Qualifications: Graduate in a relevant field with hands-on technical knowledge Additional certification Ms- CIT etc Key Responsibilities Identify, research, and resolve hardware and software issues across devices and platforms. Diagnose and troubleshoot technical issues including basic network configuration and system settings. Ask targeted questions to quickly assess the root cause of problems and provide effective solutions. Track and document system issues from initial report through to resolution. Guide clients step-by-step through the troubleshooting process via phone, email, or chat. Follow up with users to ensure systems are fully operational after fixes are applied. Maintain user trust by communicating clearly, managing expectations, and reducing downtime wherever possible. Skills Required: Hands-on experience with Windows, Linux, and Android operating systems. Solid understanding of computer systems, mobile devices, and common tech products. Ability to diagnose and resolve basic technical issues independently. Strong verbal and written communication skills to understand user needs and explain solutions effectively. Customer-oriented with a problem-solving mindset and ability to work under pressure. Willingness to learn new tools and adapt to evolving technologies.
Roles & Responsibilities: Build and grow deep, strategic partnerships with media owners in Global Market. Strengthen relationships with key supply stakeholders to unlock revenue opportunities across multiple facets of the supply partnersbusiness. Handle day-to-day queries/concerns through continuous relationship management and account growth. Maximize publisher success and revenue through training and support. Skills Required: Strong Excel skills Strong presentation skills Knowledge about the programmatic ecosystem will be an add-on. Experience working at a fast-growing startup or experience in DOOH is preferred, but not required Bachelors degree
Account Growth & Monetization: Drive incremental revenue by identifying upsell, cross-sell, and optimization opportunities. Partnership Management: Build and nurture strong working relationships with media partners and key stakeholders to ensure long-term collaboration. Strategic Advisory: Provide performance insights, monetization strategies, and product recommendations that help partners maximize ROI. Operational Ownership: Act as the single point of contact (SPOC) for accounts, ensuring smooth onboarding, adoption, and day-to-day operations. Performance Monitoring: Track account KPIs, deliver business reviews, and identify new areas for yield improvement. Cross-Functional Collaboration: Work with sales, product, demand, engineering, marketing, finance, and operations teams to create tailored solutions for partner needs. Market Intelligence: Stay ahead of industry trends in AdTech, programmatic, and omnichannel CRM to add value in client discussions.
Develop, maintain, and execute automated test scripts using industry-standard tools and frameworks to ensure the quality and stability of software releases. Test Planning: Collaborate with cross-functional teams to understand project requirements, define test cases, and create comprehensive test plans for different software components. Framework Development: Design, build, and enhance automation frameworks that allow for efficient and effective testing across various platforms and devices. Bug Reporting: Identify, document, and report software defects and anomalies in a clear and concise manner, using appropriate bug tracking tools. Test Automation Engineer Responsibilities: Candidate should have a strong background in software quality assurance Proven track record in designing, implementing, and maintaining automated testing frameworks. The QA Automation Engineer will play a critical role in ensuring the quality and reliability of our software products. Technical Skills: Proficiency in automated testing tools such as cypress, Pytest. Experience with version control systems (e.g., Git) and continuous integration tools (e.g., Jenkins, Travis CI). Familiarity with API testing and tools like Postman or REST Assured. Understanding of software testing methodologies, testing types, and best practices.