You will be working as a Customer Sales Support Manager on-site in Bengaluru for a company specializing in scientific lab equipment. In this role, your primary responsibility will be to manage customer interactions to guarantee satisfaction and support. Your daily tasks will involve addressing customer inquiries, resolving issues, and delivering exceptional customer service. Additionally, you will be required to analyze customer data to improve service delivery and support sales initiatives effectively. To excel in this position, you should possess strong Customer Support, Customer Service, and Customer Satisfaction skills. Excellent Analytical Skills, along with outstanding Communication skills, are also essential. Being able to efficiently manage and prioritize multiple tasks is crucial. Prior experience in sales support roles would be advantageous. A 2nd PUC or Bachelor's degree is required for this role. Join us in this dynamic work environment and contribute to our mission of providing top-notch customer support and enhancing sales strategies.,
Role Overview: As a Customer Sales Support Manager at a company specializing in scientific lab equipment, your main responsibility will be to manage customer interactions to ensure satisfaction and support. Your daily tasks will include addressing customer inquiries, resolving issues, and providing exceptional customer service. Additionally, you will be analyzing customer data to enhance service delivery and support sales initiatives effectively. Key Responsibilities: - Manage customer interactions to ensure satisfaction and support - Address customer inquiries and resolve issues promptly - Provide exceptional customer service - Analyze customer data to enhance service delivery - Support sales initiatives effectively Qualification Required: - Customer Support, Customer Service, and Customer Satisfaction skills - Strong Analytical Skills - Excellent Communication skills - Ability to manage and prioritize multiple tasks - Experience in sales support roles is beneficial - 2nd PUC or Bachelor's degree (Note: There are no additional details about the company mentioned in the job description),