Knowledge and experience in the following tools, disciplines and processes are preferred: Azure Dev Ops, MS Project, and Agile methodology. Solves highly complex problems within their work team. Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments. Ability to quickly adapt to changes in timelines and sequences. Adaptability and flexibility including ability to manage deadline pressure, ambiguity, and change. Qualifications Critical Skills 7+ years of functional experience in SAP Extended Warehouse Management with 2-3 end to end implementations on SAP S/4 HANA EWM Possess solid knowledge in SAP EWM Mater Data integrations, Inbound, Outbound and Internal Movements warehouse processes. Experience integrating with shop floor systems and process orders is a plus. Hands on experience in configuring different features in SAP EWM listed below Complex Storage Types, put away and Stock removal strategies configuration using BADI or custom development. Handling unit management for Inbound, internal movements and outbound processes Palletization, consolidation, deconsolidation using Handling Unit Wave Management including Wave template and Determination. Inbound and Outbound activities Internal warehouse processes such as Replenishment, Cycle Counting and Physical Inventory Cross process settings, exception handling using custom development. Post Processing Framework for standard and custom definition Queue/Task Management RF mobile data entry, custom RF transactions on ITS mobile environment to run on Handheld. Having knowledge in other areas of EWM such as Slotting, Resource Management and Cross Dock Having knowledge in Barcode label printing by Smart forms using Barcodes GS1-128, Code-128 and EAN-13, label printing on Zebra printer Having knowledge in EWM Integration with ECC Logistics Execution and Inventory Management Good Understanding about ABAP Development, Debugging, custom objects such as BADI, functional modules, ALV Reports etc. Candidate should have experience working with business to understand their requirements. Must have good communication skills and be able to translate business requirements into functional and technical specifications. Experience 8+ years in software development/architecture Experience in enterprise application and information architecture methodologies and design Advanced understanding and experience working with various development tools, design standards, best practices, and architecture frameworks. Preferred to have excellent project management skills. Preferred to have TMS knowledge. Additional Knowledge & Skills Excellent external communication and leadership skills are required in dealing with customers and partners. Excellent critical thinking aptitude Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner Organizational and time-management skills are necessary. Ability to use soft skills techniques to collaborate in a dynamic and challenging work environment. Must demonstrate good oral, written and presentation communication skills. Passionate orientation and attention to customer satisfaction Experience working with multi-geographic teams. Exposure to Warehouse Management and Transportation planning solutions is a plus. Experience integrating with other platforms like MES systems is a plus. Responsibilities Change Management Understand process interdependencies and ensure the design of fully integrated process solutions with other process teams. Open to new ways of working, adopting industry standards and best practices. Ability to deliver high quality outcomes particularly under tight timelines. Education 4-year degree in computer science, engineering, or another STEM field or equivalent experience
Responsible for the overall architecture, design, related to SAP TMS configuration and system design. Must be able to collaborate with varying levels of technical understanding and be a thought leader and change agent who is able to adapt in a very fast paced, ever-changing environment. This dynamic role will allow the individual to tap into their technical architecture, analytical and leadership skills, interact with internal stakeholders and to think outside the box in developing creative solutions Role Responsibilities Responsible for the overall technical architecture, design , for SAP S/4 HANA TMS Accountable for software delivery including continuous improvement, practices, and principles. Document major processes and development milestones. Stay up to date with technology trends and industry best practices. Develop & support enterprise architecture strategies for guiding principles, processes, policies, and standards. Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of application systems and industry requirements. Analyzes business and user needs and follows through the full development life cycle. Modifies, maintains, and updates complex TMS configuration and program routines. Educates others in the workflow, business processes and reporting metrics enabled by TMS modules or other application systems. Defines, tests, trains, implements, and supports one or more functional areas within the TMS System or other ERP application systems. Monitor s developers in software development methods, processes, and implementation of those methods. Responsible for managing project plan, scope, risk, and resources. Act as team leader for project teams. Require travel periodically to visit Distribution centers and plants and collaborate with the teams. Stay up to date with best practices and follow standards. Manage work relations with internal and external partners. Ensure solutions align with the IT long-term strategy. Demonstrated ability to effectively communicate with all levels of the organization. Prior experience in working matrix organization and handling multiple stakeholders would be added advantage. Knowledge and experience in the following tools, disciplines and processes are preferred: Azure Dev Ops, MS Project, and Agile methodology. Solves highly complex problems within their work team. Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments. Ability to quickly adapt to changes in timelines and sequences. Adaptability and flexibility including ability to manage deadline pressure, ambiguity, and change. Qualifications Education 4-year degree in computer science, engineering, or another STEM field or equivalent experience Minimum Requirements Requires 7+ years of relevant experience configuring, deploying, and managing TMS solutions. Critical Skills 5+ years of Functional experience in SAP Transportation Management with min 1 to 2 end to end implementations on S/4 HANA. Possess solid knowledge in SAP TM Master Data including Business Partner, Dangerous Goods transportation network such as Locations, Routes, Zones and resources vehicles, Trailers, HU etc Hands on experience in OTR (order based) & DTR (delivery based) processes, including Selection, planning profiles, Condition s optimizer planning and scheduling, Freight Execution Carrier selection, Tendering and cost distribution. Strong hands-on experience in SAP TM Charge Management includes Rate Tables, Scales, Calculation Sheets, Freight Agreements Strong hands-on experience integrating SAP TM with other areas such as SAP EWM, Freight Collaboration, SAP LBN, Project 44 and other third-party software such as PC Miler, SMC3 etc Nice to have SAP LBN hands on experience especially Dock Appointment Scheduling Nice to have knowledge on ABAP Development, Debugging, custom objects such as BADI, functional modules, ALV Reports etc. Nice to have experience integrating TMS with Maxload. Candidate should have experience working with business to understand their requirements. Must have good communication skills and be able to translate business requirements into functional and technical specifications. Preferred to have excellent project management skills. Additional Knowledge & Skills Excellent external communication and leadership skills are required in dealing with customers and partners. Excellent critical thinking aptitude Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner Organizational and time-management skills are necessary. Ability to use soft skills techniques to collaborate in a dynamic and challenging work environment. Must demonstrate good oral, written and presentation communication skills. Passionate orientation and attention to customer satisfaction Experience working with multi-geographic teams. Ability to deliver high quality outcomes particularly under tight timelines. Preferred to have EWM knowledge.
Lennox International Inc. (NYSE: LII) is a global leader in climate control systems headquartered in the greater Dallas area. With revenues of $5.1B in 2024 and a market cap of over $20B, Lennox employs more than 14,000 people around the world. The company designs, manufactures, markets and services a broad range of products for the heating, ventilation, air conditioning and refrigeration markets (HVACR). The company sells its products and services directly, as well as through distributors, and Company-owned stores. We started our operations in India in Chennai in 2010. Lennox India Technology Centre is a GCC Centre with around 1000 employees, with a focus on Engineering, IT, Analytics, Marketing and Communications, Finance, Shared services, Customer Experience, and Supply Chain Centre of excellence. We recently entered into a Joint Venture with Samsung and Ariston to expand our product offerings for our North America customers. Job Description The Technical SEO Specialist will be responsible for optimizing websites to ensure they meet the technical requirements of search engines like Google. Their primary focus is on improving the website s structure, performance, and accessibility to enhance search engine rankings. This includes tasks such as optimizing website code, improving page load times, addressing crawling/rendering/indexing errors, and implementing structured data markup Essential tools for Technical SEO Specialists include Google Search Console, Google Analytics, SEO auditing software (e.g., Screaming Frog, SEMrush), website speed testing tools (e.g., PageSpeed Insights), and schema markup generators. These tools help diagnose issues, monitor performance, and make data-driven decisions. Responsibilities: Site Speed Crawlability/Indexation Mobile Friendliness Server Errors Broken Links/Redirections Sitemaps txt Rules Structured Data Qualifications 4-6 Years Strong knowledge related to SEO principles and search engine ranking factors Solid understanding of HTML, CSS, JavaScript, and website architecture Experience writing technical requirements and specifications Proficiency with Google Search Console, Google Analytics, SEO auditing software (e.g., Screaming Frog, OnCrawl, SEMrush), website speed testing tools (e.g., PageSpeed Insights), and schema markup generators
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member s contributions and offers a supportive environment for career development. Come, stay, and grow with us. Job Description We are seeking a highly motivated and detail-oriented IT Compliance Analyst to join our Risk & Compliance team. The ideal candidate will be responsible for performing comprehensive IT compliance assessments, testing IT general controls and IT Automated controls and ensuring the organization adheres to internal policies and external regulatory requirements, including Sarbanes-Oxley (SOX). This role plays a critical part in maintaining a strong internal control environment and driving process improvement across the organization. Key Responsibilities Assist in planning and scoping IT compliance and internal control assessments. Identify risk areas and develop internal control testing programs. Perform end-to-end IT compliance assessments, including evaluating effectiveness of risk and control frameworks. Test IT General Controls (ITGCs) across domains like change management, logical access, SDLC and IT operations. Assess IT Automated Controls across business functions such as payroll, inventory, and revenue. Document control walkthroughs using narratives and flowcharts. Develop, maintain, and present compliance workpapers and reports highlighting control deficiencies and recommendations. Collaborate with management to communicate findings and ensure timely remediation of audit issues. Support external audit activities by coordinating information requests and walkthroughs. Stay up to date with regulatory and industry developments in IT compliance and risk management. Engage in continuous improvement efforts to enhance the efficiency and effectiveness of compliance processes Qualifications Bachelors degree in Information Technology, Computer Science etc. Professional certification (or working towards) such as CISA, CRISC, CISSP, or CISM preferred. 7 10 years of experience in IT audit, compliance, or risk management; minimum 3-5 years in a Big 4 or similar professional services firm preferred . Strong understanding of IT infrastructure, applications, and enterprise systems. Knowledge of Sarbanes-Oxley (SOX), ITGCs, automated controls, and internal control principles. Experience with audit and compliance tools (e.g., eAudit, Auditboard, or equivalent). Ability to understand cross-functional business processes and their integration with IT systems. Strong interpersonal, communication, and report-writing skills. Able to work independently and collaboratively under tight deadlines. Demonstrated sound judgment, critical thinking, and attention to detail. Preferred Skills Hands-on experience in documenting business processes and identifying control gaps. Ability to present findings to senior stakeholders and recommend practical remediation steps. Familiarity with GRC platforms and data analytics tools. Understanding of global business practices and regulatory environments.
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member s contributions and offers a supportive environment for career development. Come, stay, and grow with us. Job Description Packaging engineering software tools along with dependent libraries for use by engineering team Work across various software end user platforms including EXE , DLL , API for the same engineering tool Programming languages : C++,C#, Visual Basic ,Visual studio , .NET framework, Python (Any 2) SQL Database management Connecting tools/code across different programming languages Debugging issues with various software tools and provide quick solution to user issues Maintain multiple versions of software and make sure the outputs are consistent across platforms Responsible for implementation of various automation POC Documentation of test results and work methodologies. Work with local & global counterparts providing technical support Qualifications Requires a bachelors degree or an equivalent combination of education and experience. Requires at least 5 years related experience. Packaging engineering software tools along with dependent libraries for use by engineering team Work across various software end user platforms including EXE , DLL , API for the same engineering tool Programming languages : C++,C#, Visual Basic ,Visual studio , .NET framework, Python (Any 2) SQL Database management Connecting tools/code across different programming languages Debugging issues with various software tools and provide quick solution to user issues Maintain multiple versions of software and make sure the outputs are consistent across platforms
Lennox International Inc. (NYSE: LII) is a global leader in climate control systems headquartered in the greater Dallas area. With revenues of $5.1B in 2024 and a market cap of over $20B, Lennox employs more than 14,000 people around the world. The company designs, manufactures, markets and services a broad range of products for the heating, ventilation, air conditioning and refrigeration markets (HVACR). The company sells its products and services directly, as well as through distributors, and Company-owned stores. We started our operations in India in Chennai in 2010. Lennox India Technology Centre is a GCC Centre with around 1000 employees, with a focus on Engineering, IT, Analytics, Marketing and Communications, Finance, Shared services, Customer Experience, and Supply Chain Centre of excellence. We recently entered into a Joint Venture with Samsung and Ariston to expand our product offerings for our North America customers. Job Description Content Management Experience Nice to have SEO and Google Analytics Understanding best practices, guidelines, and standards for websites. Update web pages and page components, including text, images, videos, links, and other digital assets Basic image assets editing. Manage workflows to ensure that content is routed to the appropriate stakeholders for review and approval. Responsible for ensuring that content meets quality standards before it is published. This may involve reviewing content for accuracy, consistency, and completeness. Responsible for maintaining content governance policies, including version control and content archiving. Ensure that content is properly managed throughout its lifecycle, from creation to retirement. Publishers may be responsible for providing technical support to content authors and editors, including troubleshooting issues with the CMS platform, providing training on CMS features, and resolving content-related issues. Good understanding of any Content Management Systems (CMS platforms dotCMS, WordPress, Drupal), its components, advantages Understanding of Website structures, web layouts, template Qualifications 1-2 Years in Content Management Expirience, Good to have SEO & GA skill Bachelors Degree Good understanding of any Content Management Systems
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member s contributions and offers a supportive environment for career development. Come, stay, and grow with us. Job Description Job Description Provide FP&A finance support to the accounting teams related to productivity, demand planning, reporting, and metrics in a timely manner. Identify and understand business challenges; propose and create solutions. Work on automation projects that impact the processes and productivity. Prepare reports relating to efficiency and productivity of the factory employees. Prepare monthly variance reports of various items of expenditure. Take on key transitions from US and stabilization of transitioned processes. Bringing in process improvements and time/cost savings. Qualifications A qualified CA / CMA with minimum 4-5 years of rich experience in SAP FICO, FP&A related activities and MIS reporting. Key skills include Financial Modelling, Financial Analysis, Controlling, Budgeting and reporting Proficient in MS Excel and MS PowerPoint. Prior project handling experience is preferred. Good public speaking and stakeholder handling ability. Qualifications Requires a qualified Chartered Accountant. Requires at least 5 years related experience. Proficient in Microsoft Office applications, with strong Excel and Access skills. Knowledge of enterprise systems (e.g., SAP, Hyperion). Advanced aptitude in problem solving. Strong leadership skills and initiative. Excellent interpersonal, written and verbal communication skills.
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member s contributions and offers a supportive environment for career development. Come, stay, and grow with us. Job Description Demonstrate proficiency in managing end-to-end processes including supplier inquiries, freight invoice handling, freight audit, and dispute resolution. Lead and inspire a team of 5+ FTEs, driving performance, accountability, and a culture of continuous improvement. Successfully execute and oversee transitions of freight shared services across global regions, with a strategic emphasis on North America and Latin America. Independently manage relationships with internal stakeholders, external suppliers, and customers, ensuring consistent alignment and responsiveness across all interactions. Uphold high standards in both verbal and written communication, ensuring clarity, professionalism, and influence in cross-functional environments. Maintain a deep understanding of Freight/Logistics Business SLAs, KPIs and audit metrics; ensure all processes meet or exceed compliance and service benchmarks Develop and maintain dashboards and reporting tools to track freight spend, audit accuracy, and operational efficiency; provide actionable insights to support strategic decisions Qualifications 9 to 14 years of professional experience in Freight Shared Services, including Freight Audit, Freight Payment, SAP Transport Management, and logistics. Proven leadership experience managing teams of at least 5 team members. Successful implementation of transitions across global regions, with a strong focus on North America and Latin America in Freight shared services domains. Strong stakeholder management skills with the ability to independently handle internal stakeholders, external suppliers, and customers. Exceptional communication skills, both oral and written, with no compromise on clarity and professionalism. In-depth knowledge of Freight /Logistic SLAs, KPIs, and key performance metrics. Proficiency in SAP-ERP systems is a must. Ability to build and maintain dashboards and reporting tools for analytics and strategic decision-making. Educational qualifications: B. Com / MBA / M. Com Graduate. Flexible for any shift
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member s contributions and offers a supportive environment for career development. Come, stay, and grow with us. Job Description Develop and maintain Board Support Package (BSP) - low-level software components for Embedded Linux based system including bootloaders, Kernel, firmware and device drivers that interact directly with hardware Understand hardware design/schematics, review and propose changes needed Work with different component vendors to get their standard/customized drivers integrated Bring-up for embedded linux based hardware platforms (including linux kernel customization/optimization) in a fast paced manner with high quality pin/gpio config, device driver related issues including display drivers for LCD, touch panel, wifi/bluetooth, sensors, CAN drivers, etc. Technically lead a team of BSP engineers and also perform knowledge transfer from other teams who currently do the BSP bringup , Trouble shoot low level board bring-up issues between hardware-software e.g. linux kernel crashes Qualifications Requires a bachelors degree or an equivalent combination of education and experience. Requires at least 10 years related experience. Extensive experience (8-10 years) with Embedded Linux BSP development, ability to work with boot loaders, BSPs from different semiconductor vendors Your Board bring-up expertise is a must along with extensive Embedded linux kernel experience. Involved in atleast minimum of 2-3 board bring-up. Min 2 years of experience with Yocto build system to generate file system Minimum of 2 or more number of Kernel migrations completed as part of the BSP development Have used hardware / JTAG based debuggers to debug and fix issues. Understand/review hardware schematics, mindset and experience to identify problems early in the product dev cycle, trouble shoot issues working closely with hardware team Strong C programming skill Ability to technical lead a team providing directions, ramping up additional engineers in Linux BSP board bring-up Familiar with professional software development processes and tools Excellent collaboration, written and oral communication skills to collaborate across and work with different teams - hardware, device vendors, contract manufacturers, software and other stakeholders across geo and trouble shoot issues or complete the bring-up Strong problem-solving skills Ability to work independently with little supervision Able to work in global environment, able to host international calls/group discussions
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member s contributions and offers a supportive environment for career development. Come, stay, and grow with us. Job Description Provide L1,L2/L3 support for Azure-hosted applications and services. Monitor application health, performance, and availability using Azure Monitor, Log Analytics, and Application Insights. Troubleshoot incidents, perform root cause analysis , and implement permanent fixes. Manage incident, change, and problem management processes using ITIL practices. Implement and improve automation for routine tasks using PowerShell, Azure CLI, or other scripting tools. Ensure compliance with security and governance policies in Azure environments. Collaborate with development, infrastructure, and DevOps teams for seamless CI/CD deployments. Document knowledge articles, runbooks, and standard operating procedures. Participate in on-call rotations and provide 24x7 support as required. Assist in cost optimization and performance tuning of Azure resources. Qualifications Bachelors degree in Computer Science, Engineering, or related field. 6+ years of experience in application support and operations, with at least 3 years in Azure environments. Hands-on experience with Azure PaaS components (App Services, Azure Functions, Logic Apps, Azure SQL, Key Vault, Storage Accounts). Strong troubleshooting skills for cloud-native and hybrid application issues. Experience with Azure DevOps, GitHub Actions, or other CI/CD tools. Familiarity with ITIL frameworks and operational best practices. Strong communication skills and ability to work in cross-functional teams. Preferred Qualifications: Microsoft Certified: Azure Administrator Associate or higher (e.g., Solutions Architect). Experience with ServiceNow or other ITSM tools. Experience supporting multi-region or high availability Azure deployments. Knowledge of containerized applications (AKS, Docker).