Responsibilities: * Meet daily/weekly calling targets * Maintain professional demeanor during calls * Follow collections process for debts * Contact clients via phone for payments * Report overdue accounts to management
Responsibilities: * Manage debt recovery process from start to finish * Meet performance targets consistently * Communicate with borrowers via phone & email * Collaborate with lenders on loan recoveries
Job Title: Debt Resolution Specialist (Tele calling / Field Executives) Location : Chennai Work Hours: 9:30 AM - 6:30 PM, Monday to Saturday Languages Required: Any one regional language: Hindi / Kannada / Telugu / Tamil/ Malayalam Job Description: We are looking for a Debt Resolution Specialist with excellent communication and negotiation skills to join our tele calling team. The ideal candidate will assist customers in resolving overdue payments while maintaining a professional and empathetic approach. Key Responsibilities: Make outbound calls to customers regarding overdue loans or credit card payments. Explain repayment terms and offer appropriate solutions based on customer profiles. Update the CRM with customer interactions and follow-up actions. Handle objections or complaints with a problem-solving mindset. Maintain daily call logs and meet targets set by the team lead. Ensure compliance with company policies and regulatory requirements. Requirements: 02 years of experience in tele calling, collections, customer service, or sales preferred. Good command of one regional language (Hindi / Kannada / Telugu / Tamil). Strong listening, communication, and negotiation skills. Basic computer knowledge (MS Office, CRM tools). Ability to work under pressure and meet targets. Positive attitude and team player. What We Offer: Competitive salary with performance-based incentives On-the-job training and support A positive and inclusive work environment Growth opportunities within the organization
Responsibilities: * Manage acquisition pipeline from lead generation to closure * Collaborate with sales team on targeted campaigns * Analyze market trends and competitor activity * Ensure compliance with regulatory requirements